Does your Blackberry Bold 9930 keyboard light up?

Is it my imagination or is something wrong with my Blackberry Bold 9930 keyboard? Shouldn't it light up? Does yours?

You may have already found an answer elsewhere, but yes, your keyboard should light up when your device senses low lighting. I have a different model BB with a keyboard, but even if I'm in a well-lit area but cover up the light sensor where the LED light is, the keyboard lights up.
When and where did you buy the device? If you got it from Verizon and you're within 14 days, you can exchange it for another new one. After 14 days, you'll probably get a refurbished model.

Similar Messages

Why is it so difficult to get an answer on how to connect a Blackberry Bold 9930 to a Windows 7 PC?

I've been jumping through hoops for days trying to get my brand new Blackberry Bold 9930 to connect to either of my two PCs. It will not connect to my new MacBook Pro or a new Windows 7 laptop. I am up to date on all software. This is very frustrating. Can anyone please help? I've read article after article and I cannot believe RIM does not post a fix for this. I've wasted hours trying to get this thing to work. It is no wonder people are moving away from Blackberry.

Hello,
Well, it works just fine for many people...and there's no way to know, from your post, why it's not working for your specific situation...which quite naturally would preclude posting any sort of fix to your situation. From what you've said, all I can recommend is this:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Of course, if we could know more about what exactly is going on in your situation, we might be able to provide you with better guidance...but from a report that basically boils down to "it's not working", there's really no direction to go in seeking out help for your specific situation. Details about exactly what you try and exactly what results may be more helpful.
Also, here is the list of other troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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NEW! Blackberry Bold 9930

Hello All, I heard that the Blackberry Bold 9930 is supposed to be out by now. It's supposed to have OS 7 and be a great phone. I have the Bold 9650 and like it but there are some kinks that im hoping this new Bold 9930 will have fixed. 9900 is att's(PUKE) version and 9330 is Verizon's. Anyone have any knowledge regarding this situation? I'm due to upgrade soon and I'd like to stay with Verizon. Thanks

After learning earlier this week that RIM has announced several new BB OS 7 phones, including the new BB Bold Touch and Torch 9960, I e-mailed VZW customer support to find out when VZW will be releasing at least some of those devices. Sprint already has announced that it will be releasing the BB Bold 9930 and the BB Torch 9850, two of the devices in the new BB line-up, this fall.
Here's the non-response response I received. It promised and revealed exactly nothing and tried to steer me either to an obsolete BB, which it is selling at an inflated price, or to a non-BB device. The second is not an option, since I need encrypted e-mail for my work e-mails. This non-response response means that either (a) VZW doesn't care about its BB customers and won't offer equipment upgrades offered by its competitors or (b) it is planning to release BB OS 7 phones in the near future, but won't disclose that information because of its obsession with secrecy.
A number of third-party sites contain predictions that VZW will be offering BB OS 7 devices soon. I usually don't rely on rumors, but right now, rumors are all the "information" that's available on this subject. Hopefully, the rumors are correct and (b) is what will happen. If (a) is accurate, however, VZW will lose the vast majority of its BB customers and will wonder, cluelessly, why they left.
Good Afternoon xxx:
My name is yyy, and on behalf of Verizon Wireless, I would like to thank you for your continued interest in our unsurpassed wireless products and services. I am thrilled that you will upgrading your device in very near future. Currently, Verizon Wireless does not offer Blackberry 0S 70. I am unable to provide information regarding which equipment is being considered or approximate release dates, as this may raise expectations that may not be met.
Although we do not have the handset you are looking for at this time, I invite you to view our current phone selection as a possible alternative. To view available equipment, please click on the following link, which will direct you the "Products" page of our website:
www.verizonwireless.com/products
You may also receive free e-mail updates as to when new products and services are available. To receive your free e-mail update, please click on the following link to view the "E-mail Updates" page of our website:
Be the First to Know
Please note that there are several wireless phones being tested for functionality and reliability with our network. Verizon Wireless will not offer a product or service unless it meets the high standards our customers have come to expect. Verizon Wireless is constantly improving the services, features, and wireless phones we offer to our customers for their communication needs.
xxx, It has been a pleasure answering your inquiry today with regards to our unsurpassed wireless products and services. I am confident that you will be the first to know as soon as any new Blackberry devices are launched. Thank you for being a valued customer of Verizon Wireless. We greatly appreciate your business and your commitment to the nation’s largest and most reliable wireless network. We look forward to providing you with unsurpassed wireless products and services for many years to come.
Sincerely,
yyy,
Verizon Wireless, Customer Service
Internet Response Team

