Does not appear in itunes
iTunes 7.7.1
The troubleshooting assistant did not help.
The only way I can get it to appear is by repeatedly downloading iTunes 7.7.1 and restarting. Once I quit itunes and reopen it is once again gone.
A corrupt preference perhaps?
You may need to remove and reinstall the Apple Mobile Device Service that is installed with iTunes.
See this article: http://support.apple.com/kb/HT1747?viewlocale=en_US
Similar Messages
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I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?
From the box the iphone came in:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download fromwww.itunes.com/download)"
You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone. -
My iPod frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ?
My iPod seems to be frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ? Eventually I did disconnect. It's remains frozen and shows almost full charge.
I'm having similar problems. Here is exactly what happens to me:
I dock the iPod (I believe it is the 5th gen model, one of the first to play videos). Sometimes it syncs properly sometimes not. It will add songs not on my iPod, but it won't update the play count, last played, etc. The problem was fixed when I updated to a new version of iTunes (I believe it was 7.2 at the time, I could be wrong). So I played it off just being an iTunes issue. Well, with 2 updates since then, it has done it yet again. I've tried to restart the iPod using the menu+select key. It will work to remove the iPod, but it won't help in the future. The only way I can remove the iPod is to click on "Safely Remove Hardware." I know this isn't good for the iPod, but this is the only way that I can get the "Do not disconnect" icon off my iPod. Also, I tried to click "Eject iPod" (I've used this several times in emergency cases and worked wonders) but I get a message saying "iPod is in use by another windows program." I couldn't imagine what program is using my iPod. As far as I know, iTunes is the only program that can use the iPod on my computer. Any help would be greatly appreciated. -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.
not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides. -
Ipod 160g does not appear on itunes but it appears on windows when in disk mode
my ipod 160 g does not appear in itune (disk mode or not) but it appears in windows as IPOD (F:) only when it's in disk mode. I tried reseting it by holding the menu and center button it stop but then it goes back to the apple logo screen and stay on untill the battery dies and nothing else happens how can I reset it to is factory settings?
When you connect it in Disk Mode, leave it charging the iPod Battery till Full Charge.
In the meantime, 30 minutes or so into the charging, ( I just want the Ipod to have sufficient power for any harddisk Operation)
go to Window Explorer (or My Computer),
Select the Ipod, right click properties, ->tools->error checking->Check Now->fix error
After the error fixing (may take a while but then you still have to wait till the battery charging is complete.)
Disconnect the iPod from the PC.
Antivirus has a tendency to freeze Itunes sync Operation with Ipod Classic, causing a timeout, which corrupt your Ipod filesystem, so when iTunes cant read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your Ipod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete. - Done above
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When Itunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck! and have a Nice Day! -
Ipod does not appear in itunes after windows scan and fix
Two days ago, I restored my Ipod classic using Itunes 9.2.0.61. After restoration my Ipod started freezing Itunes and Vista. At a point, I saw a blue screen and my computer forced a shutdown. When it rebooted, Vista kept asking to automatically "scan and fix" problems on my Ipod. Thinking that would solve the "freeze" problem, I stupidly went ahead to have Vista scan and fix my Ipod. Now the freeze problem is gone, but my Ipod does not appear in Itunes. I have tried the five Rs from Apple, but that has not helped. Anyone with a solution?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts. -
My iphone5 no longer shows up as a device on my computer when I plug it in to a USB port on my laptop. It does not appear in iTunes as connected, either. It does show that it is connected and charging on the phone itself. This is a new problem. It used to work just fine.
Hi Why do you need to use a PC since iOS 7 you can download updates Apps everything Over wifi I have iPhone 5 s & 2 ipads in over a year I have never connected them to My Apple pc Try a wifi update If you have problems Try a Reboot press & hold power button & menu button hold both Down until You see Apple Logo you will not last any data. Cheers Brian
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Device Synch Menus does not appear in iTunes 11 on Windows 8 PC
My 3rd generation iPod Nano connected to Windows-8 PC and iTunes 11 - Device "Summary" menu does not appear. If you select the <File> menu in iTunes there is an option to "Synch Nano". My iTunes is set to manually manage music on the Nano - because the "Summary" menu does not appear in iTunes it is impossible to select albums to Synch with the Nano.
