Don't know what's exactly wrong-

I just got a 30 GB Video ipod, and I installed the software on the CD and connected the ipod following all the directions exactly. However, as soon as I connected my ipod, after everything was installed and done (i.e. when I was suppose to) the folder icon with an exclamation point appeared and then the “Do not disconnect” message appeared. I’ve tried waiting about 20 minutes, but nothing happens.
I’ve also tried everything the support page said about the folder icon error message (http://docs.info.apple.com/article.html?artnum=61003), but nothing works. I even tried restoring it, but the ipod freezes and I get a “Can’t mount ipod” message on the computer. I tried reinstalling itunes and the ipod software, but that doesn’t work either. Also, if I turn on the ipod when it isn’t connected to the computer, I still get the folder icon message and then it shuts off. If I try to charge it via the adaptor, it doesn’t charge, and when I manually turn it on the error comes up and it shuts off.
I have no idea what’s wrong with it. I haven’t used it prior, and the first time I actually tuned it on, I got the folder icon error message. Does anyone know what’s wrong?
BTW, I have Windows XP Home, if that means anything. Also, I apologize if this is something simple that I’m not seeing. Perhaps I need to wait longer….

Welcome to Apple Support Communities
If the logic board was replaced, the serial number is lost as it's included in the logic board. This doesn't change the MacBook Pro's serial number because there are other ways to get the serial number > http://support.apple.com/kb/HT1559

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