Don't know what's it
i have a problem my toshiba laptop screen went black and i've tryed this: press 0 + power buttom and the i got again black screen with a msg : a disk read error occurred press ctrl+alt+del to restart i did it many time but it cames back to the same display..... can any one pleaseeeeeee help me
My first guess it that your hard disk has died. If you go into the BIOS, do you see a hard drive listed?
Rick...
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"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!
lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that -
I want to start a new iTunes U course for catolog and I don't know what can I do please give me description about this title.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
finished, at about 26 chaps, 1) hard-drive went out, 2) visited site & then got "ur virus is infected buy us now" pop-ups (only time in 3 year. of using a mac, and 3) (forget what but an issue. Spent hours on-line, and at store. And finally w/an attorney when I kept being told it was user error. (I"m getting to book isssue I promise) During this time, Harddrive was wiped, external b-up replaced, something about "separated" etc. etc. and even computer replaced w/same issues afterward. Final vrdict 1 yr. later: 1_ we've never seen it 2_ we don't know what it is--not a virus, not harddrive malfunciton, not software issue 3_ we don't know how to fix it. Live w/it w/multiple errors and oddities every time you try to type or start all over. Got an attorney, and took it in again, and miractulously, "he" fixed it. However, in meantime, I wrote many duplicate chapts. when I couldn't find missing, or edited, some, etc.
Everything was writen in Pages, chapt. by chapt. Now I have a 27 chap. book(my first) in pieces--w/many duplicate or slightlychanged chapters all over the computer. I'm trying to reconstruct. Some chaps. I just can't find, some are garbled, some do strange things like left justifying and changing to single space (and can't change back to double, just have to erase and start over, on those old documents. Needless to say I have felt so defeated it's been really hard to get back to the almost finished book for last re-write.
The Questions: 1)I'm trying to find the chapters, and as I find and edit them I need to know how to make this massive achievement work. Should I continue w/chapter by chapt until all are finished? Or start putting them into single document as they are finished? How do I find anything? If I put finished in PDF to send to publisher, even tho it's my PDF, I can't go back and edit my own, except in a duplicate entire document, is that correct?
I cant' find the string to start unraveling this mess. I do have hardcopies made and presented to writing group so need to edit those chapters.
I'm used to paper typewritten copies of everything for manipulation, and I know things now I should have done on the Mac but didn't when I started. (I"m also having trouble getting a Table of Contents to work, which is making it doubly hard to find anything.)
To sum it up, I think, How do I write a book, with chapters (no technical sstuff, only a few footnotes & I may group them at the back of the book.) as far as manipulating documetns/folders, have ready for export, etc. Probably too long a question so go ahead and chew me out. (And I havent' used any other document except Text Edit in years.) I am overwhelmed an book is wasting away.If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter -
Hi everyone,
I am having a problem with my Mac OS X 10.7.5 mac book air , there are constant pop pups and small windows with ads blinking constantly opening up on my safari in front of everything?? it is constantly interupting me and makes me mistakingly click on it then another new windows open behind the one im using..
I am not too sure if thats a virus or trojan.. I always thought that macs didn't get virus? this looks like one to me… any experts around? please help me fix it with your instructions? really don't know what to do... thanksThose are not viruses. You have probably installed some malware:
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong? I have done this on both of my iPads and it hasn't let me go back on to iMessage on either of them.
iCloud System Status
Current
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
http://www.apple.com/support/icloud/systemstatus/ -
I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!
Hi T,
Either of these will give you the info you seek:
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html -
I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?
There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.
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today in class someone got in my phone and changed the password on it. i don't know what it is, so i have no way of getting into my phone. does anyone know a way i could get into it without knowing the passcode?
See this thread: https://discussions.apple.com/message/17811499#17811499
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Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes so I am unable to use computer at all.
Please confirm exactly what Mac this is, and what 'recent update' you installed.
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How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.
So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases -
I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
I am trying to sync my iphone with a new itunes library. The iphone is askin for an 'exchange' password. I don't know what this is or where to find it.
Sounds like you do have an Exchange account setup on your phone. Have a Gmail or Hotmail account? They can both be setup as Exchange accounts. Have a work email account?
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I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.
We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.
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