Does Unlimited World include free call to China?
I just added Unlimited World but when I call a China phone # skype still asks to buy credit. So does this subscription include call to China or not?
Thanks,
Yi
Hello,
The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
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Similar Messages
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Does unlimited world include calls to india? if so...
hello i did look up the unlimited call plan but then i could not find and get any help from there about if india was among the free countires.. so asking here is india is included among the countries? thanks
Hello,
The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados. -
My "Unlimited World Subscription free trial" is no...
Please, I just placed a subscription for the "Unlimited World Subscription free trial" and tried to call Nigeria...but it won't work.
I understand that 1 euro has been deducted, and a future automatic 10 euro will be deducted.
Please, why is it not working? I urgently need to call Nigeria.
ThanksHello
If you read your emailed offer you will see that calls to Nigeria are not included in Unlimited World.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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If my advice helped to fix your issue please mark it as a solution to help others.
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Unlimited World Subscription free trial
Hi,
From the Skype home page I clicked on "Prices" and then "Special Offers", after which I clicked the link to "Get your Free month" of the Skype unlimited World subsription trial. I followed all the steps, entered card details, agreed Terms of service. But now it doesn't seem I have a subscription? When I try to make a call to a landline, it tells me I need Skype Credit?
I didn't receive an email after doing this, and I don't see any "subsciptions" on my home page, but not sure if i just don't know where to look.
Please could someone help me out?
Thank you.kings121 wrote:
can you please tell me what is happening??
Hello
You are attempting to call a cellphone in Jamaica. Please note that Jamaica is not included in the Unlimited World Subscription. Check your email to see which countries and phone types are included.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited World - unable to call landlines (BRAZIL...
I did the tests, I have Unlimited World + premium enabled on my account, I put the prefix and yet I can't call any landline to Brazil. Please help
Hi,
Brazil is not included in this subscription
You can make free calls to following destinations:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
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Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
Unlimited World - unable to call landlines (AUSTRA...
Hi,
Apologies for having to create a thread about this, however I'm unable to access the support page (keeps saying, "Error, please reload this page" when trying to select a category).
I have an active Premium with Unlimited World subscription (the free month offer), however I am unable to call any local landlines, it keeps saying "Not enough Skype credit."
I've read all the troubleshooting guides, saying to check you have an active subscription, etc etc... My account definitely shows an active Unlimited World subscription with unlimited minutes, and when looking through the Skype application it says I have 2 Active Subscriptions (assuming, Premium + Unlimited World).
Any help would be very appreciated.
Solved!
Go to Solution.Are you calling domestic landlines (not business landlines)?
Are you using the correct dialstring? - +61 xxx xxx xxxx
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Re: Unlimited World Subscription free trial
I cannot use my subscription at all. I checked before getting it that the number in Costa Rica was reachable via this subscription. My account says I have TWO different subscriptions, but I am unable to use. The notice "You must have Skype credit or a subscription to make this call" always appears. I have paid for two! What is going on? This is very lousy customer service!!!
I also tried actually reaching customer service, which is impossible! So I am here.LarryGI wrote:
that is not what your wordl plans said.it said it was good for landlines or mobiles
Hello.
It says:
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Subscribed to unlimited world premium (free offer)...
Hi,
i have today availed of the free trial one-month unlimited world premium subscription. paid it with my paypal account just so the process of availing the trial offer can be successfully completed. However, upon successful grant of the free subscription, i tried to use it but unfortunately i cant call landlines and mobile phones as the message is "You need Skype Credit or a subscription to call landlines and mobiles from skype".
what seems to be not right in this picture? please favor me with your prompt response asap.
thanks.There are some restrictions to the types of numbers you can call or that are covered. You may want to take a look at this thread:
http://community.skype.com/t5/Subscriptions/Unlimited-World-coverage-and-troubleshooting/td-p/839824 -
Unlimited world 1 mth calling don't work
I have used Unlimited world 1 month already several years. I moved my location from Northen Europe to Central Europe. Here I can not call even I just have got information from Skype that new packet is delivered. I have bought Skype saldo and then I can call. I use iPad 3 with latest iOS version. Can someone help me?
Hello
You are trying to call to India. Please note that India is not included in the Unlimited World Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited world can't call italy number
I would like to call xxxxxxxxxxxxxc vodafone support. But it said not enough credit. Can you tell me why? As I subscribed unlimited world already. Thanks.
ucex wrote:
I would like to call xxxxxxxxxxxxxc vodafone support. But it said not enough credit. Can you tell me why? As I subscribed unlimited world already. Thanks.
