Don't buy 1GB Zen Nano Plus!

After trying countless attempts to resolve the issue of my Zen Nano Plus turning off by itself after 0-5 seconds, I have decided to return the product. I did as their Customer Tech Support said ( install the firmware, hit the reset button, hit the reset button and then try to install the firmware...), but nothing worked. I had owned the mp3 player for only day, and was never able to listen to any of the music I downloaded onto it. Yesterday I purchased a Samsung player, and hope to have better luck with it.

Ok... Maybe If you woulod have asked help here some ppl like me would have helped you! I bought one (Zen Nano Plus Gb) for my mom and it works perfectly. I found out that if you are using the compact mode in the creative media explorer it makes a mysterious problem with the mp3. This fonction transfers songs into wma format to save space. But I don't know why, when you use this, your mp3 close for no reason after 0 to 5 seconds. What I did is that I remove all the transfered song and I transfered the original version (in mp3 fornat) to the mp3. To my surprise it worked perfectly!!!
Creative could you please check your software or the firmware compatibility with that fonction!?
And by the way, next time you got something that doesn't work as it should, remember to ask on the forums, it also helps!
Thanks

Similar Messages

1GB Zen Nano Plus player stuck in Radio mo

I have a GB Zen Nano Plus player. I use it every day, have since I got it 2 yrs ago. It has the radio feature. I switched it to radio the other morning and now it won't switch back to my mp3 music. When I push in the scroller to go to the menu, it takes me to the Radio menu and locks up. Won't scroll up, won't scroll down, can't up or down the volume, can't even turn it off... I have to remove the battery for it to quit. I have no clue what's going on. I connected it to my computer and formatted it....didn't help. Went here online and got the firmware update drivers....didn't help. I can still load music onto and play it while it's hooked to my desktop, but I can't use it any other way than radio when I'm using it solo. Any ideas?

Make sure to reflash the firmware in recovery mode (see instructions on Creative's support website), and also let the updater format the data area. If that doesn't work it's probably a hardware failure, I'm afraid...

Creative Zen Nano Plus audio line-in recor

Im planning to buy Creative Zen Nano Plus GB.
. Does Creative Zen Nano Plus audio line-in recoreder offer excellent quality of sound music when you record a certain music through a CD player's line-in?
2. Please rate the quality of recorded sound music from to 0.
3. Does the recorded sound quality the same as when you just download the music file through your PC's USB connection?
thanks.

Is there something I need to set in the player to allow it to play out of it's line-in function?
You connected the ZNP's headphone out to your car|shelf|portable stereo's line-in, right? The line-in on the ZNP itself is only used to record external audio sources onto the player. The stereos may need to be set to play back from their line-inputs if they don't detect the signal and switch automatically, but that should be explained in the corresponding manuals.

Zen nano plus browsing.

i want buy a zen nano plus GB but reading reviews found this problem : "Zen Nano does not allow you to browse through the collection of music files on the device while listening to music at the same time. You have to remember what?s on it because once you use the skip folder function it simply interrupts what you?re listening to and moves you on to the first track in that folder."
is true? with any firmware?
i thing is a problem something silly dont browse through files while listening but maybe has been solved now, i hope.

"The player remains usable as it is, don't get me wrong. It's just that it lacks features I wasn't expecting it to lack. A clear example... at any time I have no clue what track number I am listening to, which album/folder/number I am at, when the albums have changed."
If this is so important to you, then you could add a prefix for each song . For the first folder, each filename could start with A, then have a number 0,02,03, etc. for each song. The songs in the second folder could all start with the prefix B. If you use the album/folder/number sequence, then the prefix could start with a number. For example, the first song in the first album in the first folder could use the prefix 0A0. The first song in the third album's second folder could have the prefix 03B0. This seems rather simple to implement. If you want to save a charachter and use only 4 rather than 5, then instead of using 03B0, you could use C02A. Of course this assumes that there are no more than 26 songs in a folder. The other scheme assumes no more than 26 folders per artist.
Message Edited by JK23 on 07-6-2006 06:4 PM
Message Edited by JK23 on 07-6-2006 06:9 PM

I have a Creative ZEN Nano Plus

Can someone tell me how or direct me to the advantage on the Line In connection. How do I plug in to and transfer music from another CD or device to put music on my Player ?TC

I'm a bit unclear on how you do direct Line In recording, as I don't have a Zen Nano Plus- my brother does. We tried it a few times, but found that it was much faster to rip the CDs on the computer and transfer from it, rather than wait for the Zen Nano Plus to copy the CD in real time.
However, the Zen Nano Plus manual gives these instructions:
Synchronizing MP3 encoding
If you are encoding songs from a CD or MiniDisc, enable Sync Track (SYNC) so that your player will encode the songs from your source as separate tracks. Your player will automatically stop when the last song is played. Sync Track is enabled by default.
In the MP3 Encoding screen, press the Scroller.
Scroll Select the Sync Track option and turn Sync Track on or off. When Sync Track is turned on, appears at the top right corner of the MP3 Encoding screen.