Windows 7 shows BlackBerry Bold 9930 USB to E & F at same time

How can I fix new problem where Windows 7 computer shows BlackBerry Bold 9930 USB to E: & F: at same time?
This issue manifested after I switched the USB port that I used to back up my BlackBerry using BlackBerry Desktop Software; E: shows all (or most) of my BlackBerry's contents, while F: shows nearly empty (attempts to cut/paste from F: to E: didn't resolve anything).
Thank you!!!
Ted Bratton

Hi,
It seems like XP mode system problem, please check its Event Viewer
if it identify this problem.
Please also try to reinstall Virtual PC for test.
Roger Lu
TechNet Community Support

Does your iphone 5 white leak light?

Ok so I was reading some posts that says that the iPhone 5 white leaks light on the right had side by the power button so I went to a dark room to see if mine did this to and low and behold it does, I'm so very disappointed and ****** off, I'm afraid to even go get the swapped out because the swapped phone could have the same issue.

Wow I can't believe they didn't help u, I'm going today to take Genius Bar to hopefully get it replaced, this is a defect and they have to replace it for you, have u tried calling apple care? I did and they were going to ship me a replacement by mail but as soon as they said that they have to put a hold on my credit card for the cost of the phone I was like no thanks, they wanted to put a charge of $800 and then would put the money back into my account once they received the damaged phone so I said I didn't feel comfortable and would go to the Genius Bar. How do I show the genius guy that it leaks light when u can only see it in the dark? I'm debating if I should actually get mine mailed cause at least I can't test it out in a dark room. I hope you get ur issue resolved and keep me posted on what happened:)

Blackberry Bold 9930 freezing and very slow

I am about ready to throw this phone away and I have only had it for 6 months. I have to do a battery pull at least twice a day because it just stops working. It is so slow most of the time it is driving me crazy. WTH

Updating or restoring your OS will often solve this issue. Plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Update. If you're offered a newer version of OS, I recommend installing it. If you're not offered a new one or if you don't wish to install a new one, click View Other Versions. Click the one with Currently Installed beside it and load it.
Let us know if that helps you.
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Blackberry Bold 9930- cannot make or receive calls

Please Help!
Woke up this morning and my phone icon was missing on my home screen. It wouldn't be a huge deal, but I also discovered that I cannot make or receive calls. I have had several people try to reach me and they all say it goes straight to voicemail. Even if I try to dial a number and hit send, nothing happens. I have searched all of my folders to see if it was hiding, have reset my theme, taken out the battery, blah, blah, blah. The only thing I have working for me is that both e-mail and text messages are working fine. Please, if anyone has a suggestion I'd love to hear asap.

Hello,
I want to make sure you are both able to make calls as normal. Did this occur after installing any new applications or adjusting any settings? Is the device still showing adequate signal strength? Based on the the device still receiving text messages the voice signal is still transmitting to the device. I would like to take a closer look at your account settings. Please send a Direct Message with your name and account information and I can investigate further.
Thank You
YaleK_VZW
Follow us on Twitter @VZWsupport

How to turn on keyboard light of blackberry Q5?

I've one month old blackberry Q5, the keyboard lights were working fine but sudden it turned off.
How to turn on keyboard light?
Please help !
Solved!
Go to Solution.

Turning phone off, waiting a minute or two, and turn back on seems to have fixed backlight on keyboard ... for now!

