Doesn't recognize the flash player

i installed flash player long time ago, and it worked
perfect. But recently whenever i try to run a flash based
aplication says: "this application needs flash, flash is not
installed". I didn't paid much attention, because i was using
firefox plugin, but now i need it. I tried everything in the
trouble shooting, i dont know if its relevant but i can delete or
modify this registry keys
HKEY_CLASSES_ROOT\Flash.VideoFile
HKEY_CLASSES_ROOT\FlashFactory.FlashFactory
HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1
i have tried everything. when i try to erase it in the
command console says access denied.
i dont know what to do. Please help me and sorry for my bad
english.

There are two different versions of Flash, the '''''ActiveX''''' version for IE and the '''Plugin''' version used by most other browsers.
1.Download the Flash Plugin version setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm]

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From: Bill Boggs
Sent: 01/04/2014 1:13 PM
To: [email protected]
Subject: Re: Flash player doesn't load on PBS sites
Hey Mike,
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