Does Production Premium CS 5.5 really not qualify for Premiere CS 6 upgrade?

I purchased the full suite last summer and just downloaded the upgrade to Premiere CS 6. When I enter serial numbers get error message saying I don't own a qualifying product. Premiere CS 5.5 is part of the Production Premium, so yes, I do own it. What's the deal, adobe?

Suites can only be upgraded to suites, not individual products. Get in touch with sales about a return/ swap asap.
Mylenium

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