Zen Nano Plus 1GB Accessor

Hi there!
I am considering purchasing the zen nano plus flash player. I've read the product's review at http://www.cnet.com.au/mp3players/mp...0063743,00.htm
However in the review it's mentioned that this flash player comes with a belt clip, a case as well as an armband included in the package!
Could any of you who have purchased the player please tell me if that's true, as there is no mention of that in the product description from Creative.
Thanks,

The Zen Nano Plus might come with a case/armband in the US, but in the UK it only comes with a neckband :angry:
So after months of searching, I've finally found a silicon/rubber case with armband on ebay! Looks like a genuine US one (has the Creative logo on it) which is $9.99 (but they wont ship outside the US). BTW DONT buy the one for the MuVo TX listed in the UK Creative shop as it wont fit :angry:
http://cgi.ebay.co.uk/ARMBAND-AND-CL...QQcmdZViewItemMessage Edited by pokem02 on 08-0-2006 03:32 AM

Zen nano plus 1GB not fully connec

Just tried to connect a new Zen Nano plus gb to my XP machine. 
I can see it in Device Manager (both disk dri'ves and USB) and it says its working properly

But, it takes about 5 min to appear on Explore and then it freezes Explore and cant be read.

I have installed the Creative Mass storage drivers.

I've tried to update the firmware to .3.03 (from .2.03) but no go. It recognized it in recovery mode and sets a driver but the .3.03 install program takes it out of recovery with no changes to the firmware (it keeps searching for a compatible device with no luck)

I have also tried different USB ports, checking the power lever (which is OK) and assigning a device letter but Disk Management wont see it until after 5 min and then the device is not available

Very Quirky - any suggestion?

I'm about to send it back (very disappointed with Creative Support as I own Jukebox III and just lost my MuVo.

Thanks in advance,
David

Yes, thanks,?
I tired that and so many more things (restarting, deleting driver and re-installing, deleting media program, different USB ports, checking power allocations for ports, different cables etc.)
I'm a smart guy (BSEE) and spent about 5 hours trying to get this thing to work and no go - still quirky so I just dropped it off at the Post Office to return to Amazon.
Honestly, it not worth my time to spend 5 hours trying to get it to work after paying good money for it. Poor QC testing, poor firmware, and poor support.
What I don?t understand is why Creative doesn?t admit that these devices have a problem and either recall them or fix them. Look at the number of hits the "Zen Nano Plus Connection Problems " thread has! Over 200 hits.
This is obviously a problem and they have their head in the sand. And it irks me when companies do this; release a product that is faulty and let their customers sort it out.
I suggest a thread that logs the problems with respect to each device.
Example:
Thread: Zen Nano Plus Problems:
) connection problems: 493
2) Automatically powering off problems: 327
3) Etc
Each person could add their one occurrence to the running total and someone could sort through and actually find the number of occurrences a problem happens. This can get a company to own up to larger design and QC issues which they shove out the door to boost the bottom line.
But what do I know, I just stumbled upon this site googling ?Zen Nano Plus Connection Problems?
I'm moving on now and thank everyone for their help.
Best of luck,D

Zen Nano Plus 1GB Dead Lines (Pixels) on

Hi,
I recently bought a Zen Nano Plus from japan. Once I'm back to Thailand, I found my GB Zen Nano Plus has one line disappeared from the LCD. It was OK as long as I happy with the quality of it. After one month, there were 4 lines was disappeared from my LCD screen. Then I can't read my screen.
The question is, Now I'm in Thailand but I bought my Zen Nano from Japan. How can I claim my LCD to get it fix?
Please help ((

Hi Nitipong! the same happened to me, but I bought it in USA and now I'm in Brazil. What you did to get it fixed?

Zen Nano Plus 1GB i/o device er

Hello
i have been using Zen nano plus gb for some time now. Today i plugged it in my pc and when i tried to acces it i got the following error message. "L:\ is not accessible. The request could not be permitted beacuse of an i/O device error.
so i see my zen nano in my computer, but my zen nano exlorer dont regonize it and i cant acces my player and it gives me that error. How can i fix this?

