Dolby Profile has stopped working

I recently did a bunch of driver updates, and when it was done, I noticed a considerable improvment in sound. Come to find out, now I had this lovely Dolby Profile thing. However, when I opened it to play around, it crashed and wouldn't come up again. Among some suggestions I found included un and reinstalling it...which I sadly did without having figured out where to re install it from. Yeah. Dumb on my part. I *did* find what could be it, but it says I need PCEE to install, which I can't find (and also want to know what it is).
Anyone know why Dolby isn't working and how I can fix it or get something that *does* work?

>> I thought that reinstalling Realtek would implicitly install Dolby but apparently not. How do I fix this problem?
Realtek driver is for the physical audio device. Dolby is "magic" software on top of all that.
C:\SWTOOLS\DRIVERS\AUDIO\PCEE4
DolbyAdvancedAudio.msi
DolbyHomeTheater.msi

Similar Messages

Firefox 4 Crashes while toggling between multiple open profiles (Firefox has stopped working)

So this problem just started occurring since I upgraded from firefox 3.6.5 to firefox4.
Sometimes I need to have two separate firefox profiles open at the same time. This is accomplished by making a second shortcut to your firefox.exe with the switches -P NewProfileName -no-remote (e.g. "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -P new -no-remote).
With firefox4 the second profile opens fine, but as soon as I select first profile it crashes with the windows error message "Firefox has stopped working." It doesn't send any crash reports to Mozilla, so unfortunately I can't give you any crash IDs (I checked about:crashes and there's no entries for the pertinent dates).
I'm currently using windows vista.
Any help would be very much appreciated.
Thank you in advance!

It was fixed! You'll need to either wait for Firefox 4.0.1, or if it is really bugging you, get a pre-release (nightly) version today:
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-2.0/
Anything 02 April 2011 or later should work in the above directory.
Here was the bug report that led to the fix of the problem, if interested:
https://bugzilla.mozilla.org/show_bug.cgi?id=639885
Crash occurred on Hulu Pogo and Blip (and other sites), but applying the pre-release April 2nd update fixes it.
Good luck!

Windows Connection Manager Profile Installer Has Stopped Working

Hi all, I thank all who can help me with this problem beforehand and will do so after.
I am an IT technician at a university in South Africa. I am trying to install a custom made VPN program that works perfectly on every other machine but not this one laptop.
It is a Lenovo G580 laptop running Windows 7. Every time I try to install the VPN i get the error message that Microsoft Connection Manager Profile Installer has stopped working.
I have made sure all the updates are installed.
I have done disk check.
I have done System File Check.
I have done Windows Repair.
I have coppied the cmstp.exe and ole32.dll files from one windows to the problem computer.
I have taken permission of both the above mentioned files.
I have done anti-virus scans and anti-malware scans.
I have tested that other applications(not VPN's) install correctly.
I have tested that the VPN installed correctly on other computers and pulled a new one to make sure the application was not corrupted.
Error details:
Description:
Stopped working
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   cmstp.exe
Application Version:   7.2.7601.17514
Application Timestamp:   4ce7a860
Fault Module Name:   ole32.dll
Fault Module Version:   6.1.7601.17514
Fault Module Timestamp:   4ce7c92c
Exception Code:   c0000005
Exception Offset:   00000000000284fb
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1078

Hi,
Generally speaking, this error can be caused by one or several of the below factors:
a. The dll file is deleted accidentally from your system
b. The dll file is damaged due to virus or spyware infection
c. improper software removal
d. The dll file was overwritten by an incompatible version.
e. Outdated hardware drivers
f. Too many invalid/obsolete registry entries.
g. Related registry entries is corrupted.
I would like to suggest you try the following steps to check the results:
a. Do a system restore to undo recent system changes. If the error is just caused by the file getting corrupted or damaged, performing a system restore would help you to get a fresh copy back and also fix the related error well at the same time.
b. Update the drivers for hardware devices and install any available Windows updates.
c. Test in a new user account. If it works, please refer to Fix a corrupted user profile.
Fix a corrupted user profile:
http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile
If the individual troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

Mozalloc.dll A firefox plug in container has stopped working. I can't get firefox to work for more than 2 mins. before crashing. How do I make this stop?

