Does my computer have blue screen virus?

My computer often have blue screen!
== This happened ==
A few times a week

I want to ask for more information. What is the info that you see at the blue screen?

Similar Messages

  • Upgraded ipod touch to ios 6 now only have blue screen and wont connect to computer

    I upgraded my Ipod touch to the ios 6 now only have blue screen and wont connect but will charge. Have reset Ipod but just goes to blue screen on start up. is there any fix? 4th gen ipod.

    Try a manual install (if iTunes will detect unit in DFU mode), as outlined in the link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Computer goes blue screen and comes back slow

         I have a 27 inch 2010 imac and evertime i log in my screen goes blue and my mouse has a hard time moving.  Then after a will the screen goes blue again and my computer fine.  Then a will after my computer goes blue screen and it slow again.  And it keeps doing this like 10 times then it just stopes.  I have no clue whats wrong with it??

    Hello, see how many of these you can answer...
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free Disk space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab of Activity Monitor, are there a lot of Pageouts?
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons

  • Lightroom 4.1 (3, 4 or any version) causes computer to blue screen and crash

    Recently bought the new Lightroom 4.1 in an attempt to fix this issue, which had been occuring off and on for some time.  I have major difficulties with importing and/or rendering previews or editing Canon 5D Mark II and Canon 5D Mark III images using Lightroom.  The computer abruptly blue screens, then reboots.  The blue screen code is 124.  I'll attach a record of minidumps (all caused by editing or importing images using LR4.)
    Not sure if that can be viewed, but please ask so I can send you the dump file for inspection if necessary.  It essentially shows the Bug Check Code as 0x00000124, caused by address ntoskrnl.exe+4b09bc.
    System Information
    Time of this report: 6/14/2012, 02:40:11
    Machine name: THANATOS
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 12/09/10 21:08:39 Ver: 08.00.15
    Motherboard type is a Asus Crosshair Forumla IV
    Processor: AMD Phenom(tm) II X6 1100T Processor (6 CPUs), ~3.3GHz
    Memory: 16384MB RAM
    Available OS Memory: 16382MB RAM
    Page File: 2892MB used, 29870MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
    Display Devices
    Card name: NVIDIA GeForce GTX 580
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 580
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15803842&REV_A1
    Display Memory: 4063 MB
    Dedicated Memory: 1503 MB
    Shared Memory: 2559 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SMBX2450
    Monitor Id: SAM0722
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.9610 (English)
    Driver Version: 8.17.12.9610
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 2/29/2012 20:02:00, 17642816 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-53C0-11CF-787E-8C351FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1080
    SubSys ID: 0x15803842
    Revision ID: 0x00A1
    I have an 850W PSU.  Running Windows 7 Ultimate on a 150GB SSD.
    I find this very frustrating because it's a PC that I built and that can do any complex task--anything from using PS CS4 with multiple layers, playing top-end games like Crysis 2 and Diablo 3 with graphics on full.  Other than this RAW development issue, the computer is flawless and VERY fast.  Anyone have any ideas, or see a hole in the system specs?
    Cheers,
    _E

    The video driver is up to date, and I would assume compliant with LR4.
    My BIOS version is default, and I tried installing new BIOS updates but ran into troubles.  The Asus motherboard uses ATI Catalyst to introduce new system updates, but it fries my PC (assuredly a conflict with my nVidia card) making the rig run even slower.  In fact, using the ATI Catalyst disc (the one that came with my mobo) crashed once I had tried to install any motherboard utilities!  I've gone through the BIOS configuration and turned off all of this mobo's overclocking features and set everything to default.
    No overclocking going on whatsoever--not once, and never will.
    Reseated the memory and tested the memory with no negative feedback.
    The PSU is relatively new and of high quality.  I replaced an old PSU because of exactly what you mentioned above.  It's a Corsair GS800 (not 850W, 800W).
    I'm at the point right now where I suspect the motherboard is failing me somehow.  I only bought it because I was in a rush and would have normally opted fro a "non-overclocking-enthusiast's" board.  Perhaps there's a way of updating BIOS without utilizing the disc (the ATI Catalyst, more to the point?)
    The PC is new in a sense.  I seem to recall a point where LR3 worked with fewer crashes.  I built the thing April 2011.  Just reinstalled Windows 7 and all the software again.

  • Does the macbook have a screen cover that makes it so the person next you cannot see what you are doing?

    does the macbook have a screen cover that makes it so the person next you cannot see what you are doing?

    Hello 23435,
    Welcome to the Apple Support Communities!
    I understand that your iPhone was knocked out of your hand and now it displays blue and black colors on the display. It does sound like this iPhone may need to be evaluated for service. If you would like more information about this process, please refer to the attached web link below. 
    iPhone Other Repair Options - Apple Support
    Have a great day,
    Joe

  • HT4759 I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer.  Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S. Thank you!