Disable blackberry bold 9900 screen

Hello everyone,
I got a blackberry bold 9900. It is a good phone but the tactil screen disturb me.
Can you explain me how I can disable the tactil function on my screen of my blackerry bold 9900. I would like use my phone with my keyboard, I have too big fingers for tactil technolgie...
Thanks guys and best regards
Solved!
Go to Solution.

The only thing that i can think of would be physically unplugging the cable, however, the device would not function properly because there would be too little load on the circuity and certain components would not function properly I would believe because i broke a BB bolds 9930 keyboard flex cable and the device got way hot and shut off until i changed the keyboard. I believe the 99xx was designed to be perfectly balanced voltage wise and no components could be unplugged because of this.
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Sync of bold 9930 w software 7.1bundle to outlook home&business 2013 and gmail account

problem with sync of gmail google and blackberry Bold 9930 with 7.1 bundle software.
Device has best file current setup not syncing device, computer and account.

Hi,
I found a similar thread and a solution:
Back up all your code / projects etc.
Close outlook.
Search for VbaProject.OTM (or whatever file is used to store your projects, there may be more than one)
It should be [Drive]:\Users\[Username]\AppData\Roaming\Microsoft\Outlook
Move this file to another location.
Open outlook.
Go into VBA and recreate your projects from your backups.
You should now be able to bring up the digital signature option without it crashing.
This seems to apply to both Outlook 2010 64 bit and Outlook 2013 64 bit.
The thread link is below:
http://answers.microsoft.com/en-us/office/forum/office_2010-customize/outlook-2010-64-bit-crashes-digital-signature/4f3eb01d-eeb1-4f80-a8ee-e8266a705c7b
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Mac Calendar, Notes, and Tasks not syncing with Blackberry Bold

I recently purchased a Macbook Pro with out of the box with OS X Mountain Lion Installed. Downloaded and installed the latest version of the Blackberry Desktop Software. Quickly realized that I am unable the sync the Mac Address Book with my BlackBerry Bold 9930 while the iCloud is enabled. Once disabled, the my Address Book syncs like it used to.
Calendars, however, are not syncing. I have tried several ways, including disableing the iCloud and creating New Calendars both "On My Mac" as well as "On iCloud" without success. The error is as follows:
"There are no writable calendars available for syncing on this computer."
I am confident that once the solution to the writable calendars is found it will automatically resolve the syncing of Tasks too. Please advise how I can solve this problem.
Secondly, I noticed that Mountain Lion comes equipped with an independent Notes App. Initially I thought this to be a really cool new feature of Mountain Lion when compared to my previous experiences with Snow Leopard. For simplicity, I initially deleted all my old notes from the BlackBerry and transfered the notes files which were backed up from my previous MacBook Pro to the BlackBerry. The tranfer occured without a hitch. A few days later, I realized that eventhough my notes were syncing without a hitch, my edits were not being saved. I.e. edits made on the Mac were not syncing forward to the BlackBerry and vice versa. So I lost some content. When trying to trouble shoot the problem I realized that the Desktop Software was programed to sync with "Apple Mail Notes" on the Mac, and not the Notes App. So bascially, the notes were syncing from the wrong source and everytime I synced them, the notes on the Blackberry were being replaced by the original notes that I had moved over from my Old Mac. How can I re-set/re-program the Desktop software to sync with the notes in the Notes app? Or, where can I access these "Apple Mail Notes" So that I can make edits and add/delete notes so that they sync accurately?
Help!
Thanks.
Mo

Doesn't look like there's a way to sync BlackBerry MemoPad memos with Apple Notes.
Apparently Apple's Notes app doesn't talk to Apple's Sync Services (older versions of Apple Mail do) - BlackBerry Desktop talks to the Apple apps using Sync Services. Sadly Notes still isn't playing nice, so BlackBerry can't sync notes.
p.s. Microsoft Outlook 2011 DOES talk to Sync Services, but it only syncs my memo headers, and no text. *curls into ball*

BlackBerry Bold on MacBook?

