Does MediaSource and the zen xtra support secure WMA fil

Question

I bought a CD that uses some encryption utilities from a company called sunncomm (real blockheads @ that company, from the tech support to the VP by the way) It would seem that I'm able to download the "digital keys" from their web site however I get the message "license required" when I try to copy the songs to my zen extra using mediasource.
Anyone ever had experience with this?
....and for the record I would not recommend buying any CD's that are using this company's (sunncomm)system, or anything from RCA records. In their effort to thwart illegal distribution the two have decided to punish those of us who legally purchase their products and simply want to listen to it in our preferred format and on our preferred players. I really don't listen to anything on CD anymore, as my CD's just get loaded onto my player, in fact I'd taken the CD player out of my car all together and the zen is the only thing that gets played there. Without the ability to transfer the songs from CD to my player what I wind up with is a fifteen dollar coaster

Answer 1

The CD is Contraband from Velvet Revolver. It's released on the RCA label under BMG music. The name of the company that delevloped and runs the protection software is SunnComm. I'm working on a list of other titles and artists that have this installed on their releases well. CL product users may find that useful as a list of titles to avoid.
The thing that is really bothersome is that nowhere on the CD did it indicate this protection was there when I bought it. Only when I popped it into my PC did it become evident. This as it turns out would have been a bit different if I owned an ipod, as since ipod has it's issues with WMA files to begin with they don't even pretend to support anything related to ipod. While that's a move that I'm sure CL thinks is just fine, it's seems like a bit of a bonehead move for the record company. What really irks me about sunn comm it they are quite frankly lying about what their product does, it does NOT allow someone who has legally bought a music release to listen to that release on a digital player like they it does ... which as a consumer is a right I expect to have when I purchase music in any format. I've spoke with several people at sunn comm and they are of no help and obviously do not care about any issues a consumer has with their product. I'm also in contact with RCA and BMG about this mistake they are making in not properly informing consumers about what their product actually is. I'm not a music pirate, I bought their release intending it only for my own personal use, but they have turned the simple act of buying music in to a week long Odyssey and headache. No one at Sunn Comm or BMG seems to understand that which does not bode well for for either company or industry.