    I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer.  Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S and want it to my Mac Desktop to sinc with all my Apple Products. Thank you!

    The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
    To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
    The requirements for Lion are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
    The requirements for Mountain Lion and Mavericks are:
    OS X v10.6.8 or later
    2GB of memory
    8GB of available space
      and the supported models are:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    It is available from the Mac App Store (in Applications).
      You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

  • Does this computer have gps (my daughter's was just stolen), is there a way to remotely disable it?

    does this computer have gps (my daughter's was just stolen), is there a way to remotely disable it?

    First off, I'm sorry to hear about the theft of your daughter's computer.  The good news is that all Apple computers have their serial number in multiple places (depending on the model) and Apple maintains a list of every one of them.  Do you have the serial number?  If not, you can get it from the retailer you purchased it from.
    As far as GPS and disabling it, it is going to depend on several factors but the short answer is probably not.  I mean, Yes, there is a a way to detect location in most modern Mac's through a web browser using Geolocation (W3C API) but there is no onboard GPS; disabling the machine remotely would require you to have 'Back to my Mac' already set up on it from iCloud.  There might also be some third party tools available that I'm not aware of.
    Again, I'm really sorry to hear about the stolen computer.  I'll keep an eye on this thread to see if you have any other questions.
    BTW, what model and year is the computer that was stolen?

  • Youtube Crashes my computer. Blue Screen event.

    OK, so, I have a Toshiba laptop that runs Windows Vista. The internet browser I use is Mozilla Firefox ( just recently downloaded a new beta version of it too and tried that, didn't fix anything). Every time when I'm on youtube, my computer shuts down and gives me a blue screen (sometimes it takes one hour, two hours, three hours, or more, it's also done it right after the computer starts, and I've tried with only youtube open, so it's not that I'm running too many things, I don't think). Then it restarts itself before I have the chance to read anything on the blue screen and tells me that windows is recovering from an unexpected shutdown. It gives me nothing when I look for a solution, but these are the details it gives me:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.2
    Locale ID: 1033
    Additional information about the problem:
    BCCode: a
    BCP1: 34000000
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 81FBEFF9
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\Mini011611-04.dmp
    C:\Users\MustangGirl\AppData\Local\Temp\WER-39608-0.sysdata.xml
    C:\Users\MustangGirl\AppData\Local\Temp\WERC090.tm p.version.txt
    I've looked in the youtube support forum. They referred me to the Microsoft support forum to look for a solution.
    Then I figured I should check the manufacturer's website. At first I was sure it was something wrong with my DVD driver, but I fixed that and it's still happening. A little over a week ago, I did a system restore back to factory point, so I'm not convinced that that'll work, however I didn't start having this problem until AFTER I did the restore...so maybe that was it? I don't know.
    Someone suggested that I've acquired a virus. I have anti-virus software.
    And it can't have anything to do with my computer overheating because I use a cooling pad. Any help at all would be very appreciated!
    Oh! And it happens in Internet Explorer as well. And I always check for Windows Updates on my computer. I download them when I have them, but right now I don't have any new important ones.
    I was finally able to get the blue screen to stay long enough for me to read it. It said that it was shutting down because it detected a problem and was trying to prevent any damage to my computer. It said that if I had never seen the message before, to just restart, but if I had seen it before to follow a bunch of steps which I don't completely understand...
    To check if had adequate disk space (--adequate for what?)
    If a driver is identified in the stop message (which I don't know if one is) I need to disable that driver (which I don't know how) or check with the manufacturer for driver update (I'm guessing it means on Toshiba's website?)
    Change video adapters (once again...no clue?)
    It also tells me to check the hardware vendor for BIOS update (don't know what that is or how to do it)
    Disable BIOS memory options such as caching or shadowing (still don't know)
    Then it tells me how to get into safe mode if I need to do it that way.
    Then it says this:
    STOP: 0x0000008E (0x0000005, 0x8D8497C0, 0xA6EFB6B8, 0x00000000)
    igdKmd32.sys - Address 8D8497C0 base at 8D803000, DateStamp 4851d0b0
    And then says a bunch of stuff about dumping memory something to disk or whatever.
    So ya...if anyone knows what any of this means and can help me out...PLEASE DO!
    PS. A BETA version of Mozilla Firefox is my default browser right now since in the past I have encountered issues with Internet Explorer

    Hi
    To be honest I never had any problems watching the videos from youtube.
    You will need to have the flash player plugin and I noticed that new flash player version has been released. So check this
    Update the flash player
    Back to BSOD issue it can happen due to hardware or software issue but in your case I think its software related.
    If the flash update does not help, recover the unit again and test it with new fresh preinstalled OS.

  • 80gb classic crashes computer, get blue screen.

