Don't make mistake of assigning credit to wrong Sk...

Skype should be ashamed of their confusing and lacking user interface. Don't make the mistake of assigning credit to the wrong Skype Account, because Skype will not let you transfer it back and refuses to give you a refund or have the amount transferred to where you want it or can at least use it. Basically they will keep it. We accidentally added credit to an unused Account which is now wasted funds and in these times, who can afford that. Thanks a lot, Skype.. (offensive text removed) what happened to consumer laws here.. Skype, this is Australia. Get with the xxxxxxx program. At the very least, provide a way for account holders to forward credit to anyone else, maybe just to someone with the Group or Skype manager. We bought a product that we cannot use. Consumer law says that it must be returned within 7 days. Very disappointed, Shame on you.

FEV27:
Skype does not use a telephone call-in service facility. I just tested how to find instruction on contacting Skype Customer Service myself. I clicked on the Help link (it turns into a tab as I scroll over it) at the top of the Skype website, and then typed "contact customer service" in the search box. The first two items that appeared were,
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?q=contact+Customer+... and
https://support.skype.com/en/faq/FA10656/what-is-live-chat-support?q=contact+Customer+Service
Here's a screen shot of what I see (the blue titles are actually links to click on):
Choose and pick your way through the various drop-down menu options as they are presented and you will be connected to a Skype customer service agent. If you are redirected to the Community or experience any problems reaching an agent, try again using a different web browser, making sure pop-up's are temporarily enabled. Choose a different path through the various options than you used before.
Regards,
Elaine
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