AdapterDeviceID: 0x9712
AdapterDriverVersion: 8.861.1.2000
AdapterSubsysID: 164c103c
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1
AvailablePageFile: 13967405056
AvailablePhysicalMemory: 6222434304
AvailableVirtualMemory: 3783245824
BIOS_Manufacturer: Hewlett-Packard
BlockedDllList:
BreakpadReserveAddress: 46661632
BreakpadReserveSize: 41943040
BuildID: 20141113143407
CrashTime: 1417153956
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1416895140
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 164c103c, AdapterDriverVersion: 8.861.1.2000
D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 175
StartupTime: 1417153798
SystemMemoryUsePercentage: 25
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 16630353920
TotalPhysicalMemory: 8316153856
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=mozalloc.dll&step=aaq-question
Vendor: Mozilla
Version: 33.1.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
AND:
A plugin container for firefox has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 33.1.1.5430
Application Timestamp: 54656826
Fault Module Name: mozalloc.dll
Fault Module Version: 33.1.1.5430
Fault Module Timestamp: 54654321
Exception Code: 80000003
Exception Offset: 00001425
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

Try creating a new Profile by following the steps from [[Managing Profiles]] [[Troubleshooting extensions and themes]] and also [[The Adobe Flash plugin has crashed]]

'Itunes has stopped working' keeps popping up whenever connected to itunes store

So whenever I try to connect to the iTunes store, or if ITunes is trying to automatically update from the store, 'iTunes has stopped working' pops up. Tried EVERYTHING suggested in the community forums, from adding/moving dll files, reloading iTunes, safe mode start, disabling video drivers, moving iTunes profiles, etc. etc. I even went into the Preferences>Store and unchecked everything to do with updates from the Store. I still can't stop iTunes from crashing. Only thing that works is to disconnect from the internet. I can then open up iTunes, however do not have access to the store, so I can play my songs, but can't buy new ones ,or update my songs with any that I purchased on my iphone. I have been dealing with this for about 3 weeks now. My daughter has iTunes set up on another account on the same PC and it also crashes. Using iTunes 11.4, Windows 7 x64. Using Kaspersky - iTunes is 'allowed'. Have had Kaspersky for 3 years now. My son has a mac air, no issues. I have wasted far too much time on this issue. Any help would be appreciated. Is there anyone that actually works at Apple that can answer these questions? They put out all of this software and have no complaints about taking our money when we purchase songs, but we have no way of directly contacting any of them for assistance to issues, unless we have purchased an Apple item in the past year. Nice to have the community, but at some point an apple expert should get involved!

Waht is error type?. What platform is it?

Office 2013: Windows host process (Rundll32) has stopped working

Hi,
I have problems with adding additional e-mail address to my Outlook. When I open the Mail Control Panel Item, go to my Exchange Profile and add a new e-mail address I get a popup indicating that the Windows host process (Rundll32) has stopped working.
The only way of adding extra e-mail addresses is to remove my entire Outlook Profile. In the initial wizard I can add all Exchange mailboxes that I need (I have 3). After I've configured my Outlook profile I always receive the Rundll32 error. When I try
to create a second Outlook profile I still get the same error.
I've tried the following:
- Repair OST file
- Repair Office -> Control Panel and Online Repair
- Reinstall Office
- Reinstall my entire PC
It doesn't matter which e-mail address I add in the initial Outlook configuration wizard. I always receive the error when I try to add a new mailbox, even when I add a mailbox that does not exist (e.g. [email protected]).
Even after reinstalling my PC I still get the same error. I'm using Windows 8.1 (x64) and Office 2013 (32-bit) on a Lenovo W540. None of my colleagues have this issue. It's a domain joined PC and we are not using Roaming Profiles.
For troubleshooting I also created a local account on my laptop but I get the same issues with this account.