    80gb classic
    Windows Vista
    Ipod crashes computer when itunes is running, get blue screen.
    A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
    So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
    I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
    I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
    So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
    I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.

    many thanks, i!
    atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
    Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
    http://www.updatexp.com/scannow-sfc.html
    If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
    If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
    Updating the drivers on your Windows PC
    Any joy with any of those measures?

  • HELP...New Computer with blue screen crashes

    I recently bought a Toshiba Qosmio x875-q7290. The computer came installed with Nortons internet suite. I uninstalled Nortons via add/remove programs in the control panel. I installed Kaspersky pure. What happens now is that I get a blue screen with white writing that say something about reboot your computer if this is the first time that this error has happened. I can't read the rest of the message because the computer starts to reboot. After doing this about 5-6x, by computer would start to boot up then there was some type of Dll error message and I couldnt advance farther on the screen. I called Toshiba tch support and they suggested a complete system restore(losing all my data). This morning I was having the same problem. Here is what the detail message says
    Problem signature:   Problem Event Name: BlueScreen   OS Version: 6.1.7601.2.1.0.768.3   Locale ID: 1033
    Additional information about the problem:   BCCode: 1a   BCP1: 0000000000041790   BCP2: FFFFFA8005C26B00   BCP3: 000000000000FFFF   BCP4: 0000000000000000   OS Version: 6_1_7601   Service Pack: 1_0   Product: 768_1
    Files that help describe the problem:   C:\Windows\Minidump\071812-23415-01.dmp   C:\Users\Lemuel\AppData\Local\Temp\WER-57065-0.sysdata.xml
    Read our privacy statement online:   http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:   C:\windows\system32\en-US\erofflps.txt
    Whats causing this and how do i fix it? I did all the required updates etc?

    Bug Check 0x1A: MEMORY_MANAGEMENT
    Bug Check 0x1: APC_INDEX_MISMATCH
    Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION
    Bug Check 0xC1: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    0x0000001a OR 0x1a BHDrvx64.sys
    0x1000007e OR 0x7e tdx.sys
    Despite the multiple BSODs, and the memory management errors, this still may well be a software conflict problem. The BHDrvx64.sys file seems to be from Symantec BASH service for Symantec Endpoint Protection. The tdx.sys file a Kaspersky file. If there are remnants of Symantec/Norton AV left on your system, along with the Kaspersky AV, this is not going to be healthy. None of the ntoskrnl.exe, which is the central Windows NT OS Kernel file, crashes are going to help us much.
    Click 'Start -> Control Panel - Programs and Features' and completely uninstall any and all Symantec/Norton components that you find there. Then use the Kaspersky Removal Tool to completely uninstall Kaspersky.
    If no Symantec/Norton components appear in 'Programs and Features', let us know. It gets a lot more complicated to do this manually. In that case, begin by:
    Then trying to stop the BASH driver BHDdrvx64
    a. Open the Device Manager (devmgmt.msc) 
    b. Choose View > Show hidden devices and look for the BHDdrvx64 driver under 'Non-Plug and Play Drivers'
    c. Right-click the driver and choose Properties
    d. Select the 'Driver' tab to access the Startup Type option
    e. Set Startup Type to 'Disabled'
    f. Click 'OK' and reboot the system
    Yes, Microsoft Security Essentials will provide all the protection you need, and have a much lighter touch with regard to resource demands.
    Your Minidump analyses appear below. Give us an update on how things go with the uninstalls and the system seems after that.
    Mike
    ==================================================
    Dump File         : 071812-18002-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  : MEMORY_MANAGEMENT
    Bug Check Code    : 0x0000001a
    Parameter 1       : 00000000`00041790
    Parameter 2       : fffffa80`05bc6b60
    Parameter 3       : 00000000`0000ffff
    Parameter 4       : 00000000`00000000
    Caused By Driver  : BHDrvx64.sys
    Caused By Address : BHDrvx64.sys+9e373
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7cd40
    ==================================================
    Dump File         : 071812-23415-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  : MEMORY_MANAGEMENT
    Bug Check Code    : 0x0000001a
    Parameter 1       : 00000000`00041790
    Parameter 2       : fffffa80`05c26b00
    Parameter 3       : 00000000`0000ffff
    Parameter 4       : 00000000`00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7f1c0
    ==================================================
    Dump File         : 071812-09625-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  : MEMORY_MANAGEMENT
    Bug Check Code    : 0x0000001a
    Parameter 1       : 00000000`00041284
    Parameter 2       : fffff8a0`045fb001
    Parameter 3       : 00000000`00004d7f
    Parameter 4       : fffff781`c0000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cd40
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7cd40
    ==================================================
    Dump File         : 071912-14523-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  : APC_INDEX_MISMATCH
    Bug Check Code    : 0x00000001
    Parameter 1       : 00000000`77ab138a
    Parameter 2       : 00000000`00000000
    Parameter 3       : 00000000`0000ffff
    Parameter 4       : fffff880`0c71bb60
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7f1c0
    ==================================================
    Dump File         : 072212-13416-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  : CRITICAL_OBJECT_TERMINATION
    Bug Check Code    : 0x000000f4
    Parameter 1       : 00000000`00000003
    Parameter 2       : fffffa80`12b3fb30
    Parameter 3       : fffffa80`12b3fe10
    Parameter 4       : fffff800`03582510
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7f1c0
    ==================================================
    Dump File         : 072512-19032-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  :
    SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    Bug Check Code    : 0x000000c1
    Parameter 1       : fffff980`52934fe0
    Parameter 2       : fffff980`52934a26
    Parameter 3       : 00000000`001dc028
    Parameter 4       : 00000000`00000032
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7f1c0
    ==================================================
    Dump File         : 072512-26348-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  :
    SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    Bug Check Code    : 0x000000c1
    Parameter 1       : fffff980`868defe0
    Parameter 2       : fffff980`868de746
    Parameter 3       : 00000000`000fc028
    Parameter 4       : 00000000`00000023
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    Processor         : x64
    Crash Address     : ntoskrnl.exe+7f1c0
    ==================================================
    Dump File         : 072612-11544-01.dmp
    Crash Time        : 7/27/2012 9:17:11 PM
    Bug Check String  :
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x1000007e
    Parameter 1       : ffffffff`c0000005
    Parameter 2       : fffff880`01a2b896
    Parameter 3       : fffff880`009a91e8
    Parameter 4       : fffff880`009a8a40
    Caused By Driver  : tdx.sys
    Caused By Address : tdx.sys+1861e
    Processor         : x64
    Crash Address     : tdx.sys+f896

