Don't have access to email to send reset passwords to

I just bought an iPad.  When I went to purchase an app, it said I needed to provide additional information.  I don't remember the answers to the security questions and I do not have access to the email to send reset passwords to.

The site is working for me, so it's possible that you're connecting to a misconfigured server, or that your IP address has been blocked for some reason. You might have triggered some kind of protection mechanism. I suggest you open the administration page on your router (or AirPort Utility, if it's an Apple device) and renew your external DHCP lease. That may get you a different IP address. If not, try from a different network, such as a Wi-Fi hotspot.

Similar Messages

  • I see the link to send a reset email, but I don't have access to email at the rescue address? What should I do?

    I see the link to send a reset email, but I don't have access to email at the rescue address! What should I do?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Trying to verify my iTunes account, but don't have access to email

    I've been trying to verify my iTunes account in order to sync some music from my iPod to my computer, but after logging in it says that verification is necessary via email. I can't remember the password and recovery is out of the question since in my haste to make this mule account I but in bogus information. Is there any other way to verify my iTunes account?

    That's because you don't have iOS 5 or higher. See the following:
    Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.

  • I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?

    I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?

    Per the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    contact: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
    If you can't reset your security questions
    Contact Apple Support in either of these circumstances:
    You don't see the link to send a reset email, which means you don't have a rescue address.
    You see the link to send a reset email, but you don't have access to email at the rescue address.

  • I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

    I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

    Intertech Design wrote:
    Where do I get the specially assigned serial number?????  I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
    Follow the prompts at the link provided by Ned.
    Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
    It's free for existing owners of CS and CS2. Nothing more to purchase.

  • HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

    Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
    During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
    is there a solution for that??
    Kind regards
    yossi
    <Email Edited By Host>

    If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    Sign out of iMessage or FaceTime:
    iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
    FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
    Sign back in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    If you are not signed in to iMessage or FaceTime
    Sign in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.

  • TS4002 How to change email in the account in my iPad? I forget my password and I don't have access to my email.

    Hi
    How can I change the email in my iPad account? I don't have access to the email anymore and I forgot its password. I have trouble to send and receive emails and hard time to update my device.
    Thanks

    The question is, did you change the email address used for your Apple ID or did you create a new Apple ID. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. So if what you really did was create a new Apple ID you will never be able to access or update your content bought with another Apple ID with a new Apple ID.

  • Cannot access iCloud because I don't have the primary email and password I originally set it up with. Is there any way to remove this primary username and password without either the email address and the password?

    How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • Changing email address when don't have access to previous email

    I have an Adobe Creative Cloud account associated with a student email account I don't have access to anymore.  When trying to login to Creative Cloud, Adobe told me to reset my password and sent a link to my student email to reset it.  But I can't get into that email, and can't send the password info to another email. I want to reset my password, log in to my Adobe account, and change my email to a relevant one.

    Hi jhanstra9,
    The creative Cloud subscription is based on Adobe Id, hence the Email ID can not be changed, the best option would be to buy a new subscription with the new Email Id,.
    You can get this old subscription canceled without any penalty by contacting Adobe at http://www.adobe.com/in/company/contact.html
    I would request you to check the available option of various special offers as per your eligibility & convinience.
    http://www.adobe.com/products/creativecloud/buying-guide.html
    Regards,
    Rajshree

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • Can't remember iCloud password and don't have access to that email how do I reset it?

    I have just got a iPhone 5 and I'm trying to transfere all iTunes and apps from my iPad to my new phone. I have managed to update all onto iCloud but I can't remember my iCloud password and don't have access to the email I used to open it, which means I can't download any of my apps or tunes onto my new phone. How can I reset my iCloud email and password without losing all my apps and tunes. Thanks matty.

    Hopefully you set up your security questions. Here is information on Apple ID: If you forget your password and how to recover using your security questions.

  • I can't remember the password to my other iTunes account and don't have access to the email. When I enter my birthday, it says it's wrong. My account has now been locked. What can I do?

    I don't know what to do. I don't have access to my email and I can't remember the password to change it. I have a new Apple ID but I would like to use this one. It says my birthday is wrong so I don't know what to do.

    iPod touch User Guide (For iOS 5.0 Software)

  • My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    Contact iTunes Customer support... it is not possible to bypass Activation Lock.

  • Creative Cloud is asking to verify an email I don't have access to

    Creative Cloud is asking to verify an email that I don't have access to and is not allowing me to change the email to sign in with. I have also uninstalled and run the adobe cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) multiple times and neither have worked.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -wrong email https://forums.adobe.com/thread/1446019

  • HT1311 I have two iTunes accounts an. Am trying to get rid of he primary one because I don't have access to that email anymore but it seems impossible?

    I have two iTunes accounts an. Am trying to get rid of he primary one because I don't have access to that email anymore but it seems impossible?

    Just cahnge the e-mail account asssociated with the account.  There was no need to start another account.
    You cannot delete and account, nor would you want to.  All purchases made with an account will always be tied to that account.

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