Hello!
I had the same problem/error message with my son's 52 Mb Plus. In my case solution was firmware update. I downloaded from support latest firmware (ZENNanoPlus_PCFW_LF__3_03.exe), installed it and reformatted the player. If I had understood right, before firmware installation, also the Player Recovery Device was installed and run.
Last April (04-20-2006) Buck posted in this forum a message with more precise instructions. You can also find instructions for updating firmware from Support KnowledgeBase (eg. Solution ID # 265 Updating firmware for MuVo or Zen Nano Plus).
Hope this hel
ps.

Creative Zen Nano Plus 1GB - Black parts

Hi everyone, I would like to enquire if anyone know where to get Creative Zen Nano Plus GB shell, mine got quite badly damaged but the electronics are in perfect condition. So I'd like to get just the shell and the battery cover, plus maybe the buttons too. Thanks.

RobertM wrote:
Hi everyone, I would like to enquire if anyone know where to get Creative Zen Nano Plus GB shell, mine got quite badly damaged but the electronics are in perfect condition. So I'd like to get just the shell and the battery cover, plus maybe the buttons too. Thanks.
Ebay is a good source for such items. http://electronics.shop.ebay.com/iPo...=p3286.c0.m282

Zen Nano Plus 1gb turns off .

Hi
I've had my player since September 2005 and have NEVER had any trouble out of it until 2 days ago. The problem...When I am listening to a track and use the wheel to back it up and listen to it again or the track before it, the player shuts off. I've been reading the posts here and realize I probably need some new firmware but which one do I need. Also my daughter has a 52 mb player that started doing the same thing.
thanks in advance
August22

August22,
The new firmware for the Zen Nano Plus is available on the Downloads page, it was released on the 25th of August. It includes this fix:
Resolves the issue of your player (battery level full) turning off, while playing a 28 kbps DRM-protected WMA file. </LI>
Please note that (as it states in the details fiel) this firmware does remove your player's FM recording feature.
Cat

ZEN Nano Plus 1Gb Not Recognised, but 256Mb Works F

HI all, I've searched the FAQ but can't find anything like the problem I'm experiencing here.
I purchased a 256Mb Zen Nano Plus for my son at Christmas, and a Gb Zen Nano Plus for my wife. The 256Mb unit installed perfectly, works perfectly, no issues.
However the Gb unit does not install correctly - Windows XP SP2 recognises it as a Creative unit, although it takes an age for it to recognise the disk dri've. It appears in device manager as a generic storage volume with no drivers installed, and does not appear under My Computer - I can't even tell what firmware version is installed.
I've installed the correct drivers from Creative Technical Support. Have also tried to update the firmware, but the updater cannot find the Gb unit connected to the system.
After trying various driver updates on my own PC, uninstalling the software, reinstalling, Creative support suggested it's faulty and I should get a replacement.
Well the replacement arri'ved today and it has EXACTLY the same problems - can anyone help or advise?
Thanks in advance,
BT68

Arcl, I haven't a clue what's happening - have spent the best part of 5 days fiddling and installing/reinstalling. As you say, the drivers for the 256Mb and Gb are exactly the same, so why one unit should work perfectly and the larger unit refuse to work at all, I have no idea.
As stated elsewhere it appears to be some sort of compatibility issue, but I've tried it without ANY other USB devices connected, have updated my USB and Chipset drivers, and it's got me nowhere. Looks like I'll be getting a refund and going for a Sony player similar to my own, as although the software's clunky I know at least it works and is pretty much hassle-free.
Why does it seem to be a problem with the Gb units though? Both cadman and Nespa in the other thread are experiencing issues with the units, I assume they're Gb too?
BT68

Zen Nano Plus armband in Austra

Hi all
I've spent a lot of time researching what mp3 player to buy. I eventually decided on the Zen Nano Plus due to it's size, features, good reviews, and being able to use the armband for running and gym work.
Until I discovered the armband is unavailable in Australia! According to the Creative website, the armband is a standard accessory included in the box if you li've in the US. In the UK, it is available from the website as an optional accessory. But it's not available at all in Australia.
Without starting a discussion on why Creative would market in this way, does anyone have any suggestions on how I might source an armband, with or without the player? I am happy to purchase from US websites, but I haven't come across any that will ship to Australia. Creative themselves certainly don't, neither the US or UK sho
ps.
Does anyone know of an online US retailer that will ship to Australia? Does anyone have one that they don't want?
Cheers
MarkMessage Edited by ClownDogger on 0-3-2006 05:06 AM

