Does not honor sold price

I was sold a package price of $97.95 for 105mb/sec Internet, 140 channels including HBO and Streampix, a DVR and a second box. Now Comcast will not honor that price and claims they do not have that in their records. Yet there is proof in a recording that they DID offer me that price. And I was told even if they find the recording they will not honor the price. Even though there is PROOF that they would honor the sold package price. Yet they will only give me 75mb/sec AT SAME PRICE!!! Unbelievable!!! I honestly cannot believe a company gets away with this!!! And to top it all off, my internet is still not up to speed properly as its only maybe 15mb/sec. Comcast is SO BAD!!! They should be ashamed of what they do. But all I got was "we are sorry". That doesn't fix it!!! I am looking into legal council and the attorney general and the federal trade commission. I am sick of these fraudulent practices by a composing like this that feels that they can do anything they want because of their size. Someone needs to knock them down a few pegs and make it hurt! This isn't over!!!

Kylekc239 wrote:
I was sold a package price of $97.95 for 105mb/sec Internet, 140 channels including HBO and Streampix, a DVR and a second box. Now Comcast will not honor that price and claims they do not have that in their records. Yet there is proof in a recording that they DID offer me that price. And I was told even if they find the recording they will not honor the price. Even though there is PROOF that they would honor the sold package price. Yet they will only give me 75mb/sec AT SAME PRICE!!! Unbelievable!!! I honestly cannot believe a company gets away with this!!! And to top it all off, my internet is still not up to speed properly as its only maybe 15mb/sec. Comcast is SO BAD!!! They should be ashamed of what they do. But all I got was "we are sorry". That doesn't fix it!!! I am looking into legal council and the attorney general and the federal trade commission. I am sick of these fraudulent practices by a composing like this that feels that they can do anything they want because of their size. Someone needs to knock them down a few pegs and make it hurt! This isn't over!!!Hate to tell yo you this but when you signed up for service you signed an agreement surrendering your right to sue. Your lawyer won't tell you this until he/she gets your money. You need to go thru arbitration. I would contact attorney general along with FTC ant the BBB. Good luck.

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