Don't know how to scan on Macbook Air OSX 10.9.4
I have recently bought a Macbook Air OSX Version 10.9.4 and am trying to scan a document with several pages using the HP Photosmart C309a series. The printer is connected to my Macbook using a USB cable.
I've always been able to scan documents onto my computer using the HP Solution centre but this isn't available on apple software.
The printer is under system preferences>printers and scanners but there are no options or settings to scan documents with several pages into one file.
I have ticked the box 'combine into single document'. once i have scanned the first page, if i click 'scan' to scan the next page, only the 2nd page is saved in documents and not the first page.
I'm not sure how to control saving the document. Any advice please?
Hello coco06x, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into scan options. I would like to help.
I would recommend going to Apple Scan and selecting show details. In the options box on the right, select format, and select PDF. Under PDF, check the box that says 'combine into single document.'
This should allow you to scan without issue.
Please let me know if you have any questions. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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I have a HP Laserjet M1120 but I don´t know how to scan. Can you help me?
Your Model apparently needs to use Apple's "Print & Scan" which is found in Applications>System Preferences>"Print & Scan". There you will follow the following instructions from the HP Support site to Scan, for instance:
Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
Click the Apple menu (# ), and then click System Preferences .
Click Print & Scan (# ).
Click your printer in the left pane.
Click Scan , and then click Open Scanner .
Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen#
Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feedermode, depending on your printer and how you plan to scan.
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How best to restore Macbook Air (OSX Lion) from backup?
So, I started up my Macbook Air yesterday and it wouldn't boot. Command-V at boot revealed that the filesystem is currupt; in particular, it hung up on a specific file (/private/var/db/dslocal/nodes/Default/sqlindex-shm). The problem cannot be fixed by Disk Utility. The harddrive is encrypted with Filevault2.
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But it wasn't without a hitch. Several apps seem to think that they hadn't been run before (like dropbox and textwrangler). I assume that this might be caused by the Volume name change? Everything SEEMS fairly normal, though. So, at this point, I wonder how to proceed. Here are my options, as I see them:
1. Reformat the corrupt hard disk, and copy all files off the USB external HD to the newly formatted internal drive, and hope that there are no other issues with corrupt files that I didn't know about. If I do this, how do I format the internal drive so that the OS will know to boot off it? Should I encrypt it, or leave it unencrypted and then enable filevault2 again after booting off it successfully? How can I check that everything is OK once I successfully boot of the reconstituted internal drive?
2. Install OSX Lion clean. I'd rather not do this, due to the problem of reinstalling apps, redoing cron jobs, etc. But at least this way I minimize the chances that other OS files are corrupt. If I choose this option, how can I minimize the pain of reinstalling apps? What about apps like MacTex and ParagonNTFS, that have files in places other than the Applications folder? Can I just copy those over, too?
So, which of these routes should I take? Or is there a third route that would be even better? Since I have full backups, it seems like I'm pretty flexible.
*(I should mention that for speed of backup, I excluded large, relatively expendable files, like VM hard disk files that I can remake, from my regular backups. So restoring from the day-old backup would be some trouble, on top of just restoring the old work.)Thanks much, that seems to have worked!
(Now just have to figure out why the Time Machine backup didn't contain quite everything we expected; but I can always pop the old hard drive and get the last few things from there is necessary.) -
I have the iPhone4s and it says my storage is low. Is it because I have too many pictures stored on it? How do move them to my Macbook Pro? If I move them to my new MacBook Pro can they go to one file and then move them into other files?
How do I do that?http://support.apple.com/kb/HT4083
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I have already pressed and held down the options key during start up but I can only select the HD drive (which is what I want) but I can't specify which folder to start up in (I accidently pressed 9 before instead of 10.4) and now I can't revert back to 10.4. Whenever I start it now, it is just a grey screen with a floppy disk image in the middle with a blinking question mark.
Will it start up in Safe Mode?
http://support.apple.com/kb/HT1455?viewlocale=en_US
If it will, then try starting up in OS X by holding down the x key during startup.
Which exact iBook model is it?
You can choose from this list:
http://www.everymac.com/systems/apple/ibook/index-ibook.html -
i subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music - i think it keeps trying to find on the external harddrive where i used to keep my music
Of course iTunes is looking for the music on the external HDD. Enabling iTunes Match does not magically change the location of the iTunes library to the cloud.