Hi, i am looking into purchasing a BlackBerry Bold. The problem is, I have a MacBook and from what I can see, no one can really sync them together.
Does the BlackBerry Bold not work like the iPhone? Can i just add my MobileMe account to my Bold and let the Bold receive all my contacts, calendars, and emails?
I would like to put my iTunes library on it too since the Bold is such a media-rich device. What's the best way to do that? PocketMac or MediaSync for Mac?
If everything (contacts, calendars, email) can be pushed to the phone through the MobileMe cloud, is there really any point in syncing? Won't it do all that wirelessly through the cloud? BlackBerry ==> Mac and Mac ==> BlackBerry?
Thanks in advance.

Check the below -
If you're a Mac® user, it's easy for you to take full advantage of a BlackBerry® smartphone1,2.
PocketMac® for BlackBerry lets you load new applications onto your
BlackBerry smartphone, as well as synchronize your email, contacts,
calendar, tasks and notes with popular Mac applications, including:
Mail.app Email
Entourage® Email, Contacts, Calendar, Tasks and Notes
Address Book Contacts
iCal® Calendar and Tasks
Now Contact®/Now Up-To-Date® Contacts, Calendars & Tasks
Meeting Maker Contacts, Calendar, and Tasks
Lotus Notes Contacts, Calendar, and Tasks
Safari Bookmarks (One-Way sync)
Step 1: Download PocketMac for BlackBerry
PocketMac for BlackBerry supports MacOS 10.4 or higher (including
Intel Duo Technology). It’s available to BlackBerry smartphone owners
as a free download. So you can stay on top of it all, wherever you go.
Download PocketMac for BlackBerry
Step 2: Download Updated Drivers for PocketMac
This is an update to the USB driver in PocketMac 4.1. It corrects
connectivity issues with BlackBerry smartphones, including the
BlackBerry Bold and BlackBerry Storm. It also corrects connectivity
issues for Apple MacBook computers released in October 2008, and Apple
PowerPC-based computers running MacOS 10.4. The driver update must be
installed only after PocketMac 4.1 is installed.
Download updated drivers for PocketMac for BlackBerry
ref: http://na.blackberry.com/eng/services/desktop/mac.jsp
tanzim
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Keyboard light doesnt come on

does anyone know why my keyboard light doesnt come on now even if the press the dimmer keys?
some sort of cable loose within the comp or something? i didnt set some sort of setting?

Hi,
i had the same problem one month ago
Because of the day light or your desk light is too near to your camera sensor if you close the camera with your hand and try to change the keyboard light it would work!

How can I unblock apps on my blackberry bold?

I bought a used blackberry bold 9930 on ebay. I have network and email, but all apps are blocked. If i try to open blackberry app world, facebook, twitter, etc. i get a message that says the app is blocked. I cannot download any new apps cause they all have to go through blackberry app world which is also blocked. how can i unblock these apps? Any help here would be greatly appreciated!

jds31 wrote:
Thanks for the reply, but that's not it either. Device says Parental Controls are not compatiable w/ devices that use blackberry enterprise severs. Guess that's 1 reason, but I'm still not sure how to fix this.
So you are on enterprise? Then Contact your IT administrator.
When you got this phone, did you perform a Securiy Wipe? How to delete all data and applications from the BlackBerry smartphone using the Security Wipe optio...
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

SIM card switch for Bold 9930

Help! I have a Blackberry Bold 9930 and I would like to switch to a used phone I purchased, a Samsung Droid Charge! Will my SIM card be compatible? I attempted to activate the phone online and Verizon gave me an error when I entered the SIM card number that was in my Bold. Any suggestions?

Hi VolleyIL!
You will need a 4G SIM card to activate your Samsung Droid Charge device as indicated by ttipgem (thanks!). You can pick one up (free) at any Verizon Wireless store http://bit.ly/3SdsA or we can send you one if you call *611 on your phone.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

Does your Blackberry Bold 9930 keyboard light up?

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