Does Logitech Control Center crash my MacBook?

Question

Dear All,
just a question - Yesterday I installed the Logitech Control Center (2.2.2) together with my new VX Revolution mouse. Besides the fact that I love this mouse my computer crashed two times in the last two days.
The only option was to switch it off and on again (I never had this before - thanks to Apple!!!)
Did anyone else see a similar problem?
Thanks a lot
Albert

Answer 1

Logitech is first and foremost a PC oriented provider. They have really neat toys that we Mac users want. It has been long since known for years Logitech is late in developing for the Mac equivalent or keeping up on updates. But we still suck up all their gear that will even remotely work on our machines and suffer through the mostly antiquated poorly developed software that is sometimes needed to get all the features for your device. I have had the same problems with earlier versions of LCC, but back then it was not as important to have the latest version because the features were the same across many versions and you could find one, I have used many versions that were severely old, that did you the least amount of damage and still get your mouse to work nicely. Even sometimes not even running LCC and letting the Mac Prefs run the device was on the only way to get things to work.
The MX Rev, of which they sent me one (for free) to make up for the 5 MX 1000's that died prior to the ends of there times, I love it. But in the first release the Mac LCC was limited as to how the many services that were available to the buttons, I still muddled on with my cool new toy. A while later I mysteriously received a questionnaire asking what I would like to see in the next (2.2.2) version of the LCC. I mentioned extended and equal options for all buttons and had some personal requests as well. Well in the next, current, release there was what I wanted. Woo Hoo! BUT as with all first releases of the LCC it has its bugs. I have been for the most part, spared any complications due to the LCC and have not had to revert to an earlier version, loosing features. BUT I have been having severe and bizarre OS problems since updating to 10.4.10 and the first place I headed was the LCC and fortunately that was not the problem. As mentioned before Logitech is not always forthright on the up take in maintaining their Mac software and Logitech will say that it is compatible for that OS, but it's the same version as before and was never fully acclimated for the update. I have spoken with their "off shore" tech support and when I was able to finally get my problem across, scrolling in iTunes (7.2 - scrolling reverses at high spin) they were at a complete loss, escalated it and I have yet to hear back. It's been months.
Unfortunately, the only way to get through the problems is to revert, but at the moment you loose many nice and functional features. I have had to contemplate this myself a couple of times. But if I remember, it was listed that you were running 10.4.10. That's your main problem.
SO to get to my point, 10.4.10 has jacked up a lot. I spent a large amount of time reverting many machines back to 10.4.9 or earlier, because 10.4.10 just does not want to play well and has caused many new and very bizarre problems. And this OS reversion was not a typical process. It took at least a 7-Pass wipe to completely clear the drives, otherwise there were files left on the drives that interfered with the new install and you were no better off with the new retro install.
I am marginally back to 10.4.9, mostly limping and currently talking to Apple in detail to investigate what is going on and am running the LCC 2.2.2 with no apparent problems . . . . yet. Or that have been traced to it as a hindrance in my Frankensteined install of 10.4.9.
Since you are running 10.4.10, I would confidently say that there is your problem. Only because I have had many really weird things happen since and after 10.4.10 and reverting to 10.4.9 has carried residual problems that only surfaced in 10.4.10. But LCC 2.2.2 is functioning good for the most part back in 10.4.9. Most to the time they will show the compatibility range of the LCC, but this time, it's "Mac® OSX 10.3.9-10.4.'x'". x = ? The last I saw was that LCC 2.2.2 was only rated to 10.4.9.
I hope this is food for thought can help your investigation, if not help you understand why there may be problem.