Does not print from online documents

Using mozilla 3.something, Had quite a struggle to download driver basic from HP for D7360, finally got it and now can print
again from DOS, notepad and Saved word doc.'s, but not from anything online. Some body please tell me it is something I
am just not seeing or something simple, I feel frustrated and foolish, as I need this ability for my work.

Hi , Thank you for posting in the HP Support Forum. I understand you're encountering some printer communication issues when using your HP Deskjet 3050 All-in-One Printer - J610a. I would like to assist you with this. In order to provide the most relevant advice, I need to know a little more about your setup: Are you printing from Mac, PC, or Chromebook? What version of operating system are you working with? Please reply with details at your leisure. Thank you!

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Canon i70 does not print from black cartridge

I used to be able to print to my usb Canon i70, but now it does not print from the black cartridge. It prints a mixture of CMY to make a greyish color. Not black. The prints look washed out.
I'm on OSX 10.4.11 (I even upgraded from 10.4.10 to see if it would fix this issue) & on a MacBook Pro.
I've searched through the discussions and have tried many things, including updating to the newest driver that Canon offers on the i70 & have set my Printer Setup Utility.app to open in Rosetta to actually see & load the driver. Tried to re-install the original driver that came on CD, but then, I don't have access to the utility, and all of the print drivers are "gimp-Print v5.0.0-Beta2", and my model number is not offered. I've tried printing using most of the drivers (I just went down the list starting from 1000 to see if ANY of them would work, but got tired of doing it at 7100. I've also installed 2 new cartridges to ensure that it wasn't just the ink that ran out. Nope.
When I print documents that have just black text, it prints with the CMY color & not the black. The tell tale sign is when I try to print a nozzle check pattern & the black ink doesn't show at all. Of course, that's only when I have access to the darn printer utilities.
Any help would be greatly appreciated.

hehe, yea, looks like the "street value" has gone up since you bought it, Ileen
"est. street price: $249.99†"
Anyway, I'm so darned obsessive - I couldn't stop until it was solved. I spent 2 days on this darn thing, and finally came across some help on removing the print head & soaking it. THE BLACK INK WORKS NOW! Yeah!!!
(For anyone else that has the same problem (and the link above doesn't work), here's how to take the print head off: There's a grey tab at the front of the print head assembly that I had to lift up & it allowed me to remove the print head & soak it in an alcohol solution. (albeit 70% not the recommended 90%)
The test sheet prints well now. A couple little broken lines, but I'm not complaining now. It prints. I'll probably do a couple more "deep" cleaning cycles to try and fix the rest, but I'm tired now & can finally get some sleep without having to think about what the problem is anymore.
Thank you PAHU for helping me to determine it wasn't my OS or dual processor setup. You set me on the right path!!! Thanks Ileen for suggesting cleaning the nozzles too

Hp laserjet 100 color mfp m175 does not print from network nor via usb cable

My hp laserjet 100 color mfp m175 just stopped printing last week. I have tried everything recommended but nothing works. I have re-install it both on wireless network and usb connection = nothing works. It prints all internal reports but nothing from any computer. I have 3 computers which I have tried to print from. It even does not print the test page. Please dont recommend to update drivers etc. as I have spend 2 whole days on this and nothing works!

Hi @einar1854,
I see by your post that you are unable to print by a USB or Wireless connection on 3 different computers, but the printer will print the hardware self tests. I can help you with this.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
For the USB connection, follow these steps if the there are no errors from the Print and Scan Doctor.
(once we get the printer printing this way, we can setup the wireless)
Here are steps to remove the jobs from the spool folder and restart the print spooler.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Follow the steps in this document to get to the device manager to check for the printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected)
Let me know what it showed in the device manager.
Check to make sure the proper port is selected.
Go to start, Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Make sure the USB has a check mark beside it, if not put the check mark there and apply the changes.
Check the print Queue.
In the Devices and Printers folder.
Right-click the name of the product and then click See what's printing .
Click the Printer button, then click Cancel All Documents if there are any documents in the queue.
Click Yes to confirm the action.
If documents remain in the print queue, restart the computer.
Try printing again.
What operating system are you using on the 3 computers? How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Print a configuration page to see also if the printer has a valid IPV4 address, so we have that information for when we setup the wireless. Printing a Configuration Report.
Provide the first 3 sets of numbers in the IPV4 address.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Photosmart B010a All In One test print O: K: Does not print from the computer

