Don't know rescue or security questions. what do i do?

i dont know my security questions anymore becuase i want to send a gift on itunes to him as a gift but i dont know my rescue email anymore becuase i dont know the password anymore. how can i change my rescue email?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102874)

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    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
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    http://support.apple.com/kb/ht5312
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    Welcome to the Apple community moonlight94.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
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    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
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