Does iPhone 5s have an international warranty?

I have recently purchased an iPhone 5s and I plan to travel to India for a few months. Can I get my iPhone repaired under warranty if somthing happens to it there?

No. The iPhone warranty is only honored in the country of purchase, except for phones purchased in the EU, which may be serviced in any other EU country. Some Apple stores will honor out of country warranties, but this is purely voluntary on the part of the store manager and is not required under the terms of the warranty. India in particular has a very poor record in providing service for phones purchased in other countries; there are a lot of complaints about this in the Apple Support Community forums.

Similar Messages

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    Hi,
    I am planning to buy an iPhone5 from the US. But I will be using it primarily in India. I also intend to purchase Apple Care+ plan along with it to extend my warranty to 2 yrs.
    But, I am worried whether I'll be able to get the hardware support in India as it is not the country of purchase.
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    Yes.  If you browse the forum for other posts by people wanting to buy in one country for use in another you will see there are various negative aspects to doing this.  Some are technical such as getting the thing to work with different signals.  Others are technical in terms of getting an unlocked phone.  Some deal with warranty issues.  Then too you have to come to the USA to buy one because they do not ship outside the USA.  If you buy one here you may have to pay customs duty in another country, removing some of the price advantage.  Reading all these things it just doesn't sound like you're saving much money for a lot of disadvantages. E.g. https://discussions.apple.com/thread/4305352

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  • IPhone 5 hardware and International warranty

    I had purchased an iphone 5 from United Kingdom on september 2012. Now i am in India and the sleep/wake (power) button is not responding properly and Iphone doesnt have International warranty so i cannot replace it here. Now what exactly shoud i do to replace or repair the device in India.

    While buying I very clearly asked on support and I was told, that the first year warranty in an international
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    Also, pls refer to the link below and kindly comment if this is true and has this been initated   http://www.themobileindian.com/news/14299_Exclusive-Apple-to-offer-global-warran ty-on-iPhone-5
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  • Why does apple sell phones with "INTERNATIONAL WARRANTY" when they cant service the phone in India, which has been bought outside India ? Whats the use of their registered service centers ?

    i got my iphone 5 as a gift from my friend when he went on a business tour to Dubai. i have a got problem with the native camera app and i contacted the customer care more then 3-5 times and they finally gave me a solution to check with the service centers avialble in  my city. i went all the way there from my place and they said you cant service your phone over here since its has been bought outisde India ! then why do APPLE ship phones ? why do they have REGISTERED SERVICE CENTRES in India ? why do they sell apple products with the tag INTERNATIONAL WARRANTY ?

    There is a problem insofar as you did not buy the phone.   Any warranty would therefore apply to the buyer.   What I would suggest is this ...
    With the receipt in your hand, telephone the store where it was purchased.  Explain the situation and ask them how you should proceed.    You may find they'll only deal with your friend but if he/she is willing, it can still be pursued in your friend's name.
    Once you have agreed a way of getting it serviced you will need to return the phone, and as I suggested, by a registered post system that requires proof of delivery.  Most postal services do this.
    Pack the phone, preferably in its original box and surround it with extra packing. You do not want anyone to have grounds to say it was further damaged in transit.
    Include a dated letter stating what the fault is and affix to that a copy of the receipt.
    I hope you are successful.   Thank you for the star.

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