Hello
According to your account the Italian # you are calling is classed as a cellphone # and not covered by the Unlimited World Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Skype Unlimited World Subscription and Call Forwar...
I have a Skype number and a U.S. Canada subscription. When I try to forward to a local number, I am told that I need Skype Credit or a Subscription. But I have a subscription.
I have tried this from both the browser and the windows desktop app. I have the latest version installed.
Please help!I have skype unlimited subscription but when I call it says Skype credit is require. Then what is use of free unlimited subscription and I can not access tools easily its very difficult to find help tools help me to make free calls
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Unlimited World does not cover India anymore?
I have been using the Unlimited World package. It doesn't seem to have unlimited calls to India Mobiles and Landlines anymore. Is there any way I can get this back?
Hi, Kppritch, and welcome to the Community,
According to the Skype Rates page of the Skype website, "Unlimited World" includes calls to U.K. land lines - just not mobile numbers.
Please see the details copied and pasted, below.
Regards,
Elaine
http://www.skype.com/en/rates/#scom
Unlimited World
Includes USA, UK, China and over 60 other countries; excluding Colombian rural areas - LEX.
See details
Calls are unlimited2
$13.99/month
2 A fair usage policy applies to calling phones. Excludes special, premium and non-geographic numbers.
Call landlines and mobiles in:
Canada
China
Guam
Hong Kong SAR
Puerto Rico
Singapore
Thailand
United States
Call landlines only in:
Andorra
Argentina
Australia
Austria
Belgium
Brazil
Brunei
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guadeloupe
Hungary
Iceland
Indonesia (Jakarta)
Ireland, Republic of
Israel
Italy
Japan
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Mexico (Guadalajara, Mexico City, Monterrey)
Morocco
Netherlands
New Zealand
Norway
Panama
Paraguay
Peru
Poland
Portugal
Romania
Russia
Russia (Moscow, St Petersburg)
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
Venezuela
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Unlimited World calls to Sweden
I have been making Skype calls to Sweden for about 5 years and always thought, for some reason, that I needed both Unlimited World AND Skype Credit. I call to a cell phone from both my cell phone and landline. My daughter told me I didn't need Skype Credit if I had Unlimited World, so I let my Skype Credit expire. Now, however, when I try to make the call it tells me I don't have enough Skype credit. If I need Skype credit, why would I need Unlimited World. When I click on my Unlimited World subscription it says I can make landline and cell phone calls to Sweden. What am I missing or doing wrong here?
Solved!
Go to Solution.Hello
The Unlimited World Subscription allows calls to Swedish landlines only - not cellphones. To call to cellphones in Sweden you require either credit or a dedicated Subscription. Hope this clarifies the situation for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited World - can it be used for Russia landli...
Hi, everyone.
I need to make calls from Australia to Russia landlines (NOT Moscow and NOT St.Petersburg).
I looked at Unlimited World subscription :
Subscriptions > Calling landlines
Unlimited World - Calls are unlimited - AU$13.49/month
Available countries : Russia.
It says Russia without mentioning any restrictions on which cities I will be calling.
I am saying it cause Russia is a very special country from call rates perspective, as quite often it has special (low) rates for the capital cities of Moscow St.Petersburg.
I will be calling to other cities, so I am a bit concerned if Unlimited World subscription will cover my calls.
Someone on this forum mentioned that it may not be covered by T&C for the plan itself does not say anything like that (or probably I failed to see it).
Thank you.According to the Skype rates page, the Unlimited world plan includes (both areas):
Russia
Russia(Moscow, St Petersburg)
So that seems to match up with the Unlimited Russia Subscription which is more expensive. It would seem wise to stick with the Unlimited World plan even if you have no need for those two cities or the rest of the World plan (due to it being less expensive).
It breaks down the Pay As You Go rates like this:
(AU)
Calling - per minute 1
excl. VAT
Russia
6.8¢
Russia - Mobile
11.5¢
Russia - Moscow2
3¢
Russia - St Petersburg2
3¢
That leads me to believe most everything should be covered EXCEPT for mobiles. So unless there is something else unique or restrictive about the number, I don't see how it won't be covered. -
Got it yesterday and payment went through fine. I was able to make 3 phone calls yesterday but cant make any today. Subscription is active and it says I have no skype credits to make this call, Yes it is a landline number and no I have not went over the fair usage policy limit. I am calling to estonia Thanks...
@RGomez
Unlimited World includes over 40 countries, but currently Colombia is not included: www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
You can purchase Colombia subscription from: http://www.skype.com/go/subscriptions
Alternative is to use Skype Credit which you can purchase from account page: https://secure.skype.com/account/
Andre
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