Domain name with DNS and VPN query

When inside our VPN network computers dont recognise the domain name and have to use the direct IP address of the server to access services. Is that normal? Outside the domain works fine. In my Zone settings the machine IP address is the actual server IP. Should it be resolving to the VPN router's IP?

Please explain your setup a bit further.
What machine/router (gw) is doing VPN and what machine is doing DNS?
If the LAN is using private IPs, VPN clients and LAN clients should be using only the same private IP DNS. Public IP DNS doesn't know about your private IP network.

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