Don't get mad, get a refund

There are a string of issues with the new iPhone:
1. Blemishes on the finish
2. Labels printed askew
3. Light leaking around the bezel of some white iPhones
4. WiFi refuses to connect or breaks off constantly
5. "No Signal" reception problems
6. Unusable software
Now if this was any other product what would you do?
a. Hang onto it and hope it will spontaneously get better?
b. Hang onto it and ask the manufacturer to come up with some kind of repairs/patches?
c. Return the product for another from the same manufacturing batch?
or
d. Return the product and ask for a refund and wait until a working model is available to buy?
It seems odd to have to remind people what their options are, but it seems many seem to develop a blind spot.
Make sure you know when the last date is for returns, or you will be stuck with this.
Remember it is not your fault. You did not manufacture or sell this product as something it is not.
Peter

Having participated in these boards for quite some time, I have to say that the iPhone 5 and it's newer cousins offer a Great product, from a creative and practical point of view. My iPhone 5, including the various releases of iOS software has exhibited high quality and reliability. Have I ever had a problem, issue or frustrating operational question ...Yes. Have these problems, issues and questions been mitigated ...Yes. I would say your list needs to add a little more emphases to the opportunity to exchange a non-working device rather than just return it. People would otherwise be missing out on a very satisfying ownership experience.

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Don't get mad over the kin

If you don't like the kin cuz it doesn't have enough memory or you can't watch video or what ever just spend the extra money to get what you want.
If you don't like the kin because you over paid for something you don't use then get a cheaper phone.
What im trying to say is Everyone will have there favorite phone depending on there life style
"Perfect can only be achieved in one's mind" ~ Alejandro Ramirez
(You can skip this part just me with my examples)
But I like the kin because I can now get rid of my internet because my email and my social programs are on the phone. The kin is saving me money.
My worse choice was to get the blackberry when I only texted and talked on it. LOL

Well, we do appreciate the positive feedback that you have given us about the KIN. It really is a GREAT phone. Its not as bad as everyone puts it out to be. I'm glad you're enjoying it and once again THANKS!

TS4009 How do I get an iCloud storage refund

How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
What do I do?

You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS4009 How do I get a full uk refund for additional storage bought but realized not needed?

How do I get a full uk refund for additional storage bought but realized not needed?
All I wanted to do was upgrade my ipad 2 to ios 6 but in my settings it was greyed out and it told me I did not have enough storage to upgrade so I bought additional icloud storage and realised that this made no difference whatsoever
Now I was a refund but typical apple, one click to buy but a million and a phone call to get back
I just want this iPad upgraded and my refund for storage that aint storage!?? and someone to explain to me in LAYMAN's terms what the difference is between iPad storage and iCloud and what is the point if you cannot upgrade even though you bought more storage!?
Thank you

iCloud: Photo Stream troubleshooting - Support - Apple
Use instructions to downgrade your storage.
difference in laymans terms is simple. You ipad has local storage. Icloud is storage on apple server, that people by to create backup. Local storage for ipad can not be expanded. New ipad with bigger storage can be purchased and Apple makes them is up to 128 gigs size.

Is there any chance that FM reception gets made available on the next iPhone model?

Hi,
I did buy an iPhone 3G then upgraded iPhone 4 but always felt that Apple's devices missed a very useful function (and hoped that it would eventually be made available), FM reception! Now I have that cool iPhone and yet I have to have my iPhone to listen to my MP3s and a FM radio to be able to listen to the gym FM broadcasting or listen to my favorite FM station which doesn't broadcast on the internet! And I definitely don't see myself forking away a hundred on an iPod Nano just because of its FM receiver!!!
Is there a hardware limitation preventing iPhone 4 from receiving FM broadcasting?
Is there any chance that FM reception gets made available on the next iPhone model?
Please give your iPhone customer FM reception!!! PLEASE!!!!!!

We're all just fellow users here and have no idea what Apple might have in mind for future iPhone versions. You can offer your suggestion to Apple via their feedback page, if you wish:
http://www.apple.com/feedback/iphone.html
Regards.

How can I get Made In Chelsea from itunes when it is not available on my countries store?

I want to buy and download the Made in Chelsea seasons. But on Itunes Australia, where I am, its not available. It is however available on the British Itunes but of course its in pounds. It there any way to get Made in Chelsea off Itunes? Or will I have to nuy dvds from overseas (something i really dont want to do because of the cost)? Any other solutions?

Your only option is to have an iTS account for that country - you would need a local CC and local address to create an account for the country.
MJ

I will give my Iphone 5 to my brother in Vietnam. How do I remove all of my information so later he doesn't download any itune app and I don't want to get charged in my credit card? Thank you.

I will give my Iphone 5 to my brother in Vietnam. How do I remove all of my information so later I don't get charged in my credit card? He can download the app and pay his own money. I don't want to get charged in my credit card in my Apple account. Thank you.

