Doesn't work. i just bought it thou

I just bought a zen neeon 2. When i try to transfer some mp3s, i get the parameter error or the player simply freezes, also freezing the computer. I could update the firmware after countless attempts. In general it behaves extremely awkward. Is there a well-known cause that i can repair or should i simply return it to the store?

Click on the Store tab at the top of this window
Click on the Account "gear" icon
Click Return Items
If you need more help, call 1-800-MY-APPLE

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On your Mac, for duplicates, switching Contacts off then back on in System Preferences > iCloud may prevent duplicates.
On the iPhone / iPad tap Settings > iCloud. Make sure Contacts and Calendars are swtiched on.
Try restarting your Mac and your iOS devices when items won't sync as they should.
To restart an iOS device: Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.

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Hello, cherilyn.
Thank you for visiting Apple Support Communities.
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These are user-to-user forums, you are not talking to Apple here.
Do you mean that you can't download it or that you've downloaded them but the tracks don't play ?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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Hi
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first of all
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(Mod note: Edited post for guideline compliance. Thanks!)
Message Edited by JOHNDOE_06 on 01-14-2010 08:44 AM

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Doesn't work. i just bought it thou

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