Does the MacBook have the thermal paste "problem"?
I'm really thinking about saving up my money to get a MacBook, but with all of the thermal paste "problems" with the MacBook Pro, I'm not sure if the MacBook has the same problems. Has anyone with a MacBook taken it apart and examined the thermal paste? I'm hoping that Apple has chnaged their instructions on how much thermal paste to apply in the MacBooks and MacBook Pros. If anyone has done this, or knows of any place on the web with pics of the MacBook taken apart, I would love to hear about it. Thanks in advance!
-MRCUR
Message was edited by: MRCUR
Some people have encountered very excessive amounts of paste on the MacBook as well, and one person out of curiosity went into his 12 inch Powerbook and found it glopped on there too -- and of course a healthy improvement in the thermal performance of the computer once it was done properly. Seems to be an ongoing Apple problem -- but not necessarily a problem in every machine, as some people have found much less excessive paste application and only a minimal improvement in thermal performnce after reapplying.
The MacBook is very much easier to disassemble than the other machines in part because the logic board and heat sink faces up and therefore you do not need to remove the logic board, but do please note that if you do take it apart, any damage that is deemed to have resulted from your repair will not be covered.
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Why does my macbook have the gray screen when it starts up?
my macbook pro has just started doing this - i keep it plugged in most of the time, and this has never been a problem for my previous macbook or before with this macbook until recently. every time i shut my laptop, and then open it later, it brings me to the gray screen with a white bar that loads pretty quickly, and then it brings me to my password login page. however, it takes a little longer for my mouse/cursor to be functional at this screen. any idea why this is happening? i have never had it do this before so i am not sure what is going on because i haven't been doing anything differently.
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
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Does that sound like I'm understanding what I can do?
TIA -
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Hello 23435,
Welcome to the Apple Support Communities!
I understand that your iPhone was knocked out of your hand and now it displays blue and black colors on the display. It does sound like this iPhone may need to be evaluated for service. If you would like more information about this process, please refer to the attached web link below.
iPhone Other Repair Options - Apple Support
Have a great day,
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If you continue to have the issue with a different charger and if you are having any issues syncing with your computer then you may want to take it into an apple store and have them look at it.
The main reason I say this, I had the 30 pin dock die on my iPad, and the symptoms were that it would not charge when plugged into the wall - and with multiple chargers - and it would not sync.
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does anyone else have the same problem??
I did! Just make sure when you're updating, to be connected to power!
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Hi,
I have an Intel Macbook (single core) and the screen has started to flicker regularly (its a problem that has built-up over the six months I've owned it....) I'm going to take it for repair, but was wondering whether the Core 2 Duo Macbooks have the same problem... if not, I might consider e-baying mine and geting a new one...
Any responses much appreciated.
Steve.From what I've heard... Apple corrected all those problems the first generation Macbooks had in the C2D model. Even though no computer will be perfect, these are a good improvement.
You're much more likely to get a "good" macbook, I think. It's a great purchase (though you may want to wait till after macworld), enjoy it when you get it! -
Does my Macbook have Keylights like the Macbook Pro does?
I was watching the Macbook Air guided tour, just to see if buying my Macbook was a waste of money if Apple released a better Macbook, but i still don't understand which is better (processing wise) because there is no really websites on it at the moment.
Any way if you can answer that then go ahead, but back on topic. I was watching the guided tour and i noticed the Apple guy (sorry, i forget his name) explained that just like the Macbook (I don't know if he said "Pro" or just a Macbook in general) the Air has a light sensor in it that can detect decreases in light (or increases in darkness, whichever works for you) and respond accordingly by turning on lights under the keys so that you can see them in a dark enviroment.
So i quickly shut off the lights too see if my Macbook did what the Macbook Air and Pro do, but nothing happened. So i fiddled around in keyboard and mouse settings and i couldn't find anything remotely close to lighting on my keyboard. So i started looking at the keys, and they appear to be grey letters, but maybe its just me because isn't there a possibility that they are clear and i am only seeing the darkness thats underneath them. So instead of getting all bent (because staring at a key for a couple minutes is really frustrating) i decided to come here and ask does my Macbook have keyboard lights that eluminate keys?Thanks for the star. Still - it's a fairly minor thing. There needs to be some justification for the additional price of a MacBook Pro or MacBook Air.
