Does not remember the security questions

i dont rember my questions and it wont let me buy anything on the itunes and the app store someone help me

Welcome to the Apple community.
Unfortunately, there is absolutely nothing that you can do, other than ask the person that sold you the phone for your money back.

Similar Messages

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I can not remember the security questions on my device

I can not remember the security questions on my device

http://support.apple.com/kb/HT5312
If the above link doesn't help:
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance.

HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the message

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647)

If I do not remember the security questions?????

If I do not remember the security questions?????

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97042)

I do not remember the security questions and you sent on a secondary e-mail address that I do not recognize

i do not remember the security questions and you sent on a secondary e-mail address that I do not recognize

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88197)

Hey Apple I want to buy my first time there and do it and do not remember the security question that I want to. Please tell us what they can do.

Hey Apple
I want to buy my first time there and do it and do not remember the security question that I want to.
Please tell us what they can do.

Welcome to the user to User Technical Support Forum provided by Apple
Houshiar wrote:
do not remember the security question
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions

HT5312 what if i can not remember the security questions and no longer have access to the rescue email address?

Hi
I can not remember my security questions and no longer have access to the email account that i used for my rescue email.
I have a new ipad and can not buy anything on the app store until i can resolve this.

On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

I have an old Apple account that i forgot the password to, but when i try to reset it and get the password changed the email never sends. I do not remember the security questions. How can i fix this?

I have sent the email autentication at least 5 times and i have not received any email about the password reset. Is there anyother way i could do this?

Click here and request assistance.
(86588)

HT201303 Hi I do not remember my security question answers, i want to change my password

Hi I do not remember my security question answers, i want to change my password

Hello, QJS1.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would select the option to send email verification since you do not remember the security question answers. If you are still unable to reset this Apple ID, see the second article below.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I have been locked from my itunes account as I could not remember passwords and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help!

I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

HT1725 Where do I go when I can not remember my security questions to find the answers or to change them?

I can not remember my security questions answers to use my itune card to purchase things. What do i do or where do I go to retrive the answers?

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover

you can setup a rescue email. http://support.apple.com/kb/HT5312
all else failing you can reestablish a new account. as a last resort
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

Does not remember the security questions

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