Does not recognize OS which is Win 7 x64 Ultimate - Install Fail

Really simple, the install failed at start with a messege the OS was the wrong version for this install.

Nicely Done.
When in doubt, clean it out

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Itunes does not recognize my 6th generation ipod nano. I installed, unintalled the progam...can't get it to work. any suggestions?

can't get my itunes to recognize my 6th generation nano. I have installed/uninstalled. Restarted and I can't get it to work. Any suggestions?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

ITunes 9.0.3.15 does not recognize iPhone 3G on Win 7

Used to work on Win 7 and previous version of iTunes. Request assistance. Below is the diagnostics report. If anyone has a solution please write to me
Microsoft Windows 7 Business Edition (Build 7600)
Hewlett-Packard HP ProBook 4410s
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number F4B54E*AC1
Current user is not an administrator.
The current local date and time is 2010-03-13 00:34:16.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C740B8D9-8378-4526-B608-E191DFF3D8C5}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {38018372-176C-456C-A584-5EB099FD63EE}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {23E00979-0351-4F81-9616-657ED064D79E}
Description: Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {33005242-B26D-4D2D-8E3F-DA859A7E026C}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 13 00:23:47 2010
Lease Expires: Sat Mar 13 01:23:47 2010
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-13 00:33:46.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPhone 3G running firmware version 3.1.2
Serial Number: 84831*Y7H
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
<Edited by Host>

Hmmmm. If you're up to date on your *Essential System Updates for Microsoft Windows 7* downloads from HP, you might already have the hotfix from the following Microsoft document. (It's included in version 1.1.) But just in case, I think it's probably worth applying:
[USB devices that are connected to a computer may not work after the computer is idle for more than one hour Windows 7 or in Windows Server 2008 R2|http://support.microsoft.com/kb/978258]

Adobe Reader 10.1.3 does not recognize the windows vista installed printer

I am using the latest version of Adobe Reader. When I print I get a message box that says you must install a printer driver. I have a printer installed in Windows Vista Home Premium that works ok with all other programs. Any ideas?

All updates applied to ver 10.1.10. Same problem - does not recognize the network printer. When I first installed this version and the Software License Agreement displayed it allowed me to access the printer dialog and print the form. When I open a pdf document after this it does not recognize that there isa printer installed. Any ideas??? This is getting vdery frustating. The only good news is that foxit works.

Adoble photoshop elements does not recognize printer although other software programs do print...

Adobe Photoshop Elements does not recognize printer..error message says you must install printer. Other software does print documents.

Try opening an image in full edit, then press crtl+p
Wait for the print dialog to open and try to select your printer by clicking the dropdown menu.

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file. What

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.

Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) HELP!

Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) and requires the password to do anything. Everytime I go onto the ICloud page it shows my old email and requires the password, but I can't exactly type in a password because that won't work. I can't find a way to change my email or delete ICloud.

If the old ID is an earlier version of your current ID, do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I am trying to set up the MiFi4620L jetpack to my brother-in-laws computer, which has WIFI. It does not recognize the jetpack. What do I need to do?

I recently put in a new SIMS card to our MiFi4620L Jetpack. When I was at the Verizon Store the person who was helping me was able to sign onto the internet via the jetpack. Now that I have my brother-in-laws computer, which has WIFI, I am unable to set up the Jetpack. It does not recognize it. What do I need to do to get it set up?

If the PC cannot "See" the Jetpack then that means one of the following has happened:
1. The wireless adapter in the PC is defective
2. The Jetpack is defective
3. The wireless adapter on the PC cannot see the signal coming from the Jetpack (2.4 Ghz vs. 5.0 Ghz)
4. There are too many competing wireless signals and the PC cannot see the signal from the Jetpack
Solving 1 and 2 is a simple matter of trial and error. Confirm that the PC can see and connect to other networks. Confirm that the Jetpack can connect to other PCs. After that you need to check the specs on the Jetpack and the PC wireless card to make sure they are compatible. If they are but the Jetpack is still not visible then that usually means the air is too crowded with competing SSIDs/Network names. This is common in urban/apartment/dorm scenarios where multiple signals are exposed to a single machine. The solution is either to move to an area with less competition, convert to an Ethernet cable via a wireless bridging device, or migrate to 5.0 Ghz (this jetpack only works on 2.4 Ghz).

I have an iphone 3g which brought him use me when I brought it worked fine, I updated the system to 4.3.3 and no longer recognizes any network operator, look at the baseband and 5.16.02 and says it is it does not recognize anything I can do? the operator

I have an iphone 3g which brought him use me when I brought it worked fine, I updated the system to 4.3.3 and no longer recognizes any network operator, look at the baseband and 5.16.02 and says it is it does not recognize anything I can do? the operator to buy my iphone was a 4 but it was stolen, I thought I could use this but aparentementeno, I can do to make it recognize my carrier? thanks

Looks like you have relocked a hacked phone when you updated. The only way to fix it would be if you could figure out the original carrier and see if they would unlock it.

HT1386 I have an iphone 4 which quit working and I had my iphone 3 reactivated until I get my 4 replaced or fixed. My computer does not recognize my iphone 3 when I plug it in. I also cannot figure out how to apply my last backup to my iphone 3

I have an iphone 4 which quit working and I had my iphone 3 reactivated until I get my 4 replaced or fixed. My computer does not recognize my iphone 3 when I plug it in. I also cannot figure out how to apply my last backup to my iphone 3

If your iPhone 4 was running iOS 5, you can't install iOS 5 on an iPhone 3G which means you can't restore the 3G from the backup of the iPhone 4 running iOS 5.
http://support.apple.com/kb/TS1538

HT4623 My IPhone 4S does not recognize any wi-fi network. I have turned it off and on a dozen times and tried 6 places which have wi-fi. Help

My IPhone 4S does not recognize any wi-fi network. I have turned it off and on a dozen times and tried 6 places which have wi-fi.
I am trying to update to 7.0.2 and cannot because I cannot access a wi-fi.

Give this a whirl and see if this helps.
Forget the network on the device and turn wifi off.
Turn bluetooth off. (Not sure why, but seemed to help with others)
Turn on airplane mode and then off again.
Reconnect to you network and open up a browser to confirm connection.

My new Dell Win 8 PC does not recognize my CS5 installation disk.

My new Dell Win 8 PC does not recognize my CS5 installation disk.
I'm willing to download from the web, but I can't find the right site.

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

My Apple TV 2 does not recognize my laptop (Win 7), but I can select Apple TV speakers in ITunes

I am setting up my Apple TV, and cannot recognize my Laptop.
At first it showed it, but could not access it, now it just does not show it, I checked they are both on the same wifi, I have Home Share settings activated on both, but it still does not recognize it.
If I play music (radio) on Itunes in my Laptop, I can select to use Apple TV speakers, so they are communicating.
Please help.
Regards,

Could be, didn't think about that, will check tonight.
Thanks for your help.

Webcam failure where the "device manager does not recognize the hardware"? Pavilion dv7 Win 7

I have done everything the website suggests. Nothing worked. Has anyone gotten satisfaction to the issue either by a fix or a service center repair? I have seen others with the same problem accross different operating systems.

Ha Ha. I'm replying to my own post!
Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty. You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

Does not recognize OS which is Win 7 x64 Ultimate - Install Fail

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