Don't receive email from specific sender

We're not receiving emails from a specific address, not in regular mail, not as junk, etc. Sender says mail has been delivered successfully, but I don't receive anything from this specific sender.

Maybe this Apple support article will help:
Mail – Troubleshoot Send and Receive
This link has many more troubleshooting articles:
Mail

Similar Messages

TS3276 I don't receive email from specific senders. Any idea why?

I do not receive email from specific senders. I have to enter the name of a person I think might have sent me something under Search at the top right, in order to see if they have sent me email. Yet I receive email from most senders. Cannot explain this, finding it very frustrating.

several possibilities:
It could be rule, as MrHoffman suggests
it could be that those senders have been flagged as junk mail by Mail.app on your machine
It could be that they are flagged as junk mail by your mail server

Not receiving emails from specific sender

I have tried many times to receive emails from one sender, both automated and support ones, but none appear in my inbox. Is there any way that this sender can have been blocked without me doing anything?
(ps: I already checked "rules" under mail preferences, and there is none)
Message was edited by: victor jahr

I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
By the way, the sender I'm not receiving emails from is called Jagex, a games company.

One user is unalbe to received email from specific sender exchange 2007

Hi,i am facing issue in receiving email for single user with specific user account <a href="mailto:[email protected]">[email protected]</a> for one user when i check the message tracking the received connector
is not default. it is using another received connector which we used for internal relay.Any help is app 

Make sure that connector has Anonymous is Checked, after that it should work fine.
Is it with one user only or others also facing the issue?
Cheers,
Gulab Prasad,
Technology Consultant
Blog:
www.exchangeranger.com
Twitter:
LinkedIn:
Check out CodeTwo’s tools for Exchange admins
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Why I don't receive emails from apple? I want to change my password and I don't receive any email :| What can I do?

Why i don't receive emails from apple ? I want to change my password and i don't receive any email :| What can I do?

The email is sent to your recovery email. That email is not the same as your Apple ID. If you haven't assigned one with your Apple ID do so here > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

Cannot receive emails from specific addresses

I am not able to receive messages from a couple of specific senders, I can email them, they cannot respond or send a new email.
I am wondering if I accidentally bounced that email back as I have been having to bounce multiple spam lately and could have included an email from them. I tried to find a way to look at my bounced emails and cannot find - is there a way to look that up? And if so, can you reverse a bounce?
IMAC G5 Mac OS X (10.3.9)

You can't reverse bounced message.
Since spammers don't provide a valid sending or return email address, using the bounce feature on spam is a complete waste of your time.
When used on spam, all you get is a return email error message indicating the bounced message was not deliverable.
Some spammers use a valid email address from their "known good" email address list to appear as the sending email address for their garbage. Using the bounce feature on such a spam message will work but you are not sending the bounced message back to the spammer - it is going to some unsuspecting person who is not aware their email address is being improperly used by a spammer.
Bouncing a message sent from a legitimate source will not prevent receiving messages from the sender in the future. The only thing a bounced message does is indicate to the sender that your email address is not valid so hopefully the sender will not attempt to send you more messages in the future.
I am not able to receive messages from a couple of specific senders,
I can email them, they cannot respond or send a new email.
What exactly does they cannot respond or send a new email to you mean?
Do these senders successfully send you a message but receive a return email error message indicating the message was not deliverable or something else?
If the former, what does the return email error message indicate?

Don't receive email from my posts

Even if I am subscribed I don't receive emails replies to my posts, can any administrator clarify, also I had a post about New Intel system and what will do present users if introduced, why has been removed ?

Ferro,
I'm not an administrator, but what is done about speculation about future unreleased products is discussed at length in the Terms of Use on the right:
2. Submissions
Search or browse for existing answers before you ask a question. Someone else may have asked your question — it may save you some time.
Stay on topic. Apple's discussion forums are here to help people use Apple products and technologies more effectively. Unless otherwise noted, don't add Submissions about nontechnical topics, including:
That Apple rumor you saw on another website.
Discussions of Apple policies or procedures.
Speculations/rumors about unannounced products.
The status of your 1973 MG Midget restoration.
So you are welcome to discuss any presently available product and how to use it.
As for not receiving e-mails, verify your settings on the right are pointing to your e-mail address, and the bottom has the correct setting for Send Subscription E-mails for your desire (I have it set for Immediately (default). If they are, and you are still not receiving e-mails, make sure that your spam filters aren't blocking messages from [email protected] If they aren't, there has been one outage I'm aware of in the past week in receiving subscriptions. It seems to have resolved itself at least on my end.

Not receiving email from one sender

I suddenly stopped being able to receive emails from a particular company. Never a problem before with them. They get no kickback messages saying mail is undeliverable. My provider doesn't know why. Nothing in my Junk folder. Is there any way I somehow blocked this company? I don't get emails from anyone who sends from there company's email system. They get mine, usually; they can't even reply to ones I send. Any thoughts?

Hi, thanks Linc. Not exactly sure what you mean by quit your mail client. But, I did log on to my webmail service as you suggested, through the Cox website, and the email I know the company sent me yesterday was not there. So, I guess it's some sort of block at some point during transmission. Is there any way I can access or control whose emails I receive? I know I can designate Junk to prevent receiving future emails, just wondering if there's a way I can unblock something that may have inadvertently gotten blocked? Very frustrating. Thanks.