Hi,
I'm also using Office 2013 32-bit and Windows 8.1 64-bit on my computer but doesn't get this issue. As you mentioned you reinstalled your PC, the first thing I suggest is to make sure your Windows and Office have been up to date.
The second thing is to make sure you are using the system with an administrator account, this ensures you the enough permission.
There is a possibility that some 3rd-party programs are interfering with "Mail", we can try to perform a clean boot to determine whether background programs are interfering with this:
1.Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click
Search.
2.Type msconfig in the search box, and then tap or click
msconfig.
3.On the Services tab of the System Configuration
dialog box, tap or click to select the Hide all Microsoft services
check box, and then tap or click Disable all.
4.On the Startup tab of the System Configuration
dialog box, tap or click Open Task Manager.
5.On the Startup tab in Task Manager, for each startup item, select the item and then click
Disable.
6.Close Task Manager.
7.On the Startup tab of the System Configuration
dialog box, tap or click OK, and then restart the computer.
If in clean boot the issue doesn't exist, the issue was probably caused by the 3rd-party programs. For further information to troubleshoot, you can refer to this kb below:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

I found a solution for my "iTunes has stopped working" problem

iTunes was opening ok but would only play music; if I tried doing anything else like importing music or even navigating around it would crash with a "itunes has stopped working" message and shut down.
I uninstalled and reinstalled iTunes twice with no luck. I searched for hours for a solution and finally figured it out.
What the problem was is a corrupt user profile. I determined this by creating a new user account on my computer, opening itunes under this new account, and doing the things that would make it crash under my original account.
Since it worked fine under my new account, I had to then transfer all of my user profile info from my previous account to my new one. Which is kind of a pain in the butt but not too bad.
There are instructions for doing this on the Microsoft site. One thing to make sure if that you setup the new account as an admin (the way I did it, per the instructions, was to setup a third account that transferred the files from the original to the new account) and to share all files under the user profile with "Everyone" so that they can be copied and transferred. I did have trouble trying to copy all of the files at once and paste. It didn't work. So I ended up copying individual folders and pasting them into the new account. You only need to do this with the folders that contain your individual data, e.g. My Music, My Pictures, etc. The way I figured out which folders and files to transfer was trying to open them under the new account. If they wouldn't open, they didn't need to be transferred. Anyway, rely on Microsoft instructions for this, I'm not a computer wiz myself.
Hope this helps someone because it took me a couple of days to figure it out!

Adobe CS4 products were never meant to be transferred. It breaks the licensing and you get this error.
There is a License Recovery tool for the Mac, download that from:
Error "Licensing has stopped working" | Mac OS
For OSX 10.7 and above you can try fixing it using the Python Script and Terminal app. If you succeed, this will save you from Plan B, reinstalling Photoshop and illustrator plus all the updates.
So basically
Open Terminal
Type sudo and leave a space
Then download and unpack the LicenseRecovery111 dmg.
Inside you will find the License Recovery folder and inside that you will see "LicenseRecover.py
Drag LicenseRecover.py into the Terminal Window and press "enter" You should see this:
Enter your admin password. Ignore the fact that the cursor does not move and press Enter again.
Follow the instructions, and when done, you can quit the Terminal.
It should then be repaired. Try starting your programs.

Thunderbird has stopped working

Hello,
Starting on 04/08/2014 the Thunderbird has stopped working in any way in my PC. I am running Windows 8.1 Pro x64. Before that day everything was ok and Thunderbird was working. I asked some friends using Windows 8 and they have the same problem. Thunderbird won't load the email accounts and won't send and receive any email. It won't even let us add a new email account. The message received when trying to add a new account is the following "Sorry - we're unable to communicate with our sign-up server. Please check your connection.". Also if we will try to move forward and add a new email account anyway the answer will be that Thunderbird can't connect to any server. We have uninstalled Thunderbird and install it again several times in the past days with no success. I was looking t delete the Thunderbird folder in Program files but I can't find it. The uninstall and install again procedure including deleting folder was a solution few years ago but it seams that now is not working anymore.
In the past 2 weeks Thunderbird started working only for few hours and we have the same problem again. I was asking around 10 people working with Thunderbird and they have the same problem at the moment and they had the same problem in the past month.
Of course I turned off windows firewall and test if Thunderbird will work but it was not a solution. I am running windows 8.1 Pro x64. Thunderbird is not on the list of the allowed or not allowed software through firewall and I can't find any option to add the Thunderbird to the list in order to try to solve the problem.
I am running BitDefender antivirus and I turned off the BitDefender firewall and the same thing happens. I also turned off the whole antivirus functions after and the same thing. I turned of bot windows firewall and BitDefender firewall or turned off the whole BitDefender and the same thing happens. I checked the BitDefender firewall and the Thunderbird has full access.
Also I have checked the Windows updates. I usually not allow updates in my PC. I remember that I choose not to install Microsoft updates ever. I checked the status and it is set up not to install Microsoft updates. I also checked the "update history" and is empty an the status is "you have not tried to install any updates on your computer".
I started windows 8.1 Pro x64 in Safe mode with networking and started Thunderbird while windows was in safe mode and it has the same problem.
I am trying to add Gmail and AOL accounts in Thunderbird. The emails are all set correctly and working well in browser or other email client.
Today (04/21/2014) Thunderbird has the same problem.
Any help will be much appreciated.
Regards

