Doesn't dowload messages

Suddenly Thunderbird has stopped downloading messages. It seems to be looking either for servers or messages but never completes the task. The little circle just keeps going around. However, I can access my mail using Outlook and other programs.

I'm also having the same issue and I do use Cox and I have access to mail with iphone as well. iphone works without issue but accessing mail in iMac is getting stuck and does not get to the Inbox. To solve the problem I am clicking on the small "gear" (?) at the bottom of the MAILBOXES just below the Mail Activity window and opening to the "Get Account Info" tab and opening up "Messages on Server". When my incoming mail gets "stuck" I have been deleting the old emails starting with the largest ones. After enough clicks my mail flows into the Inbox. It is not convenient but at least it seems to "unstick" things. Any suggestions are appreciated?

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