Illuminated USB keyboards seem to be relatively inexpensive if you must have that feature. -
I have an iMac and also a MacBook. All of a sudden my iMac does not recognise my Canon 500D camera even though I have downloaded 1000s of photographs from it via the USB port. The MacBook recognises the camera immediately. Can anyone help?
Thank you for your reply. I know I can use a card reader however I don't see why I should when importing directly from my camera has worked reliably for years. The process I use is simply connecting the digital output from my camera to the USB port on the iMac, which has previously automatically opened iPhoto ready for the import. Now all of a sudden my iMac does not recognise the camera. However if I connect in the same way to my MacBook then iPhoto opens automatically on the MacBook, recognises the camera and is ready for importing. So whilst I know I can use a reader, or my MacBook I want to use my iMac in the same way that I have for years. I can only assume that the settings on the iMac may have changed, but I cannot verify this.
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I know my passcode/password but I am not able to log in....
Is there anyone that can help?I would guess the fan is the cause of the noise. Suggest you take a look at it.
This site has a wealth of information about getting inside a Macbook or Macbook Pro.
http://www.powerbookmedic.com/mac-repair.php -
Does Apple Canada have the worst customer support ever?
Yes! Ask me why...
I'm posting here a) to warn other Mac users what to expect if you ever need customer support and b) because there's no where you can actually e-mail comments to Apple, and trying to contact customer support has been fruitless (see below).
Here's what happened to me...
I bought my iBook just under three years ago - a few weeks ago, the logic board went. Now, because I purchased the computer less than three years ago, that's covered under the extended warranty for iBook logic boards (see here: http://www.apple.com/support/ibook/faq/).
Simple, right? Well, I took my computer in to my local authorized service provider about three weeks ago. They confirmed the logic board was the problem... copied my receipt for the iBook to prove date of purchase... agreed that it was covered by the warranty.
However, when they sent all this to Apple, their reply was that it was NOT covered because it was manufactured more than three years ago (although Apple's own website says it's purchase date - not manufacture date - that's important).
I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
Wednesday passed... no call. By this point, I'm getting anxious - the service provider can't move ahead without authoriztion from Apple, Apple's not returning my calls (or the service provider's) to grant authorization.
I tried Kevin again on Thursday. Left another message. No reply.
Tried back on Friday morning. Left another message. Still no reply.
Called customer support again Friday night. Antoine puts me hold for a half hour. I call back, explain that I've been on hold for half an hour, ask how long the wait should be. Antoine says two or three minutes. He puts me on hold again.
For another ten minutes.
I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
Now - not a chance.
The moral of the story? If you own an Apple, pray nothing ever goes wrong with it. If you expect your computer to ever need repairs, I'd suggest getting rid of your Apple now.
If you're considering buying an Apple - consider again.
As for me - from now on, make mine Microsoft.
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I doubt it.
Seriously, would you like some help?
Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it.
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck!
(P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.) -
I recently migrated my MacBook from 10.5.8 to 10.6.8, using the Snow Leopard CD I purchased from Apple. Since then I have noticed a strange ozone smell coming from the MacBook in the area where the hinges are to open and close the unit. I was told by Apple that it probably is not serious and is coming from the fans in the MacBook. It is true that the smell/odor is more intense when the fans are working. Apple said I should take the MacBook to an Apple Store to have the hardware checked out. Everything seems to be working correctly. I am backing up automatically wirelessly to a Time Capsule, which I had not done until recently, although I had purchased the Time Capsule in 2009. I have not noticed this odor before. Does anyone suspect something more serious that may be going on?
You may be smelling it because with the new OS the processor is having to work harder causing it to get hotter then it would with the other OS. I can't say there is nothing wrong, but what could be happening is just that, it's getting hotter so the fan is spinning faster and moving more air so you are getting more of the smell then you would before. I would still continue to back it up, and take it to the Apple Store at a Genius Bar and have them look at it to make sure. Was the computer ever in a smoky environment??
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The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
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Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
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and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
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Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table -
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I do have the same issue with my 4s after updating.tried with restoring several times,but the problem still persists.....
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