Does the mophie juice pack plus work with iphone 5s or do I just have a bum pack?

Just bought my iphone 5s.  The guy in the store sold me a Mophie juice pack plus but it is not charging my phone...message is that the device is not certified and may not work reliably with this phone.  Is it the wrong product for my phone (5s)?

Hello KThomLV
According to the Apple Store Online, it is compatible with iPhone 5 and iPhone 5s
Mophie Juice Pack Plus for iPhone 5/5s
http://store.apple.com/us/product/HD069ZM/A/mophie-juice-pack-plus-for-iphone-55 s?fnode=48
Regards,
-Norm G.

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