Egr: Sig. No error message in the control panel is READY, has printed the test. DO NOT print from your computer. HP Computer in 6220 with window 7/64 bit. = tiscali WI Fi network. the printer is connected with the cable to the computer. I also tried with Doctor. Please help me figure out where I went wrong; I installed the latest type of software and drivers available. Thank you, Regards Costanzo
photosmart All In One B010a stampa di prova O:K: non stampa dal computer
Egr: Sig. Nessun messaggio di errore nel pannello di controllo risulta PRONTA , ha stampato la prova. NON stampa dal computer. Computer HP a 6220 con window 7 /64 bit. rete = tiscali WI Fi . la stampante è collegata con il cavo al computer . Ho provato anche con Doctor . Per favore aiutatemi a capire dove ho sbagliato ; ho installato l'ultimo tipo di software e driver disponibile . Grazie, Distinti Saluti Costanzo
This question was solved.
View Solution.

try to connect the printer with your laptop with USB connection.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

HP Envy 5530 & Windows 8.1 : Does not print the whole document

Hello, I cannot seem to print an entire document longer than 3 pages with the HP Envy series & Windows 8.1 from any of my programs. It will stop after a handful of pages (randomized with which page it stops at), with a simple error message, "Could not print document." This goes for double sided as well as single sided pages. It doesn't matter if it is color or b/w. I first had the Envy 4500 and did everything I could to fix the issue. I uninstalled/reinstalled the drivers using both CD and online installers and ran the HP Print and Scan Doctor, which could not find any issues. The Network Configuration page & Test print pages were also fine. I tried printing immediately & printing once everything has spooled. Nothing worked. I finally gave up and upgraded to the 5530 in hopes that it was an incompatible driver. However, I am still having the same issues, despite the "all clear" from the Print & Scan Doctor. Please help!-ebdsnyder

Hi there, The only thing I can recommend at the moment would be to setup another instance of the network printer. Firstly I would recommnd setting up the printer with a Fixed IP address as if the IP address were to change later the printer would stop working. Then go into the Control Panel (use Windows Key and X and choose Control Panel from the menu that appears) and choose Devices and Printers. Click in the printers area and choose Add Printer. When the next screen comes up the computer, the system will search the local network and display any printers that are found on the network. Choose the Envy 5530 and click next The computer will then add a network port and ask you to choose the driver. Choose use driver that is currently installed. The computer will then ask you to Name the printer, choose a descriptive name that will help you identify it later. The computer will then ask you if you want to share the printer, I would recommnd not sharing it for now. The computer will then ask if you want to set this as the default printer, this choice is up to you. Click print a test page to check that the printer works and then click finish. After this you will have an extra printer icon for your device. I would recommend going into the Printer Properties on this new device and change the printer driver to the one that does not have the words Class driver after it (The Class driver is a cut down in OS version of the complete driver). This can be done from the Printer Properties advanced tab. I hope this all makes sense. Good luck and if you have any question please post them back here and I will try and help you out.

HP Desjet 2540 problem Wireless printer, printer is connected but does not print from pc

I wanted to install my HP Deskjet 2540 printer, the installation went quickly, the printer is installed wirelessly.. but I can't print. I can print from my tablet to the printer. But ofcourse I also need to print from my pc > printer. I already used the HP print and scan doctor.
when I click at print document the printer icon at the bottom appaers and says, 0 documents waiting list.
Please can somebody help me.. it's driving me crazy!