Here you also have the copy of the Troubleshooting Information if necessary.
Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140316131045
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Extensions
bdToolbar, 7.0, false, [email protected]
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.4.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 8057ef62-d03a-4da8-a08b-58764ba65fd
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1397398207
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) Iris(TM) Graphics 5100
Vendor ID: 0x8086
Device ID: 0x0a2e
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3345
Driver Date: 10-31-2013
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.16384)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC

Firefox used to work on my windows 8 machine, now it does not, even starting in safe mode and after un/reinstalling. message "firefox has stopped working".

Firefox used to work fine, then a few days ago it just stopped. When I try to start it, it comes up with a message that "firefox has stopped working". That message comes up over the box that asks if I want to start in safe mode or reset firefox. when i try to close or cancel that message so I can try starting in safe mode, both sets of messages go away.
if I try to start in safe mode using the shift key, the same thing occurs. The same thing occurred after I uninstalled and reinstalled.

Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

Hi All,
I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
Hopefully someone out there has the answer?
Thanks!
Luke

First, see Replace Your Preferences and do it for the original account.
If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

Adobe Premiere Pro CC 2014 has stopped working

Today I've encounter an issue with Adobe Premiere Pro CC 2014 where it will crash on launch, with the error statement, Adobe Premiere Pro CC 2014.0 has stopped working. I've tried uninstalling, reinstalling, rebooting, uninstalling and reinstalling graphics drivers, with no avail. I was even connected to a tech support member who was helping me when the program crashed and now I can't reconnect with that member. I'm at a loss of what to do but any help would be greatly appreciated
My Computer specs are:
AMD FX-8350 Eight-Core Processor 4.00Ghz
8.00 GB Ram
Nvidia GeForce GTX 570 -driver GeForce 340.52 (7/29/2014)
Windows 7 64-bit.

A variety of issues can cause PPRO to crash on launch. Here are some of them:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
having Nvidia CUDA drivers installed on a system with an AMD card
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
folders that Premiere writes to being set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.

"Adobe Flash CS5 has stopped working" error anytime i do anything - HELP PLZ!

Hi there,
I have used Macromedia Flash MX for many, many moons. Finally, when I got Windows 7, I was VERY excited to get updated on MX and move to Adobe Flash Professional CS5. However, i have never once been able to use this program, as it crashes pretty much every time i try to do anything. However, since my upgrade, i've noticed a lot more crashing in MX as well (i still have it installed on my old HD and have been using it to build videos rather than CS5 since it crashes less frequently). Now, i'm at my wit's end. I get the above error message when i do pretty much anything, but most recently it's EVERY time i try to select all unused files from the library. The error message i get in MX is "Flash 6.0 r25 has stopped working," but it's the same exact problem in the problem signature as CS5's:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    Flash.exe
Fault Module Version:    11.0.0.485
Fault Module Timestamp:    4badda9d
Exception Code:    c0000005
Exception Offset:    005c0478
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
If i try to select "Check online for a solution," in MX it just kills out of the program, but in CS5 it gives me a second error before killing out:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    ntdll.dll
Fault Module Version:    6.1.7601.18247
Fault Module Timestamp:    521ea8e7
Exception Code:    c0150010
Exception Offset:    0008482b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    2865
Additional Information 2:    2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3:    2116
Additional Information 4:    2116da8c99f9527466231198673244ae
PLEASE tell me there's a way to fix this. I've tried everything I can think of and have to get this video done in the next few days!!!! I would love to be able to start using CS5 and ditch the ancient MX on my slaved drive, but I can't get CS5 to work!
Thanks.

