Does your Verizon Backup Assistant work

Question

4/5/2012
ALL,
My Verizon "Backup Assistant Plus" will NOT sync my contacts.  Anyone else having this problem?
I can sync with Google okay and, of course, with Data Pilot 7 but not Backup Assistant so it's not big deal.
In fact today my wife just bought a new Charge phone and it immediately sync'ed okay.  BTW, we like to have the same phones for trouble shooting.
4/7/2012
I thought I would add this.  I talked to some folks at a Verizon store and they said that some Charge phones just will NOT sync using Backup Assistant.  As I already said, I really like Data Pilot 7 better anyhow.
JerryF

Answer 1

Monday - 4/9/2012
I might have discovered why one of our two Charge phones can use Verizon's BackUp Assistant (BU-Asst) and the other Charge phone cannot use it.
When I looked at the contact list in my wife's new Charge phone to the right of each individual contact there is a RED colored symbol signifying VERIZON.  This phone is able to backup/sync the contacts using Verizon's BU-Asst but this phone CANNOT backup/sync to her GOOGLE account.
Furthermore, when I looked at the contact list in my older Charge phone to the right of each contact there is a BLACK colored symbol signifying GOOGLE.  This phone CANNOT backup/sync the contacts to Verizon's BU-Asst but it can backup/sync the contacts to my GOOGLE account.
Maybe if I could get both the Verizon RED symbol and the Google BLACK symbol to the right of each of our contacts we could backup/sync to both Verizon and Google.  Does anyone know how to do this???
Take a look at your contact list.  Is your backup/sync ability limited so you can only backup/sync to either Verizon (the RED symbol) or Google (the black symbol).
In reality we may have sealed our own fate when we originally chose where to save the contacts.  Think back, do you remember when you had to make a choice between Verizon (red), SIM Card (who knows the color), or Google (Black).  See atached photo.  To bad we cannot have both or all three.  It makes me wonder if someone had chosen SIM CARD instead of the Verizon (RED or Google BLACK) symbol.  That person may not have been able to backup/sync to either Verizon or Goggle.
JerryF