Don't know power on password for hp touchsmart 520-1020 windows 7 64 bit
My touchsmart 520-1020 was powered off and when it came back on it was asking for a power on password. Can anyone help me with this? Please? when i enter a random password three times it doesn't give me a code. it shows a key each time i press enter after entering a password and after the third time it has an asterik. and then no more options. the date is shown at the bottom right hand corner.
Hello cmeryers76:
Your password should be the same one you use to log into windows. Why you are seeing a date is be yound me. This seems more like a bad virus or malware. If your sign in password still fails. Unplug the computer while this screen is still being displayed. This is what we call fource restart. Ounce the computer is completely off plug it back in and turn on your computer you should start up in safe mode screen option use arrow keys select safe mode with net working. Close out help and support window. Locate the the recovery manger and Click yes in prompt window if displays then select Microsoft System Restore in next two screens click on next You well eventually end up with dates listed choose a date before this event occurred then click next follow all command promts. Ounce recovery point has been completed run your antivirus software. Then do a PC Tune Up. Go to your control pannel and open up Performance Information and Tools select Adjust power settings on the right hand side. Then select Choose when to off the display. Next window switch all boxes to never. You will never have to worry about this ever again. On top of that the issues you face trying to wake up the computer from sleep mode.
If the same screen displays on start up by a chance then unplug the computer hold down power button for five secounds then plug it back in turn on computer tap f-8 key follow above recovery steps. If this fails to open in safe mode. Then full recovery is only option requires recover discs. Power off the computer turn it on and tap f-10 key and insert disc one of recovery disc follow all command prompts. Ouce fullrecover is completed follow the above dirrections for the display settings above switch all thee settings to never. frrw
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TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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