3. (Windows) Disable Compatibility Mode.
   For information on compatibility mode, see Using Windows 7 or Vista compatibility mode.
Windows Compatibility Mode can cause errors to occur with Adobe Creative Suite products. To disable it, do the following:
Navigate to C:\Program Files\Adobe\[application name].
Right-click the product application file and choose Properties.
In the Compatibility tab, deselect all options under Compatibility Mode, Settings, and Privilege Level.
Click OK, and relaunch the Adobe Creative Suite 5 product.
4. Disable startup items and services.
   Applications running in the background can prevent Creative Suite 5, CS5.5, and CS6 products from launching. For instructions on temporarily disabling these items, see the following documents:
Disable startup items and Services (Windows XP)
Restart Windows in a modified mode (Windows 7 and Windows Vista)
Start the system in Safe Boot mode (Mac OS)
5. Log in using a new local administrative user account.
   A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch. To create a local administrator account, see the following:
Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
Mac OS: Creating and modifying user accounts on the Apple support website. This video demonstrates the procedure to create a Standard user account. To create an Administrator account, select Administrator in the New Accounts menu.
6. Delete all Adobefnt*.lst files
Search for and delete all copies of the AdobeFnt*.lst file that you find on the hard disk:
(Mac OS) In the Finder, choose File > Find (Command + F).
(Windows XP) In Explorer, click the Search button (Ctrl+F).
(Windows Vista/7) In Explorer, use the search box in the upper right (Ctrl+F).
Type Adobefnt*.lst and then click the Search icon. If you have more than one hard drive, only search the system (OS) drive.
(Windows XP Search Assistant) Choose All Files and Folders. Under More advanced options select Search System Folders, Search hidden files and folders, and Search subfolders.
Click within the search results. Choose Edit > Select All, and then drag the selected files to the Trash (Mac OS) or Recycle Bin (Windows).
(Mac OS) Choose Finder > Empty Trash.
Restart the application.
If an Adobefnt*.lst file becomes damaged, it can cause the application to crash, freeze, or quit when you try to start it. Adobefnt.lst files (for example, Adobefnt10.list for InDesign) are font cache files that Adobe applications use to quickly gather and store information about available fonts. If you delete or rename an Adobefnt.lst file, the application re-creates it the next time you start the application.
7. Troubleshoot font issues.
Remove or disable nonessential fonts and then restart your Creative Suite application. See:
Reduce the number of active fonts (Windows XP)
Reduce the number of active fonts (Windows 7 and Windows Vista)
Troubleshoot fonts (Mac OS)
8. (Windows) Update your video card driver.
Download the latest driver from your video card manufacturer's website or contact the manufacturer for an updated driver.
9. Search the knowledgebase for errors.
Search the Adobe knowledgebase for any errors that appear:
Go to the Adobe Support website and choose your product from the Select Product Support Center menu.
Type the error into the search field and click Search.
Note: Omit file paths and registry keys from the search string.
10. Run the Adobe Support Advisor.
The Adobe Support Advisor is an AIR app that helps identify and resolve installation issues. It can also assist with errors that occur when AMT is running. For more information, see Using the Adobe Support Advisor (kb405816) and Troubleshoot launch errors using Creative Suite launch logs (cpsid_83478).
11. Perform system troubleshooting steps
Follow the steps in Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS (cpsid_82414).

