Does my battery need replaced?

Hi all,
My HP dv7 notebook is almost 2 yrs old. Lately, my battery hasn't been able to maintain a charge past 85%, and the maximum charge / battery time limit has been decreasing over a couple of months. I've finally found out about the HP Support Assistant, then ran a battery check.
Here are my results:
How do they look? "Charge capacity 68%??"
Before I even found out about this nifty HP battery check program, I had bought a new battery for my laptop. I just opened it today, popped it into my laptop, and ran a battery check on it too:
How does *that* look??? That's an old battery they gave me, haha.... but higher charge capacity. o.O
Should I keep the online-ordered battery, and save it for later? Or shall I send it back for a refund, for now?
What can I do? I just recently thought it might be my power cord too. Shall I order one, and that'll do the trick?
Please let me know your thoughts and any advice. Thanks in advance,
katsumii
Edit: Edited for additional information

Hello Katsumii,
You state that you are having issues with your battery, is that corret? I will be happy to help you.
You can calibrate the battery (the original battery), and then completely charge it up. Also you can update the BIOS if an update is available.
Me personally I would keep the 2nd battery as a backup.
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Similar Messages

  • RAID ALERT: (0x0008/3) - Battery needs replacement - SOH Bad

    I've installed a new C350 recently. After a few days, I receive a warning message from IronPort (RAID ALERT: (0x0008/3) - Battery needs replacement - SOH Bad). What does it mean? Is it a hardware failure?

    This indicates that the RAID battery is fully discharged and cannot be charged. Essentially, a bad RAID battery. I would recommend getting in touch with Ironport support to get the appropriate RMA initiated.

  • I bought my iphone 5s in USA  and now i have come back to my country, India. My iPhone 5s battery needs replacement what should I do?

    Hello!
    My iPhone 5s battery needs replacement and I am not sure where to buy it from. I bought the phone when I was in USA but mow I am in my home country India and I am confused how to find an Apple Store in India so that I can get my phone repaired or battery replaced by them.
    Waiting for suggestions.

    The Warranty on phones is not international.  You will need to send the phone to someone in the US to start the replacement process (or repair), and when they receive the replacement (repaired device), they will need to send it back to you.

  • Does the battery need to be calibtated on the MBP it is used in?

    Does the battery need to be calibtated on the MBP it is used in?
    My daughter has the same MBP I have.
    If I calibrate the battery on my MBP can I swap it with hers? Will it still be calibrated?
    Thanks ... Ken

    It can be calibrated in either machine. The calibration circuitry is in the battery, not the computer.

  • Why does the battery need to be recharged so often?

    My iPod is brand new and need recharging every other day.
    Why and how does this happen?

    bill248 wrote:
    Thanks for the answer.
    I have been using it every day. Would the battery need to be replaced?
    No.

  • Is there any way to save data(pictures and videos) on a iPhone 3GS with no backup and the battery needs replaced?

    I have an iPhone 3GS, the battery is dead and needs replaced. Is there any way to have the battery replaced and save all the photos and videos that are very important of family and friends that are irreplaceable on it? There has been no back up done on the phone that I know of. Thanks for any help you can give me.

    I have to think you have tried operating the iPhone with the charging cable plugged into a charger and outlet or USB.  It is likely you have tried this and it failed to operate.  Have you tried a Reset on the iPhone to see if that will cause the battery to function ling enough to do an iCloud backup or iTunes backup?

  • G72 B63NR battery needs replacement - looking for source suggestions

    Original (MU06) battery finally gave it up.
    Looking for 'best cost/quality/mAhr rating' replacement source.  Rarely use it on battery alone so bigger one not needed.
    From the chart Provost posted link to, it appears the #'s after G72 don't mean much in this case. 
    Sorry but HP price is way too high for what it is.
    Anyone ever deal with 'thinkmall2011' from ebay?  Showing a 5200mAhr / 6 cell / 10.8v for under $15
    Any & all help appreciated.

    The eBay "knockoff" batteries all come from similar sources. They are made in sweatshops in the Far East. Generally, they are good batteries perfectly adequate for older laptops that don't leave the desk very much. What is the worst that happens if it is bad at $15? The better ones have a 3 year warranty as does the seller you ask about, but hardly anyone ever makes a claim because it is easier to just buy another one at that price than to pay return shipping. If you look at all the eBay auctions you will notice that all the pictures and text are very similar. In other words, there seems to be a "Chinese laptop battery" consortium of some sort out there. I do buy these frequently when the situation calls for it and very, very rarely have a problem. I look for the best consistent feedback and a high score. I say go for it.
    If this is "the Answer" please click "Accept as Solution" to help others find it. 

