Does this mean that HP Support Assistance is FAILING?
When running HP Support Assistance / then selecting HP updates / then 'Check for HP updates now', I have the following result.
"Connecting to HP servers = Check Mark"
"Downloading messages and updates defiinition = Gray X"
"Gathering configuration information = Gray X"
"Analysing your system = Gray X"
"Preparing the action list = Gray X"
Does this mean that HP Support Assistance is FAILING? or does it mean that it connected to
HP servers, and determined that No Updates Needed?
Because I was reading it as FAILING and I have uninstalled the version that comes preinstalled, and I have reinstalled the Newest Version (Download file: sp68201.exe)
I run it after reinstalled and I get ALL CHECK MARKS, but if I run it another time I get the same
One Check Mark, and the Rest are Gray X's
http://www8.hp.com/us/en/campaigns/hpsupportassistant/ -Link to Current Latest software...
HP Envy Model: m7-k111dx
Does this mean that HP Support Assistance is FAILING?
And its another day.... and yet again I run update and it Has Gray X's ( Which i read as Fails..... ) and so yet again, I uninstall and reinstall HP Support Assistance, and Again it Runs correctly The First Time, and gives me all Green Check Marks,,,,,,,,,,, However I run it again and Back to All Gray X's.
My Conculsion, Support Assistance Runs Correctly on First Run, But Fails there-after.
= HP Support Assistance is broken.
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