Flash Player 11.5 r502 has stopped working

When Firefox 17.01 loads any web page with flash content, or I attempt to view flash video, I get the message
Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows (Vista SP2 Bld6002) offers to close the program, and is sometimes successful, but frequently Firefox just hangs up as it tries to open video after video and fails. This was true for both FP 11.5.502.110 and 11.5.502.135. As a temporary measure I installed the "Disable Flash" extension from the Firefox add-on gallery. Very helpful in buying time while I tried to find a solution. So nice, in fact, that I'm keeping it.
I uninstalled FP (11.5.502.135.) and down-graded to 11.2.202.235, which has solved the problem in the same way the same downgrade solved a similar issue with FP11.3 last spring. As another user has commented, "this is not an ideal situation." OTOH, I've been running 11.2.202.235 on my desktop since the June downgrade without any problem, so I may just keep FP11.2 on the laptop, too.
I gather that Adobe has not fixed the issue yet, since I see FP11.5.502.135 still being offered as the current version. Here is the laptop's MSinfo summary. I can email a full msinfo if it will help you find the problem.
Firefox 17.01
Flash Player 11.5.502.110 and 11.5.502.135
Error Message:
Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
8.0
12/31/12 21:04:54
OS Name
Microsoft® Windows Vista™ Home Premium
Version
6.0.6002 Service Pack 2 Build 6002
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
XXXXXXXXXXX
System Manufacturer
Dell Inc.
System Model
Inspiron 1721
System Type
X86-based PC
Processor
AMD Turion(tm) 64 X2 Mobile Technology TL-58, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date
Dell Inc. A05, 11/5/2007
SMBIOS Version
2.4
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume3
Locale
United States
Hardware Abstraction Layer
Version = "6.0.6002.18005"
User Name
XXXXXXXXXXXXXXXXXXXXXX
Time Zone
Pacific Standard Time
Installed Physical Memory (RAM)
2.00 GB
Total Physical Memory
1.87 GB
Available Physical Memory
585 MB
Total Virtual Memory
3.99 GB
Available Virtual Memory
2.43 GB
Page File Space
2.17 GB
Page File
C:\pagefile.sys

Nope, no reply, but I really don’t expect much over the holiday.
I was poking around in Event Viewer in my Vista laptop and found that FP11.5.502.110 was faulting (eventID1000), crashed (evetnID1001), Firefox hung (event ID1001), then “firefox.exe version 17.0.1.4715 stopped interacting with Windows and was closed” (eventid 1002). These quartets continued anytime I tried a Flashy page or tried to run a Flash video. There were also lots of Firefox crash reports during that time, naming FP11.5.502.110.
Those symptom disappeared with FP11.5.502.135, replaced by those never-ending monologue boxes telling me that “Flash Player has stopped working” every time Firefox tried to load Flash content. Firefox, however, did not lock up –it was just inaccessible while I tried to catch up with those annoying monologues. The Event Viewer showed duets of “FlashPlayerPlugin_11_5_502_135.exe, version 11.5.502.135, time stamp 0x50b849af, faulting module GIDHook.dll, version 3.0.0.168” (eventID1000), followed by an APPCRASH (eventid 1001). Firefox also had a lot of crash reports naming FP11.5.502.135, but Firefox itself never crashed.
All that ended when I downgraded to 11.2.202.235, which I happened to have lying around. Works fine, although Firefox addons warns me that I lack necessary protection against whatever because I'm running a downgrade. Tradeoffs. Guess I'll have to trust Norton.
I’m not going to experiment with my desktop, but I found that my Toshiba netbook (Windows 7 Starter SP1, current updates, Flash Player 11.5.502.110) is very slow loading pages with flash content, slow to respond to the “play” button, but no crashes relating to FF or FP in either Event Viewer or Firefox crash reports.
Upgrading netbook to FP11.5.502.135. Pages with flash content load faster, as do flash videos. Much better, No crashes, no monolgue boxes, no complaints. Maybe that's what 135 was for. Too bad it didn't fix the Flash Player crashes.
I found the post from Overall_Genossenschaft (http://forums.adobe.com/thread/1109389?tstart=0 post20) interesting. The netbook fits the profile of Overall’s Work Station1 which has no issues with 110 and 135. Neither does my netbook. (Except I can’t find “Flashutil_11_5_502_110_ActiveX.dll”. I should have looked before the upgrade.)
Somebody earlier siggested that Adobe's array ofg test machines is too vanilla. Overall's findings suggest that may be true.I stand ready to send in any report they want. All they need to do is ask.
I hope Adobe finds the problem soon. Good luck in your own search, sarahg.
Message was edited by: BajadaAkchin

Flash 11.7.700.169: "Adobe Flash Player 11.7 r700 has stopped working"

