Does Oracle give a damn about the Linux comunity?

I am the technical lead on a research project that will lead to a major
implimentation in the short term future. I pushed for Oracle since it
gives the best combination of performance, reliability, features and I
thought platform options. Linux is what our developers use as our
standard workstations. We do have a few holdouts still running Windows
but not many. We have had no problem obtaining client libs and Unix
ODBC drivers for Postgress, Sybase, MySQL and amazingly enough
even MS SQL Server. Oracle defies us. We have had to purchase
3rd party drivers to access Oracle DBs through Cold Fusion and PHP.
Now we cannot even aquire a simple SQL client so that we can create
and edit our schema's. A client readily availible in windows. I am
baffled. The client software exists, but only as part of a huge download.
To split it off to a seperate download would be trivial.
A simple fact in IT is that people tend to use what they are comfortable
with. That is why you see so many Access databases out there being
used for things Access should have NEVER been considered for. If you
make it too difficult to prototype in Oracle why are people going to
impliment in it? We have a liscenced copy of Oracle. Some basic VERY
basic support given to other platforms by Oracle and offered freely by
just about any other database out there would be a really nice sign from
Oracle that they don't consider the Linux comunity with hostility.
In other words I think it is imperitive for Oracle to provide some basic
ODBC drivers (reguardless of platform, for Oracle 7 under windows
we had to purchase 3rd party ODBC drivers since those provided were
so buggy as to be unusable.) SQL Clients and a little bit of documentation
on how to setup and configure them. Of the thousands of dollars probably
going to run into millions that this project is likely to send to Oracle I don't
think it is asking much to ask for these simple things to make it POSSIBLE
to use their product.
Writing our own SQL client and or downloading the entire Oracle demo
to aquire a client which may or may not continue to work after expiration.
Then having to visit machines scattered accross 3 square miles of compound.
Getting security clearence to get INTO those buildings. It's just running me
out of time and eating away at the funding for the project. If I had a simple
tarball or rpm then I could ssh into the machines that need the product,
install it and be done with it. If I had drivers that didn't steal from the projects
funding we would have happier clients. We are going head to head against
another group that has chosen MS SQL Server as thier backend and if thier
product reachs deployment before ours it will likely mean that what is used
from our project will be ported to MS SQL Server. I'd prefer that did not
happen. I am VERY frustrated however with the lack of response from Oracle.
I've left a couple messages in the forum, asked one of thier consultants
who was onsite. Generated several emails. No response. Because we
are "Linux" users I guess that means we should be able to decompile thier
installation scripts, pick out all of the dependancies for thier SQL client
and generate our own installation then debug it. It'd be nice if I had that
much time and confidence in the demo version that it won't time out and
stop the SQL Client. It'd be nice if an Oracle rep would even send me a
list of files needed for SQL + to install.
To let me know whether the SQL plus included with Oracles
demo code would continue to run after the 90 days or whatever the expiration
date is on thier demo package.
As an interm step we've ported the schema to Postgress and MySQL and
are doing development on those DBs since we can actully TALK to them.
I am very frustrated with Oracle right now. I know the companies goal
is to absorb us and we in a very M$ mannor use all Oracle products.
Simple fact is that won't happen. Oracle in my opinion makes not only
the best DB out there, Oracle has lead the market by creating most of
the major inovations in DBs. Oracle does data like no other. I'd like to
continue using Oracle. I'd like Oracle to pay a little attention and provide
the kinds of things their competitors provide. If this is the kind of service
we get when there is compitition what will happen if there were none?
Come on, providing ODBC, JDBC drivers and a SQL Client is not asking
for much!
I'd LOVE to hear someone from Oracle respond to this. I can be reached
by email at [email protected]

Well first of all if you go out to metalink and look under product lifestyle you will find a chart that tells you what platforms are certified. If you go out there today you will see oracle 9i is certified for red hat 7.1 but withdrawn for 7.0. 8.1.7 is certified for red hat 7.1 all the way down to 6.0. As for any Oracle version lower then that why would they certify it since they aren't completly supporting 8.1.6 and below any more. There is also a chart out there as to what is being supported regarding the oracle versions and and what type of support is available. As for downloading just the sql client. I have no trouble downloading the client for most platforms. I haven't tried to down load it for linux, but I use linux for the server not the client. Also you must realize that the version out there to be downloaded is the very latest and could be riddled with bugs. As I have found in the past. Next you mention that you are the lead in a research project for the short term future and that oracle should be making oracle 7 work with linux. Are you crazy? Oracle 7 is 5-7 years old, it is old and outdated, the only reason oracle extened service on that version is because some of the os's like hp-unix stated they will support their os's that run it for 1-2 more years so oracle matched it. They aren't solving any more bugs with oracle 7, so why in the world would they certify new platforms for a version they no longer support? Also if you are developing something new why would you not use the latest and greatest of all the apps you plan on using? I've been trying for 2 years for my company to get off of oracle 7 and from your email it seems that you are starting your company off using oracle with a version that is no longer supported. As for downloading a demo, I think you are just on the wrong part of the website because I've downloaded the server and client before when moving to linux from hp-unix and didn't have any problems with download. Now there were many days where the website was down, but I've gotten useto some parts of oracle's websites being down.

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