Does the screen turn black during an Apple Hardware Test?

My iMac screen has started turning black randomly. I searched the forums for advice about what to do an have tried
1. Unplugging everything and rebooting after waiting a while.
2. Resetting PRam (3 times.)
3. Running AHT.
The last test is running at the moment and I set it to Extended mode having noted that the test would probably take over an hour to complete. After five minutes the screen went black and I'm wondering how to tell when the test is complete and if this is normal procedure or a result of the original problem.
I know that the test is still running because I just heard a fan briefly surge, but pressing the keyboard or clicking the mouse does not wake the display.
Will I get some audible indication when the test is done, and if not how should I proceed since the only way to shut the computer down seems to be to hold the Power button for an extended time, or to pull the plug. If I have to resort to these options is there a way to view whatever results the AHT test determined?
Thanks for any help.

Thanks for responding. Could you say whether or not I can expect a notification of the end of the test. I had to shut down the computer using the power button because the screen remained black 90 minutes after the test started. I couldn't see any results for the test I did.
If this pattern continues would you try reinstalling the OS before sending it off for repair?

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    panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d89ff3, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff7acd4a2a7c, CR3: 0x0000000085d3b000, CR4: 0x0000000000000660
    RAX: 0xffffffff4bffff56, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff807867b7c0, RBP: 0xffffff807867b800, RSI: 0xffffff7acd4a2a7c, RDI: 0xffffff8065292000
    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0xffffff7f81d44200, R11: 0xffffff800f8b45e8
    R12: 0xffffff8065292000, R13: 0xffffff807867b860, R14: 0x0000000000000001, R15: 0xffffff7acd4a2a7c
    RFL: 0x0000000000010286, RIP: 0xffffff7f81d89ff3, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff7acd4a2a7c, Error code: 0x0000000000000000, Faulting CPU: 0x1
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    0xffffff807867b470 : 0xffffff8000220792
    0xffffff807867b4f0 : 0xffffff80002c4794
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    0xffffff807867ba40 : 0xffffff7f81d8bd6d
    0xffffff807867bb00 : 0xffffff7f81d44346
    0xffffff807867bb60 : 0xffffff8000655f3e
    0xffffff807867bb80 : 0xffffff800065681a
    0xffffff807867bbe0 : 0xffffff8000656fbb
    0xffffff807867bd20 : 0xffffff80002a3f08
    0xffffff807867be20 : 0xffffff8000223096
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             com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d390 00->0xffffff7f81dfbfff
                dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 b0000
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    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
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    last unloaded kext at 522057763087: com.apple.driver.AppleFileSystemDriver    13 (addr 0xffffff7f8254c000, size 12288)
    loaded kexts:
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch    70.12
    com.apple.filesystems.autofs    3.0
    com.apple.iokit.IOBluetoothSerialManager    4.0.8f17
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDA    2.2.5a5
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleMikeyDriver    2.2.5a5
    com.apple.driver.AppleBacklight    170.2.2
    com.apple.driver.AppleMCCSControl    1.0.33
    com.apple.driver.AppleLPC    1.6.0
    com.apple.driver.AGPM    100.12.75
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.2.3
    com.apple.driver.ApplePolicyControl    3.1.33
    com.apple.GeForce    7.3.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.8f17
    com.apple.driver.AppleUSBCardReader    3.0.6
    com.apple.driver.AppleIRController    312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.1
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.1.0
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleFWOHCI    4.9.0
    com.apple.driver.AirPort.Atheros40    505.67.1
    com.apple.driver.AppleAHCIPort    2.3.1
    com.apple.nvenet    2.0.17
    com.apple.driver.AppleUSBHub    5.1.0
    com.apple.driver.AppleUSBEHCI    5.1.0
    com.apple.driver.AppleUSBOHCI    5.1.0
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.4
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
    com.apple.driver.AppleMultitouchDriver    231.4
    com.apple.driver.IOBluetoothHIDDriver    4.0.8f17
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.driver.DspFuncLib    2.2.5a5
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOAudioFamily    1.8.6fc18
    com.apple.kext.OSvKernDSPLib    1.3
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    com.apple.iokit.IOHDAFamily    2.2.5a5
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    com.apple.iokit.IONDRVSupport    2.3.4
    com.apple.iokit.IOGraphicsFamily    2.3.4
    com.apple.iokit.IOFireWireIP    2.2.5
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d8
    com.apple.driver.IOPlatformPluginFamily    5.1.1d6
    com.apple.driver.AppleSMC    3.1.3d10
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.8f17
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    com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.1
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    com.apple.iokit.IOUSBHIDDriver    5.0.0
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    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
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    com.apple.driver.AppleKeyStore    28.18
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