To play the music either plug the external HDD back into your computer or create a new, empty library to use for streaming the iTM content. The latter can be accomplished by holding down the Option key when launching iTunes, choosing "create library" then enabling iTunes Match on the new library. DO NOT have iTunes scan your HDD for music. -
Hi. This is my first time posting. My Macbook Pro with Os X Mavericks has been running super slow since before I installed Mavericks so I'm pretty sure it's not the OS that has the problem. It runs slow even if only one app is open, especially if it's a browser, particulary google chrome. If mail is open...forget about it, down to a crawl. I don't know how to read Etrecheck, but was hoping someone who does can help me out. Would be super grateful. :-)
P.S. - Also, it sounds like something is loose inside my mac. How should I proceed?
Thanks in advance.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 23:21:37
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (603.2 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sophos.uiserver.plist Support
[running] org.chromium.chromoting.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
Activity Monitor
Dropbox
Google Drive
younity
EvernoteHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 Support
nplastpass: Version: 2.5.5 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.2.4.18058 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Slick Savings: Version: 1.0
Slick Savings: Version: 1.0
Surfon: Version: 1.2.2
Pearltrees Extension: Version: 6.0.13
Mindomo Bookmarks: Version: 1.0
Ebay Shopping Assistant: Version: 1.1
Zootool: Version: 0.7
Amazon Shopping Assistant: Version: 1.1
Pocket: Version: 1.7.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
remoting_host_prefpane Support
Flash Player Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 136.06 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 3.41 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 3.41 GB < (Disk used 136.06 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% Activity Monitor
5% WindowServer
1% InterCheck
1% sysmond
0% ocspd
Top Processes by Memory:
152 MB Finder
115 MB HelpViewer
111 MB mds_stores
86 MB InterCheck
57 MB WindowServer
Virtual Memory Information:
983 MB Free RAM
1.03 GB Active RAM
584 MB Inactive RAM
1.01 GB Wired RAM
17.41 GB Page-ins
222 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
Thank youSo it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB
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on my macbook pro the hard drive icon is not on my desktop and I don't know how to find the hard drive or get the icon back on my desktop
Click on the Desktop. From the Finder menu select Preferences. Check the boxes for what you want on your Desktop. If they are already checked, then try unchecking and rechecking.
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Can't back up my Iphone5 to my macbook pro, it tells me it may be corrupted, also I don't know how to delete the old backup to redo it
Hi Caveman337,
Welcome to the Support Communities! The resource below will explain how to delete an old iTunes backup. Before you do this, I would suggest creating an iCloud backup of your iPhone.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977
Back up using iCloud
If you're using iCloud, it can automatically back up your content. Use these steps to turn on iCloud Backup:
Tap Settings > iCloud > Backup. If you're using iOS 7 or earlier, tap Settings > iCloud > Storage & Backup.
Tap iCloud Backup to turn it on.
Tap Back Up Now.
After you turn on iCloud Backup, iCloud will back up your content automatically. You can return to this screen to see when the last back up happened.
Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support
http://support.apple.com/en-us/ht4946
Where your backups are stored
The folder where your backup data is stored depends on your computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Delete a backup
If you want to delete a backup created by iTunes:
Open iTunes Preferences:
Mac: Choose iTunes > Preferences.
Windows: Choose Edit > Preferences. Learn how to turn on menus in Windows 7 and 8.
Click Devices. (The iOS device doesn't need to be connected.)
iTunes will show the phone number, International Mobile Equipment Identity (IMEI) number, and serial number of the backed up iPhone when you position your mouse pointer over a backup. (Only the serial number will be shown for iPad and iPod touch). You can use this to find the backup you want to delete.
Select the backup you want to remove.
Click Delete Backup.
When prompted, confirm that you want to remove the selected backup by clicking Delete Backup.
Click OK to close the iTunes Preferences Window.
Backups that have a date and time stamp in the backup name are copies of backups created by restoring the iOS device. The date and time in the left column are when the restore-from-backup occurred. The date and time in the right column are the last synced date; this shows how current the data is.
I hope this information helps ....
- Judy -
i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated
Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen. -
My macbook will not download any apps from the app store. I don't know how to fix it, help?
My macbook will not download any apps from the app store. im running on mac os x 10.6.8. I don't know how to fix it, help?
Install the Mac OS X 10.6.8 Update Combo
That will re download and install the App Store for you which may help.
It's ok to install the combo even though you are already running v10.6.8
Restart your Mac after combo is installed, try downloading apps.
Note... if you have Little Snitch installed that will prevent downloads. If you have anti virus software installed, disable that and turn off the Firewall in System Prefereces > Security. -
Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
Hi fellow apple guys, i have this problem. Hope you can help me. I don't know how to use the function keys (F1 to F12) on my macbook air. Pls help
Out of the box, to use the function keys as function keys, hold down the fn key when you press the key. Otherwise, you get the picture function on the key. You can reverse this behavior in the Keyboard system prefs.
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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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