  • MacBook Pro 10,1 battery needs replaced

    I have a Macbook Pro 10,1 15inch with Retina Display that is just over 12 months old.  It's been working great and now it's not holding a charge.  It says that it's at 77%, but when I click on the %, it states that the battery condition is "Replace Battery Now"  My cycle count for the battery is 178 which is well below the 1000 per the support page.  I haven't been able to get in touch with Apple Care, but it doesn't seem like the battery is accessible. 
    I haven't had any problems, the battery hasn't run dead; recharge when I'm hoovering around 10%.  The most recent update was the Mavericks 10.9.3 but I'm thinking that is coincidence.  Any thoughts?  I've never had any problems where I've had to deal with Apple Care, any thoughts??

    toby8myshoe,
    you can call AppleCare directly.
    Retina MacBook Pros have glued-in batteries; you’ll need to go to an Apple store or Apple-authorized service center, or send your MacBook Pro to Apple, to have your battery replaced. Your battery’s life will be maximized by starting to recharge it when it gets down to 20%; running it on battery below 20% will shorten the battery’s life.

  • After it's first charge, does the battery need to be completely empty

    I bought an iPhone4 today, and was told to use the phone and let the battery completely run out prior to it's 1st charge.
    However, on turning it on, it has 3/4 full battery and says I need to connect it to iTunes before I can use it, unless I want to make an emergency call.
    I don't want to ruin the full capacity, but then I don't want to find that I'm still waiting for the battery to die in 3 days!
    What can I do?

    Ignore what you were told. The iPhone battery has no memory effect, charge whenever you like. You cannot overcharge, as charging automatically stops when your battery is full. Read more here:
    http://www.apple.com/batteries/iphone.html

  • White macbook (I think 2006?) battery needs replacing - advice?

    I see apple sells replacement batteries for $129 and amazon sells them for $49-ish. Will the amazon one really work???
    thanks!

    Hello zebulonnyc,
    I see apple sells replacement batteries for $129 and amazon sells them for $49-ish. Will the amazon one really work???
    Yes as long as the part numbers match up with what Apple's website has for your Macbook model and it's brand new. I would be a bit more skeptical of used ones, so I would recommend staying away from those.
    B-rock

  • Battery drained while computer in use.  Plugged in and computer will not turn on.  Does the battery need to reach a certain charge level first?  Battery is 3 months old.

    The battery drained while using the computor so we pluged it in but computor will still not fully turn on.

    Welcome to the Apple Support Communities
    Hold the Power button for about 5 seconds to turn off the Mac (it may be turned on), and then, press it again. If it doesn't work, reset the SMC > http://support.apple.com/kb/HT3964
    If nothing works, take the Mac to an Apple Store or reseller to get your computer repaired. Also, if you have its charger connected to the computer, is the charger light turned on?

  • My ZTE OPEN Firefox OS 'phone battery needs replacing; where can I get a new one?

    I have been searching the web all morning without success. The old battery model is Li3712T42P3h654246h. It has been short-lived from the beginning but now loses charge within 48 hours even when unused with everything switched off. Has it been superceded perhaps by a different model? Websites don't give dimensions or connector positions so i cannot try alternatives.
    TFL
    Ken

    here is a link to buy this battery -
    http://www.gadgetcity.com.au/zte-cpb-li3712t42p3h654246h-bp1-mobile-phone-battery-p-3307.html
    I do not know the model # or anything of the Zte Open - to do even more research that is what i found in a few minutes.

  • What can I do: Macbook Battery need replace at 103 cycle

    I have my Macbook late-2006 and suddenly the battery do not charge at cycle 103.
    I tried to talk to guys at Apple Store but the only thing they can do is to sell me a new battery.
    In fact, the battery was in recall before 2009 but I was not be able to send it back at that time.
    If the battery die only at cycle 103, is this normal? feel so upset...

    If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
    Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
    White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
    Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

  • What does "service battery" indicate?

    I just saw that my battery condition is "service battery". Does this mean that I need a replacement, or is it safe to continue to use this battery? I just bought this computer less than 2 years ago and I have already needed to replace my hard drive and now my battery??

    "Service Battery" usually does mean the battery needs replacement, though the message has sometimes been reported to come and go for a while before the battery's performance becomes unacceptably poor. I wouldn't ordinarily expect a two-year-old battery to need replacement, though.
    What are your battery's Full Charge Capacity and Cycle Count as shown in System Profiler/System Report? And is this a 13", 15" or 17" MacBook Pro?

  • Does my Battery Really Need Replacing?

    I have a MacBook 13" (early 2008) that I bought sometime in the middle of 2008 and so is about four years old.
    It works perfectly well.  The battery still only takes a couple of hours to charge and I'm still getting four to five hours of life from it.  I use it on battery power frequently and try not to leave it on the mains too long (after charging).  I also calibrate it about once a month.
    However despite all that, I'm told via my battery icon that my battery needs to be replaced soon.  The only strange behaviour is that it doesn't always know it's fully charged.  If I charge from near empty or empty (especially during calibration), it reaches 99% charge in the usual time, but then stays there permanently (with orange charge light).  But if I take out the power and put it straight back in again, it instantly registers as 100% fully charged and I get a green light.  Other than this, I haven't noticed any other unusual behaviour, and as I stated before I'm still getting excellent battery life out of it.
    So my question is simply, do I really need to worry?
    Thanks.

    Check out this article on preserving your battery for as long as possible:
    http://moukisfashion.blogspot.com/2012/10/lifestyle-how-to-preserve-your-macbook .html
    I think I saw somewhere that you should change your battery every 2 to 4 years.

Maybe you are looking for