Domain computers can't runt RD Web applications when connected from outside company – Windows server 2012 R2

Hi Everyone,
I have a question related to RDweb service.
I have successfully installed RD web role on windows server 2012 R2.
All went ok. I also installed a valid third party certificate.
I can connect from outside to the server and run applications using any devices: Ipad’s, mobiles and laptops.
The problem is that: Any Computer/Laptop that is joined on the domain can connect to RDWEB from outside the company BUT CAN'T RUN ANY APPLICATIONS. The RD session is taking long time it failes.
Note that from inside the network is working.
What it can be?
Thank you in advance,
Criss

Hi,
The internet connection from where I’m doing the tests is quite good. I think the error with the latency is not relevant because probably the computerRD gateway it doesn’t allow it and that way it fails with this error. For a computer that never been joined
on the domain is working perfect no delay at all..
We are using RD Gateway … installed everything on the same machine Windows server 2012 R2.
When I click RemoteApp I see the remote the prompt of RD gateway, I click ok, then nothing happened for 2-3 min. after this time it brings the error with the delay.. OR “couldn’t connect on the remote computer because an error occurred on the remote
computer that you want to connect to.”
Again, the connection is failing ONLY when we try to connect from outside the company and it happened ONLY with the Computers that are joined on the Domain.
EX: An user (with Office Laptop - joined on domain) can connect to RD Gateway and lunch the RemoteApp’s from inside LAN but when is leaving Home can’t run the Remote App;s. In the meantime he can connect and run RemoteApp’s with his private computer.
What it can be different between the Office and his home private computer?
For Outside users we’ve have open only port 443 on firewall. Why need to open UPD 3391?
I’ve notice that if I take a laptop that is working and join it on the domain it will have the same issue. If will dis-join it will still have the same issue after all.
Thank You

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