Not receiving emails from specific address

I'm having problems receiving emails from a friend of mine. They can receive my emails from my btinternet.com account ok but all replies to me are never arriving. They can send ok to another of my email addresses. They do not even receive any kind of error notification. How do I resolve this please?

cirbb wrote:
Thanks. I asked them to send the last reply to both my email addresses. I can see from the email that they are using the correct address so it can't be that. Their ISP is fasthosts. Maybe they've been blacklisted? How can I tell?
Hi.
Do you have a gmail or hotmail account they can send to ?
Have you checked the spam folder, in case they have ended up there ?
If I may be as bold to say, Fasthosts are not exactly clean in removing spammers. I have reported many to them over the years, and they ignore everything. They don't even reply. I'm afraid it's been noticed :-
http://www.pcadvisor.co.uk/news/internet/3298563/fasthosts-sees-88-increase-in-complaints-about-spam...
The report doesn't say that spamming in the UK is against the law.
Note that I am not saying this is the reason for any emails not being received, but there is a possibility.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

After upgrading to Yosemite, I don't receive email from Gmail users

Using a MacBook Pro, 2.8 GHz Intel Core 2 Duo, 8 GB RAM, 1 TB SSD internal hard drive. OSX v10.10.2
My primary email address is an .mac/.me/.icloud email address.
Recently upgraded to Yosemite. After doing so, I am having trouble receiving emails from Gmail users (I am not having trouble sending emails from my Gmail account, as many people have).
I asked 8 of my friends with Gmail email addresses to email me a test. I received 4 of these emails immediately after they were sent, the other 4 email took anywhere from 4 to 48 hours for me to receive.
Anyone else have this problem, and if so, any solutions? Any help is greatly appreciated.

There have been various posts about delayed Gmail e-mail delivery to iCloud e-mail addresses, but so far, no solutions. Gmail uses a nonstandard form of IMAP e-mails, which may be causing the problem.

Unable to receive emails from specific domains

Hi,
One user in our company is trying to send email in different domain but
recipient is unable to receive email from our side. Below mentioned is the NDR report:
[email protected]
The recipient's e-mail system isn't accepting messages now. Please try resending this message later or contact the recipient directly.
The following organization rejected your message: smtp.xxx.net
Kindly guide me how i can diagnose that there is no problem at our side because all other users are sending emails in different domain without any problem.
Thanks & Kind regards,
Osama Aftab.

That http://x.co/rblbounce URL redirects here
http://help.secureserver.net/article/3568#rbl . Scroll down, and you can see their explanations for the 554 status you are receiving. I've pasted them at the end. I'm going to
guess that if you type your domain name in here
http://mxtoolbox.com/blacklists.aspx
you'll find that you're listed at Spamhaus.
554 RBL Reject.
This IP address has been blocked from our internal RBL.
Follow the link provided in the bounceback to submit a request to remove this IP address.
554 Connection refused. This IP has a poor reputation on Cloudmark Sender Intelligence (CSI). IB103
This IP address has a poor reputation on Cloudmark Sender Intelligence (CSI).
Check Cloudmark Sender Intelligence to see the reputation of the sending IP.
554 Connection refused. This IP is listed on the Spamhaus Block List (SBL). IB104
This IP is listed on the Spamhaus Block List.
Check to see if the IP is listed on the
Spamhaus Block List.
554 Connection refused. This IP is listed on the Exploits Block List (XBL). IB105
This IP is listed on the Spamhaus Exploits Block List.
Check to see if the IP is listed on the
Spamhaus Exploits Block List.
554 Connection refused. This IP is listed on the Policy Block List (PBL). IB106
This IP is listed on the Spamhaus Policy Block List.
Check to see if the IP is listed on the
Spamhaus Policy Block List.
OWA For SmartPhone

Iphone not receving emails from specific sender

Hi all,
not sure whether this is an iphone issue or email issue, but had to start somewhere.
I am using a mail.live (outlook) email account. I've notced that recently (since iOS update??) that I no longer receive emails on my iPhone from one particular sender.
If I log into same account via computer (PC or Mac) all the eamils from that sender are sitting in the inbox.
I still receive emails from other contacts that use the same email client server as the one that I'm having issues with.
Any ideas?
Cheers

I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
By the way, the sender I'm not receiving emails from is called Jagex, a games company.

Not receiving emails from one sender

I have recently stopped receiving emails from @nytimes.com. I've received them for many years. They are not in my spam folder. All other senders are OK. Any help appreciated.

I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
By the way, the sender I'm not receiving emails from is called Jagex, a games company.

HT4528 I am not receiving emails from one sender

Why can't I receive emails from one sender

Hi Ricardo,
Contact iTunes Support:
http://support.apple.com/kb/HE57
Cheers,
GB

Not receiving some emails from specific sender.

Hi.I just started getting the problem of not receiving some emails. I have not had this problem with the sender until yesterday. My sender is sending me emails from gmail, some with attachments and some without, to my comcast email and it's not getting through. It is just one specific sender that I know of. I narrowed it down to my comcast account because I had the sender send myself the email to my comcast address and cc me on my gmail address. I received it on my gmail account but not my comcast account. I use Outlook for comcast but I even checked the webmail on comcast with nothing there. I checked the spam folder also and it's not there. Please help, these are important emails. Thank you.

Same issue, as far as I know it is just 1 person. But I have no way of knowing. I also had them CC my Gmail and it went through to Gmail but not my comcast. I then had them use a secondary comcast email and it didn't go through. Comcast seems to be blocking this person for some unexplained reason. It's frustrating and so far has cost me $525 because they thought I was ignoring them. They are using my Gmail until I get it straightened out, so the financial loss shouldn't increase, I just hope others aren't having the same problem and I don't know about it.

Don't receive email from specific sender

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