On the upper right bar there is an eject button for the iPod Nano. This does in fact eject the Nano device and re-appears in iTunes if you disconnect the device then reconnect the iPod Nano.
No other device menus are present in iTunes 11 under Windows-8. The iPod Nano music library also does not appear.
Only the PC based iTunes music library is visible.
Itunes software versions are both current on the Nano and Windows-8 PC.
The computer was deauthorized and then authorized in iTunes.
The Synch History was reset in iTunes Preferences - this did not re-establish the Nano as a device to synch with iTunes. (Typically fixes similar problems)
Resetting nano device by holding Menu after switching unit on/off (Apple Logo Appears then Reboots Nano) makes no difference.
Nano shows as a drive in Windows-8 in "My Computer" and the operating system recognizes the device connection.
No problem ejecting and reconnecting the Nano in Itunes but traditional device menus are gone with the exception of the eject button.
Tested the same iTunes Nano on two other computers with iTunes 11 installed on Windows-7 and Windows XP - works fine. This issue only occurs on Windows-8 computers.
Any suggestions would be appreciated.I just updated iTunes today and this seems to be the cause
If you're already at version 11.1.5.5, try the procedure in Cerbu's post:
Re: sync problem
... or try section 5 from the following document:
TS1538: iOS: Device not recognized in iTunes for Windows. -
My brand new iPad 2 does not appear in iTunes. I am OS 10.6, iTunes is up to date, I have restarted computer and iPad and switched usb sockets. Don't know if its related, but I can no longer see my Sony Handycam in iMovies too.
What content are you wanting to copy of the iPad ? You should be able to copy off anything that you've purchased from Apple (films, music, ibooks, apps etc) by connecting the iPad to your computer's iTunes and doing File > Transfer Purchases. If you want to copy off music copied from your own CDs or purchased from other sites then you will need to find a program for your computer that can copy them off – iTunes won't copy them off.
For photos taken with the iPad, copied to it via the camera connection kit or saved from emails/websites then you should be able to copy them off via the Windows camera wizard.
For photos that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
Content in third-party apps (documents and files etc) then how you copy that content off will depend upon what the apps that they are in support e.g.either via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc. -
Iphone does not appear in itunes. _ALL_ recommended steps were taken to no avail
I'm using windows 7 pro 64-bit, itunes 10.3.1. I have an iphone 3gs running ios v. 4.3.3. All software and drivers are up-to-date on my computer.
When I open itunes and plug in my iphone, itunes hangs for roughly two solid minutes. After which, my iphone does not appear in itunes. The same thing happens if I reverse the order and plug in my iphone before opening itunes.
I have read and followed all and I mean all the instructions in multiple articles on the apple support site to try and resolve the issue, and nothing has fixed the problem. My impression is that this is a bug in the latest itunes release since the problem started after updating to the latest version of itunes and did not occur previously. Nothing else changed with either my computer or my iphone since then. In all other ways, my computer, all USB devices connected to it, and all other software installed on it function perfectly.
Here are the things I have done that DO NOT RESOLVE MY PROBLEM:
- restart apple mobile device service and verify it is configured correctly
- restart ipod service and verify it is configured correctly
- restart my computer
- reset my iphone
- verify that my USB drivers are up-to-date and all USB ports are functioning correctly
- verify that my iphone DOES correctly appear in windows explorer and the device manager
- verify that my security software (norton 360) is updated to the latest version
For the record I am not running any third-party phone software.
Here is the only thing I have found that works, however, it works ONLY for the first time I open itunes afterwards. After syncing ONE TIME, the next time I open itunes, the problem comes back exactly like before.
- completely uninstall, and then reinstall all apple software in precise accordance with instructions given on the support page http://support.apple.com/kb/HT1923
I honestly don't expect anyone to have a solution to this issue, but I will be thrilled if there is one. I am posting primarily to see if anyone else is experiencing the same problem, and hopefully to gain the attention of a developer who can hopefully institute a fix.Sounds like a ruined iTunes install iTunes require a number of services running if an overzealosch firewall or rights settings or "optimisme" program stopped any of those what you exp happens
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I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it... I have restarted my phone and computer, uninstalled itunes and reinstalled it, and punched a wall. idk what to do..
Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this
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IPhone Does Not Appear in iTunes
Hi! My iPhone 3GS does not appear in iTunes. It is recognised by Windows. It is recognised by iTunes in my desktop PC, but the problem is when I use my Samsung NC10 portable notebook.
I am using Windows XP Home, version 2002, with SP3.
iTunes is version 9.2.0.61
So far I have followed suggestions in:
http://support.apple.com/kb/TS1495
including re-installing iTunes, resetting iPhone, checking that required services are running, stopping & starting services. I have used msconfig to see if I couls identify any conflicts but no success.
I used iTunes diagnostics, and it answered "no iPhone, iPad, iPod found"
I DO get an error when I start iTunes:
"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please re-install iTunes" However, the Samsung NC10 does not have a CD/DVD drive, so I am assuming this is the cause of this error.
The iTunes diagnostic outut is as follows:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
SAMSUNG ELECTRONICS CO., LTD. NC10
iTunes 9.2.0.61
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver not found.
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 826FB*285
Current user is an administrator.
The current local date and time is 2010-06-24 13:20:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {3611518A-4590-4E1E-AE70-A94755E86674}
Description: Atheros AR5007EG Wireless Network Adapter - Packet Scheduler Miniport
IP Address: 192.168.0.108
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Jun 24 09:39:01 2010
Lease Expires: Thu Jul 01 09:39:01 2010
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-06-23 15:17:47.
** Device Connectivity Tests **
iPodService 9.2.0.61 is currently running.
iTunesHelper 9.2.0.61 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
5th Generation iPod (iPod with video) running firmware version 1.3
Serial Number: 9C643*V9M
<Edited by Host>I have a netbook toshiba a ipad and a iphone 3gs. And sudanly aparantly without reason, they stopped appearing in itunes. I tried everything in the manuals and nothing. THEN by chance I notice that a have a sdcard adapter inserted BUT without the micro SD inside it. I removed the sd adapter and , miracle when I conected the iphone, IT works allright.
I hope IT works for you guys -
I upgraded to iTunes 11.1.4 and at first iTunes didn't work so i came on here and found a way to fix it. Now that I have fixed it my iPod does not appear on iTunes or on my computer.
Removed. Re-synced. Still not working. Factory reset the phone, re-installed music... made a GIANT "Other" file instead of actually adding any songs.
Factory resetting again. Any other solutions?
EDIT: If It helps, I'm doing this all over USB connection, not trying to sync music through wifi or anything. -
TS1538 My the new ipad does not appear in itunes, Pls help
My ipad does not appear in Itunes to restore or back up data. Thestatus of my device are:
- updated the latest Itunes version 10.6 .
- tried to restart Apple Mobile Device in Window but it still doesn't work.
- Could not restore in DFU becasue the window doesn't recognize ipad. It appeared cable & itunes disk images but it itunes does not recognize.
- When i pluged the ipad in my laptop, window could not reconize ipad neither.
Please help to solve it!Let me summary what i have done in the last few days to try to fix the issue taht the new ipad does not appear on itunes 10.6 so that you guys can have an overview to help me :
- removed previous itunes together with Apple Mobile Device and Bonjours
- Reinstall latest version Itunes
- restart computer (for sure the problem not from laptop becasue my other new ipad and iphone4 stil work well with itunes)
- tried using recovery mode when the iPad is connected with computer and iTunes open; Keep the Powerbutton and the Homebutton pressed at the same time until see the Apple logo on iPad screen.Then wait for about 10 minutes (i repeat this step many times). Ipad is turned on but still not connect to itunes or no notice board appeared on itunes to start restore
- I changed the usb cable/port...nothing change
status of device is:
- battery is fully charged
- My laptop (window 7)
- All what i can get is the ipad is charged when i plug in laptop.
- no apple device is recognized on "my computer" window
- no images tab is pop up as usual to copy photo
Apple experts ...help me...pls...
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