Hi 11111981,
It sounds to me like it could be an issue with the driver. What happened when you used the Print and Scan Doctor?
I suspect the best approach is to remove the driver for the printer server properties and then readd the printer using the HP Setup and Software. Use the instructions below to perform these tasks.
1. In the ‘Devices and Printers’ folder
2. Choose ‘Print server properties'.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only"
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue r or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer should resolve this ‘in use’ error and allow the driver to be removed.
7. Open Start > All Programs > HP folder > Deskjet folder > HP Setup and Software
8. Select "Connect a new printer"
9. Follow the on screen instructions
Please let me know if this resolves the issue you are experiencing. If it does not, please run the Print and Scan Doctor again and see if there are any changes, also, please post back with the results from the Print and Scan Doctor as it may help point me in the right direction.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP LaserJet M1132 MFP does not print from a remote desktop

Hi,
I have a HP LaserJet M1132 MFP (product number CE847A) connected to a PC (MS Windows XP Home Edition + SP3) via USB. There is no problem with the printer. However, when the connection using Remote Desktop (it's set to use local facilities and resources, or in my case, printers, and serial ports) to the server (MS Windows Server 2008 R2), I can not even print a test page from a remote desktop.
Error message: "Print a test page failed. Do you want to display a tool to solve problems with printing to get help?"
But it does not lead to nowhere, as expected is access to the internet, and I have not it from a MS Windows Server 2008 R2.
The same error is for the HP LaserJet M1120n MFP.
I have installed on my PC other printer - old OKI ML321 (needle) connected to a PC using LPT cable and network printer Konica Minolta 1690MF (in another room). In both of these printers can easily print a test page from a remote desktop.
Please help me.
This question was solved.
View Solution.

Thank you for your interest.
The situation is a bit different than the picture. Windows Server 2008 R2 is available through the WAN. LAN is plugged into the PC-1, PC-2 and Konica Minolta printer. HP LaserJet M1120n MFP is connected via USB to the PC-1. OKI ML 3320 printer is connected via LPT also to the PC-1. PC-1 has access to Konica Minolta printer via the LAN. PC-2 also has access to Konica Minolta printer via the LAN. PC-2 is also available for PC-1 HP and OKI.
It seems to me that I found the explanation for the printing problems - some of "my" printers are simply not compatible with Windows Server 2008 R2. I found on the net the following information:
http://www.windowsservercatalog.com/item.aspx?idItem=cdde267a-800d-2d9f-1f0c-225cabd6838e&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=31df9819-ca52-4684-dc3b-8e31b70c77d7&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=6475235d-8dbb-9e95-11dc-3575d569acc2&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=59731747-9976-8d51-dcbb-7664cbc17a89&bCatID=128...
I think I can close the topic.
(translated from Polish into English using Google translator)

Acrobat X Std does not print from IE8 menu, rt click works...

Weird.
I can't print an embedded PDF in IE8 going through File, Print. Nothing happens. There is no error, the thing just disappears.
File, Print Preview shows the frame images, but not the embedded PDF. I can, however, right click on the embedded PDF and select Print from that menu and it prints properly.
Acrobat Standard 10.1, Win7 x64 Ent, IE8, all updates are current for all items.

The x64 version may be the issue. Even AA X is a 32-bit application I think. That may mean it does not show up in the 64-bit environment. At least that is a thought you might pursue, not that I really know what I am talking about for 64-bit machines.

Does not run from My Documents

I tried putting SQL Developer into My Documents so I can run it from any PC I am logged onto. Unfortunately is starts and quickly disappears without any error.
The My Documents folder is on a network drive that is always available when I log onto a PC. It is not always mapped to specific drive letter.
I have successfully ran it from a network drive that I map to each PC.
Any ideas on how to make it work from My Documents?

I also have my SQL Dev installed on a network drive and have a space in my path and it starts fine for me. However, I always have a drive letter assigned to the network path.
If you don't always have a drive letter, I assume you have a UNC based shortcut (such as \\server\<sqldev path>\sqldeveloper.exe). One of my colleagues had problems with using this sort of shortcut, but not when using a drive letter based shortcut.
Not that this will help you if you can't get a consistent drive mapping from all PCs you might use, but it might explain where the problem is coming from.

