Don't know my 2 security questions

Don't know my 2 security questions, how do I fix this?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85613)

Similar Messages

I have changed my email address so I changed my Apple ID and password. Just realised haven't changed icloud details and now can't access as don't know password or security questions. Want to delete and set up on new Apple ID.

I I have changed my email address so I changed my Apple ID and password. Just realised haven't changed icloud details and now can't access as don't know password or security questions. Want to delete and set up on new Apple ID. Help please???

In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Don't know answers to security questions or have resuce email, how do I change questions?

I have no idea what community my question belongs in. So I just picked one. I'm sorry if my question is in the wrong place. I want to know how I am suppose to change my security questions when I have forgotten the answers. I already tried to do it and I had to answer questions before I could change them. Now maybe it's just me, but why do I have to answer security questions that I can't remember the answer to in order to change the answers?????? Then it says that if you don't remember you click send an email to a rescue email. How are you suppose to do that when you only have 1 email address and you can't use it because it is your primary on your account? Please help.

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88389)

Don't know rescue or security questions. what do i do?

i dont know my security questions anymore becuase i want to send a gift on itunes to him as a gift but i dont know my rescue email anymore becuase i dont know the password anymore. how can i change my rescue email?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102874)

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

My friend itune account has been hack by someone . so he don't have password or security questions answers.So he want to delete his itune account because he can't signout his icloud account on his iphone.somebody help us!!

My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.

Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I can not get passed the security questions when I try to make a purchase. I don't have a reset security questions icon

How do I bypass the security questions to purchase with itunes. I never answered them in the first place. I don't have a reset security questions at the bottom of the page either

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107469)

HT201363 I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have

I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586)

I don't remember what my security question answers were i don't remember making them

I don't remember what my security question answers were i don't remember making them

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT2693 do not know answers to security questions?

do not know answers to security questions?

Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.

HT5312 I don`t remember setting up security questions and if i did i don`t remember the answers (all of a sudden I am now asked to answer security questions when I have never been asked in the past???) I have no rescue email either

I have been buying itunes for about a year and a half with no trouble and within the past month everytime I tried to buy music it keeps asking me for answers to security questions that I do not know the answers to as I don't even remember doing this when i started with itunes - AND I won't have an alternate recovery email as I only have one email.
I have attempted three times now to go through apple support to no avail as i keep giving them my phone number - no one calls (cause I am home each time the date I check off) and then I get an email saying we tried to contact you but there was no answer! very strange!!!!!!!!!!!!!!!!!!

You can only get reset info sent to a rescue email addres, which is not the same thing as an alternate email address - they are different settings/addresses on an account. If you don't have a rescue email address (and you can't add one without being able to answer 2 of your questions) then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I know only the security question and answers can i reset password

dear all
i forgot my password
and i only remember the first and last name
and my apple id
and all security questions and answers
but i don't know the birth date
i know half of my password which is digits but alphabets i forgot
i there a chance to reset my password
my apple id domain is icloud
i have no rescue email
i put one but i did not verify it when i remember the password

Hello Basheerco,
Thank you for using Apple Support Communities.
This article provides information for resetting your Apple ID password for your iCloud:
Apple ID: Changing your password
Regards,
Jeff D.

I dont know my Apple security questions, I dont know my Apple security questions

I got a new iPod for my birthday and I can't buy anything and it tells me to enter in my security questions and I don't know them
HELP

Hi,
In more recent times when you create an Apple ID you are asked to specify the answers to the Security Questions.
If that Apple ID is the one you posted here with then you can use this Portal
Click the Manage Account line and enter your Apple ID and password.
On the following page is a menu and you can chose Password and Security.
This page will show you the Questions and starred out answers (the stars bear no relevance to the number of characters in the password)
The Question is a Drop down of the other options and I suggest changing the question and supplying the answer.
Some people have only one question set and other have up to three.
9:58 PM Sunday; June 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Don't know my 2 security questions

Similar Messages

Maybe you are looking for