Woohoo! Success, at last.
Found an Australian online retailer that ships to Australia (obviously). It looks like this mob has imported a stack of Zen Nano Plus's, complete with silicon case and armband.
http://www.mp4store.com.au/category4_2/product222/product_info.html
I ordered late on Monday night and it was in my hands on Wednesday morning. About $255. And the best bit - available in orange! Most retailers only seem to stock black or white. Also in light blue or silver apparently.
Very happy, finally. Thanks to all for trying to help.
Clowndogger - I hope you haven't switched to iri'ver!
Quelly.

Mass Storage Drivers to save Zen Nano Plus...[HALLELUJAH SOLVEDDDD!

Okay, my Zen Nano Plus was working fine until about two days ago, when it just started shutting off. The battery was full, and I switched batteries three times, but it still wouldn't stay on. I looked through the forums, and there was advice to update the firmware. [I had ..0] I downloaded it [.3.03], and ran it, but then it said that it couldn't find the hardware for the software [or the software for teh hardware?] and I didn't know what to do, but the computer [or whatever] decided to disconnect the Nano from the comp, so there was no firmware on the player at all. And now it won't turn on.
So I looked on the forums for THAT, and it was advised to download the Mass Storage Drivers, so I did. Only I don't know if I'm supposed to double click the icon and execute the program before I do the whole "push play before connecting the player to yor computer and continue holding play for ten seconds" thing, but I did, and I don't know if I was supposed to do, and somebody please help meh because I love my Zen and if he dies I am going to die as well. And be really bored during my classes.
Also, I am running on Windows ME.Message Edited by rubyandrest on 0-29-200708:4 PM

Dude...i have been a loyal customer of creative for years....i just updated my firmware on my nano plus and my zen shut down....no reset...nothing. i sent an email and i recieved a generic email about paying for contact help. they have lost a loyal customer and i am telling all of my friends to never buy a creative product. mine was fine and then i saw a firmware upgrade and thought, "wow, this would be great". then after installing it is useless. no help from creative at all. i have always had soundblaster cards and creative speaker systems so i figured id get their mp3 player...now i will never patronize their company again. go get an ipod. i am on payday! they will probably delete this post and deny me access to the site after this, but i am a marketing management major and this is a big No No for companies that wish to stay around. Creative will be gone in a few years if this is the service they offer.

Zen Nano PLUS - Firmware Broke My Ze

Please help me .
I have read through countless threads here looking for the answer on what to do when...
...your Zen Nano Plus is passed warranty, you install the latest firmware, and your player is no longer readable by your USB ports.
Before I tried upgrading the firmware it would detect it as what it was -- a Zen Nano Plus. Now, however, I plug it in and I don't even get a notification that Windows detects it even so much as a generic device.
Everyone says: Revert back to an older version of firmware.
Question: HOW DO I ACCOMPLISH THIS WHEN ) I CAN'T TURN MY PLAYER ON AND 2) IT IS NOT BEING READ WHEN I PLUG IT IN?
Sorry about the caps, but I feel Creative is about to let me down after all these years. Did I waste money on this thing or is there an actual solution that works?
My friend's dad had this exact same problem. He took it back and exchanged it for another Zen Nano Plus and it did the same thing agan.
Thanks in advance.
PS - Thanks to Creative for being acti've in these forums and trying to help their customers who have given Creative their hard earned money that they earned working at a job.

IT WORKED!!
PeeBee you are the man for your post in this thread:
http://forums.creative.com/creativel...d=279272#M6263
All this is Creative's doing, though, for their lackluster support for their own product. In one thread they specifically say Zen Nano Plus has no recovery mode. Why does it take non-Creative staff such as yourself to call them out and help with these issues? My friend's dad had to take time out of his day to dri've back to Best Buy to exchange it (TWICE). If only Creative would administer care in their own product support then threads centered around Creative's MP3 players being beat down by their own firmware wouldn't have over a thousand thread views each by people looking for retribution for a piece of junk they think they wasted their money on.
Thank you, PeeBee. I, on the other hand, am investing in Apple next time due to lost faith, faith that has been religiously stood by since the beginning days of Dr. Sbaitso. If this thread gets deleted rather than replied to by a mod, admin, or Creative staff member then it means I'm right.

Don't buy 1GB Zen Nano Plus!

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