Does this seem right to you?

I'm getting really slow speeds right now, not even fast enough to use my BTvision. It says I have 1.75 down, but in reality I get less than a 1Mb. Was predicted 4Mb speeds, really unimpressed. Been 9 days since I had it installed btw. Thanks.
Line state:
Connected
Connection time:
0 days, 04:03:49
Downstream:
1.75 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
12.3 dB / 24.0 dB
Line attenuation (Down/Up):
50.5 dB / 28.5 dB
Output power (Down/Up):
17.1 dBm / 12.1 dBm
FEC Events (Down/Up):
0 / 201
CRC Events (Down/Up):
141523 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
32704 / 1
Error Seconds (Local/Remote):
9365 / 173

It's a NTE5 Socket, plugged my router into it and dissconnected everything else. Results following.
Line state:
Connected
Connection time:
0 days, 00:01:59
Downstream:
4.469 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.1 dB / 24.0 dB
Line attenuation (Down/Up):
49.2 dB / 28.0 dB
Output power (Down/Up):
19.8 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
2 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1 / 0
Error Seconds (Local/Remote):
2 / 0
Looks as though it should be faster, it feels the same. Speedtest shows the same downspeed as before, too.

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