Okay, I posted this already, and have had no one help me. I posted this 2 days ago!!! Original post: http://forums.adobe.com/message/5314268#5314268
Please. If I'm missing something, let me know. If there's help, where is it?
Where's Adobe's prompt help?
If it helps, here's the oringal message I posted:
I have encountered this problem many times now. Way to many to be anywhere near happy about. I can understand having an issue with it and looking up stuff on my smart phone instead. But this program is also affecting my online game World of Warcraft. I'm not happy.
Anytime I open any program that uses the flashplayer, I get the pop up window of "Adobe Flash Player 11.7 r700 has stopped working", and then it force closes.
I have repeatedly removed it, re-installed, you name it. It's not working.
Here's my information:
Browser:     Mozilla Firefox (20.0.1)
Player:       Adobe Flash Player 11 (11.7.700.169)
System:       Windows 7, Vista Home Edition with Service Pack 1
Computer: eMachine T525, AMD Athlon BE-2350 Processor, NVIDIA GeForce 3100, 320 GB hard drive
I have read other people having this issue, and reviewed the information given. 1 Adobe reply to the same issue as mine to a different person was:
1. Chris Campbell,
May 7, 2013 6:52 PM    in reply to miamiman55
Report
To help troubleshoot we'll need the following system information:
Browser
Exact Flash   Player version
Steps to reproduce the problem
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Mac
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5   video
Non-HTML5 video
I did the test at the bottom of this person's reply to test if I was having an issue with the HTML5 or not. Both the 'HTML5 video' and 'Non-HTML5 video' ran perfectly fine for me.
Please help! I'm losing my mind with this program! I've been having to deal with this for months now, and am getting really annoyed, and frustrated, especially since my calm down and chilling time after work, kids, and family is my playing WoW, and I can't even do that!

Ok, lets start. The first option you gave me. Didn't work. I went into safe mode like it said (RealPlayer is not on this computer). The problem still presisted. I then made a new profile, and still the same responces. Tried default one more, no avail.
I then prceeded to the step for the mms.cfg file. Unfortunately, I cannot access that file. It's not readable on the computer. (Such problems with every turn I take )
So, I then proceeded to the second option of the hardware acceleration. Talk about falling flat on my face. It wouldn't even pull up my type of flash for me to even access the settings. It gave me the little sad face stating "Adobe Flash has crashed".
I have provided screen shots of what I get when I get the Adobe crashes.
This is the first popup window I get whenever I start to have issues with Flash.
This is showing what I got for the type of flash. except, first time it showed, there was the sad "Flash Crashed" face image. Notice the notification in the right bottom on the screen. That pops up everytime Flash forces close.
This is the sad "Flash crashed" face I am talking about. And yes, I submit reports everytime I get the chance to.
I don't know if this would help. But this popup happens occasionally with the Flash popup.
Just an FYI; that first Flask Popup even occured everytime I went to attach an image. Hopefully this will help figure out what's going on. Please let me know if you need more info.

Outlook 2013 - MS Outlook has stopped working... (sending Email)

Hi everyone, this one is extremely frustrating and hoping you can help.
My colleague has Outlook 2013 running on Win7 Pro. There are two different mail account, both Exchange server.
Everything works fine except Sending mail. Every time we attempt to send an Email Outlook crashes with the following error:
"Microsoft Outlook has stopped working... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I say every time, but it has occasionally sent Email. Never more than once after starting up Outlook and most often, never.
The accounts work for using OWM. The accounts work fine configured identically on a different PC.
Tried Safe Mode. No help
Uninstalled all AV software. No help
Ran Office Repair (both Quick and Full). No help
Short of completely uninstalling Office, re-installing and recreating the profile from scratch (which I would like to avoid) I'm not sure what else to try!
Any suggestions would be most appreciated.

Hi,
In case there's a corruption in your Outlook Data File, please try to repair the data file(.pst or .ost) and check the result:
http://support.microsoft.com/kb/272227
If you have setup two different Exchange Accounts in one Profile, please try to remove one from the profile, create a new profile to setup the account.
http://support.microsoft.com/kb/829918/en-us
Check if the issue persists with two different Profiles.
Regards.
Melon Chen
TechNet Community Support

Dolby Profile has stopped working

Similar Messages

Maybe you are looking for