  • S10-3t. Help, my computer crash & blue screen almost all the time

    hello,
    I have problem with my new bought S10-3t, it comes with pre-installed win 7 home premium. I am not sure if it is coming from the hardware or software, but it does crash and blue screen a lot and almost every time. Especially when I am trying to update windows (it always require me to reset it back to factory setting after did this).
    Btw, I have uninstall some of the bloated software that came with the system and I also installed Norton Internet Securtiy on it. I have also done one recovery restore many times and the problem still persist. Now I am wondering either I should return it back to lenovo or keep it because I am sure its going to be a hassle to return it back

    afham_86,
    Systems should be tolerant of some software changes - not know what all you have removed, how you removed it (deleting files vs uninstall) and when the problems started in relation to the changes you made it's going to be difficult to provide an easy answer.
    You say you've used OKR.   Have you shutdown the system and started up with the recover button and selected the option to restore to factory state?   If it won't do this, then either the hard disk is corrupted and you are going to need service, or you have a memory or systemboard issue in which case you are going to need service.
    I would recommend trying to recover completely to factory state, and failing that, to call technical support and log your case.  (save the WNxxxxx number).   If service recommends repair, you can either send it to the depot and see if they can fix it, or contact sales and arrange for a replacement.  In order to work through sales, you will need to have called service and have that service case number handy.
    Sorry that you are having trouble.  
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
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  • When I open Thunderbird, my computer gets blue screen/shutsdown

    For the past several days, if I open Thunderbird within a minute or two, I get the blue screen and computer shuts down. If I do not open TBird, all works normally for hours.

    What is your anti-virus software?

  • Upgrated ITunes 9.2; now I have Blue screen

    I upgrated my ITunes yesterday. This morning I turn on my computer and have a blue screen:
    UNMOUNTABLEBOOTVOLUME
    *STOP: 0x000000ED (0x855424D8, 0xC0000006, 0x00000000, 0x00000000)
    I have tried to start It using any and all options possible. I am not very computer savvy, but I usually can figure problems out; this one got me, I am about ready to buy another computer. This is my first time ever to ask for help like this. So any assistance would be great!! Thanks in advance for your time if you are able to offer suggestions.

    am not a serious computer person so I was not sure if the "Good Lord" was sarcasm or not.
    Sarcasm? Odd thing to suspect. Genuine surprise on my part. I can't recall ever being involved in a thread with that particular blue screen code before, in any context.
    Are you able to run a chkdsk /r over your boot volume from the Recovery Console?
    [Description of the Windows XP Recovery Console for advanced users|http://support.microsoft.com/kb/314058]

  • When I connect my iPod touch 2 32GB, the computer shows blue screen and it will restart

    When I connect iPod to PC, a blue scresn appears and the computer is restarted, what can I do? Thanks in advance

    Try here:
    iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

  • Why does my mail have blue dots and won't open? My Internet is okay.

    My Internet seems to be working fine.  I have blue dots in front of each mail message and the messages won't send.  Help.

    If you can't open the messages or send emails, you can try quitting the mail app completely as well.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the screen above the task bar.
    Then go back and try mail again.

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