LaserJet Pro 200 color M251nw does not print from internet

I have a LaserJet Pro 200 color M251nw, set up for wireless printing. It finally works when printing from Microsoft Word 2010, but refuses to do so from the internet.
Can anyone help me?
Thanks!
SALLYANNC

Hi @SALLYANNC,
I see by your post that you are unable to print from the internet. I can help you with this.
Run the Windows updates and update your browser.
Try printing from another browser to see if you have the same results.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What internet browser are you using?
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Officejet 7000 does not print from Autocad 2011

Hi
I couldn't print on an A3 paper any cad drawings from Autocad 2011 software. However, if I printi it to pdf, and open PDF and give a print on A3 it works. A3 size printing is working on other softwares - Word, Excel etc but not Autocad 2011.
Please help.
regards
Shiva

First thing I would check is that both the printer software and Autocad 2011 software is current. For the printer, go here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3883002&lc=en&cc=us&dlc=en&lang=en&cc=us
For the Autocad 2011 check these places. The first link below is the Autocad services and support page, with the updates 1.1 and 2 from the page's lower right corner being the next 2 links:
http://usa.autodesk.com/adsk/servlet/ps/index?siteID=123112&id=2714854&linkID=9240617
http://usa.autodesk.com/getdoc/id=DL17014611
http://usa.autodesk.com/getdoc/id=DL15569492
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Reader does not print from Windows 7 Pro 64.

When I try to print on a PC running on Windows 7 Pro, 64 bit I get the message "First install a printer.. etc"
I have two printers installed, one directly attached to the PC, the other through a home network. From the other PC 's no problem. They rum W7 home premium 32 bit. Printing goes fine with other applications on all PC 's.
Who knows the solution?

HI,
Look at Wifi Guy's post on 10-15-2009, titled Solved Photosmart C7280 All in One. Worked for me. Had been running around in circles for the last two weeks. Hope it works for you.
Good luck!

Since i upgraded to firefox 6.0.2 my printer does not print from the browser, while it does still does print from internal docs such as word and word padword

''locking as a duplicate - https://support.mozilla.com/en-US/questions/875653''
what more details do you want??

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

Wireless HP D110 printer will not print emails or documents from my desktop computer

I just hooked up a wireless Linsky's E1200 router to my computer through theEmbarq 660 Modem. When I try to print an email or a document from my files on my HP Pavillion desktop with Windows 7, nothing happens, but when I print from my Apple 3G I Phone orApple I Pad 3, it works! My printer screen shows the document(s) in the queue, but it does not print out . No error message occurs either. Why and how do I fix it?

It really sounds like something is blocking the communication to the printer.
Try using the Print and Scan doctor. It will attempt to identify any errors it finds or provide more information about the problem if it cannot correct it. Did it return any errors or problems that it identified?
Go to Devices and Printers in the start menu. Is the printer listed as greyed out or solid color with a check mark on it?
Go to Devices and Printers and right click the printer. Select printer properties (should be close to the middle of the menu) and go to Ports (at the top of the new window). What port is checked? What is the description of this port?
Is there any third party firewalls installed (e.g. BitDefender, Kaspersky, Norton, etc.)?
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309n AIO stopped printing black bought new printhead from HP still does not print black???

309n AIO stopped printing black bought new printhead from HP still does not print black??? tried the "cleaning" process finally bought new cartridge carriage cost me $50 from HP still dies not print black> i believe it is a software issue. Any help would be appreciated.

Hi Jokurone,
I understand you have a Photosmart C309n that has stopped printing black. I'm sorry to hear this has been happening, but I will do my best to assist you.
I would recommend following this Print Quality document as it will help determine whether the issue is with the hardware or the software. If your test pages come out with black then it may very well be a software issue. However, if the test pages come out with no black still it's a hardware issue with the printer. In that case if you follow through that document and the black still isn't printing then you can have a look at Bob_Headrick's post about soaking your printhead.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Does not print from online documents

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