To wipe phone
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/ilcoud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com

I'm installing windows 7 64-bit on my imac which I've done before but I get a message that the partition is GPT even after I format the bootcamp partition. I just upgraded my hard drive to a 3tb and I'm allocating 1tb for windows. How can I fix this?

I'm installing windows 7 64-bit on my imac which I've done before but I get a message that the partition is GPT even after I format the bootcamp partition. I just upgraded my hard drive to a 3tb and I'm allocating 1tb for windows. How can I fix this?

No easy fix for a few reasons:
1) Bootcamp requires a hybrid MBR for the partition table. That is: both an MBR and a GPT partition table at the same time with the GPT one having all partitions and the MBR one having only the ones that are relevant, but at most 4 of them (including the protective partition and the Macintosh HD one). Which leads us to:
2) The MBR part of the hybrid partition table cannot work with 3TB hard drives. MBR is limited to 2TB.
I am working on a small EFI app that can boot Windows in EFI mode on a Mac and that would mean that you can go GPT only on your system. The progress of the app is slow due to the nature of EFI and for now requires that you do an unattended Windows install with slipstreamed graphics drivers, but we are adding VGA loading on top of EFI quite soon after the rest of the app stabilises. The status of the app is documented at:
Win7 x64 booting natively via EFI (no bios emulation)
Windows does actually successfully boot in EFI mode on most Macs (anything with a 64bit EFI should work), but does not have graphics support even if you load the driver due to the VGA pci registers not being set by the firmware. Furthermore, in Setup and Safe Mode, Windows uses VGA instead of GOP which is a failure by design since VGA is a BIOS standard and not really compatible without hacks with EFI. Other EFI implementations also add VGA compatibility at a high cost to the firmware complexity for the VGA cards available on the market that don't actually contain anything in their ROM except the VGA BIOS.
My recomendations:
1) Install on a second smaller hard-drive; or
2) Wait for the EFI app to come out officially and use that to boot Windows Vista SP1 x64 and Windows 7 x64 (RTM and SP1) in the native EFI mode.
3) Wait for Windows 8 which supports VGA-less booting acording to the AMD presentation at UEFI Plugfest.

Will apple get mad?

will apple get mad if i change my iphone to a colored on like red ? or blue will the warranty be void?

Get a skin. There are a number of companies who will sell you a skin in any color or pattern you wish, and those will not have any impact on your warranty.
Regards.

I try to buy credit for my vonage app but doesn't let me. Why???? I am getting mad!

I try to buy credit for my vonage app but doesn't let me. Why???? I am getting mad!

Any particular error msg popping up? Can you buy other apps through App Store?

HT4191 I deleted notes on my mac but did not want them deleted from iPhone but after synching they are all done. Can I get them back?

I deleted notes on my mac but did not want them deleted from iPhone but after synching they are all done. Can I get them back?

Deleting on one device does not affect another device.
You can delete the App's on the iPhone and nothing will happen to the ones on the iPad.
1. You don't need to.
2. Settings->Cellular->"Use Cellular Data For" will show the data usage for each App since the last statistics reset
3. Settings->General->Background App Refresh Will show which Apps are allowed to get data in the background
4. It restricts it to Wifi. If the App requires internet access and Data is turned off, it will have to wait until the device is connected to a wifi network.
5. Nope, You just use up battery since the BT radio will continuously look for nearby BT devices.
6. The Personal Hotspot uses your cellular internet connection from your phone or other cellular device; whether you consider that secure or not I cannot say. It also depends on what you are doing while connected to the Hotel's wifi. I would not do online banking while on vacation though.

I am a tourist. I want to buy Iphone5. After purchasing, can I get the tourist tax refund?

I am a tourist. I want to buy Iphone5.
After purchasing of Iphone, can I get the tourist tax refund at the airport ?
If it is possible, what should I request to the apple store.

How on earth do you expect any of us here to answer that? We have no idea where you are, what country you plan to purchase the iPhone in and what, if any, tax would be included in that purchase.

I am trying to open Premiere Elements but get 'CoreVideo.dll is missing' and 'Core Audio Toolbox.dll is missing'. Suggests reinstalling programme - have done that but still get these messages.

I am trying to open Premiere Elements but get 'CoreVideo.dll is missing' and 'Core Audio Toolbox.dll is missing'. Suggests reinstalling programme - have done that but still get these messages.

update your graphics card drivers.
if that fails, reset your preferences.

HT201413 unable to get on itunes...app msvcr 80 error...telling me to reinstall....I've done that but still get the same error!

Unable to get on itunes...says app error msvcr80 ...and tells me to reinstall. I've done that and still get same error message!

Take a look at this doc -> iTunes for Windows 11.1.4.62: "The procedure entry point: ?videoTracks@QTMovie@ [...] could not be located ..." error messages when launching iTunes
Does it start normally after running through those resolution steps?

Don't get mad, get a refund

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