Don't update to 8.0.1 issue losing cell service and Touch ID

Everyone updating to the new iOS 8.0.1 update are having issues with losing cell service and Touch ID. Seems to be happening if you update over the air and not through computer and iTunes but I'll wait anyway.

I updated over the air. However no real issues other than former settings changed to default settings. Bluetooth has to be reset up even if still in your device list. WiFi same issue. If you head over to
http://www.apple.com/support and go to the iOS forum you will see many more issues but as you know Verizon did not do the update.
So Apple is the place to complain or get a fix.
Device works pretty good after you fix the quirks.
Good Luck

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IPhone 6 - Updated to 8.0.1 and lost cell service and Touch ID???

It's in the title. iPhone 6 user here, just downloaded and installed iOS 8.0.1 and now have "no service". Touch ID also not working. Tried restarted and hard restarting... still nothing.
Are you kidding me????
Thanks for the overpriced iPod Touch, Apple.

I updated my iPhone 6 to iOS 8.0.1. Now it says No Service and Touch ID does not work.
I'm on AT&T.

HT3258 I have installed Mac 10.8 having issues w/HP 2605dn printer. I have done the updates as required still have issues getting it to print on network. It prints fine on USB port, but I need it networked, what gives?

I have installed Mac 10.8 having issues w/HP 2605dn printer. I have done the updates as required still have issues getting it to print on network. It prints fine on USB port, but I need it networked, what gives?

Thanks for your reply, this puts my mind (what's left of it) at rest. Now to sort out the new printer broblems since installing oldMags

Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

That's what I would have thought, but even after saving the setting, as soon as I shut down my computer or log out of Mail, it automatically defaults back to 25. It's a bit frustrating.
Now I just need to figure out how to get rid of those horrible pop-up banners but still have my glass sound and number of emails in the red dot when I get an email...
These little tweaks are the only thing I HATE about upgrading my OS.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

IPhone update on my new mac without losing my apps and media

So, I have an iPhone 3gs with software version 4.1 and an old 15" PowerBook G4 running OSX 10.4 Tiger. Ages ago iTunes kept telling me "This version of iTunes (9.2.1) is the current version" when I pressed to update my iphone on itunes. I soon found out it was because my iTunes was actually not up to date because I couldn't get the latest iTunes on Tiger. So I couldn't get the latest iOS on my iPhone until I had the latest iTunes, and I couldn't get the latest iTunes until I had a later OSX on my Mac. I didn't want to update to the latest OSX on my PowerBook because it seemed pointless, I was saving for a new computer...
My first gripe is that I couldn't update my iPhone to the latest iOS just because I was running an old OSX on my Mac; my friends with their grubby old PCs have got iOS 5 on their iPhones, I'm a longtime apple computer customer and I don't, how is that fair?
Fast forward to today, my new computer arrived. A shiny great big Mac Pro (I'm a sound engineer/music producer, I know it's still not really necessary, but I wanted it). Once again I've piled thousands of pounds into the Apple corporation. ITunes on the new machine is setup to my iTunes account, I find out I'm gonna have to transfer all my songs manually, there's no way of just getting your libraries to sync? Anyway to my main point... I plug my iPhone into the new Mac Pro and press update on iTunes and I get "Updating to iOS 5.0.1 will delete all of the apps and media, including iTunes Store purchases, on your iPhone. To preserve your content, apply this update on the computer where you sync apps, music, videos, and photos. Updating on this computer will only preserve contacts, calendars, text messages, and other settings". So... you want me to update my iPhone on the computer that can't update my iPhone...
I'm really trying hard not to swear...
Please somebody tell me there's a way I can update AND preserve all my content.
Maybe I can update on the new computer, lose the stuff, then go back and sync with the old computer??? All my media is backed up on there, including apps, surely this should work... But, would the old computer even let me touch the iPhone again after the update? I'm concerned, having experienced Apple's lack of backward compatibility (something I used to think they were quite good at), that it won't (touch wood the powerbook doesn't die before then).
Please help me!
My Macs:
1.67 GHz PowerPC G4, 1.5 GB Ram with OS X 10.4.11
2 x 2.4 GHz Quad-Core Intel Xeon, 6 GB Ram with OS X 10.7.2

First off...should have built your own Mac or have gotten a better Mac (the Mac Pro is outdated for the most part), but that is for a separate discussion and if you're happy, then that's what matters.
Second, you should be able to restore your media via Time Machine. Be careful with this next part.
Note that you do not HAVE to install iOS 5, unless you want iCloud and the new interfaces that come along with it (certain apps may also require iOS 5). iOS 5 is completely optional (except Apple will nag you to update). Just don't update the phone, you'll be able to sync as normal. You might lose your app data if you don't have iOS 4.3, but hopefully that isn't an issue. Since you have iTunes 9.2 on your Powerbook, you should be able to sync between both devices.

Issues with Apple Services and WiFi

I have a 4G iPod Touch that has one of the most annoying, baffling, and downright irritating issues I've ever see with regards to WiFi signal strength.
At anything less than full strength, Apple Services just about refuse to work at all. This means:
The App Store will not connect to Apple's Servers and provide the list of updates it says are there. It just sits and thinks forever.
Once I have the list, and start updates, should the signal strength drop, my iPod reports it's unable to procure the update.
iMessages will not connect to Apple's Servers to send OR receive messages. It will report failure over, and over, and over again until the wifi is at full strength.
Meanwhile, literally everything else that requires an internet connection? Works flawlessly. Google Hangouts? Works when iMessages fails. Safari and Chrome? Work when iMessages and the App Store fail. Mail? Works. Facebook? Google+? Work. Trillian? Skype? Work. By all indications, my wifi strength is perfectly capable of supporting an internet connection, nevermind sending and receiving data, yet any connection to Apple's Servers results in failure.
The most irritating part of this? If I get it to a strong signal, especially with iMessages, and send my message, it will then work just fine where ever I take it. Eventually, however, it drops it's connection and stops receiving again.
What. The. Literal. ****.
I live in a single storey house. The router is at one end, I'm typically at the other. Construction of the house does not impede signal strength. I've owned three laptops, all of them have received a strong signal at this end of the house. I've got an Xbox 360 and a PS3 back here. Both on wifi, both recieving strong. The iPod? Reports a varying strength between two and three bars. Usually two. I think that can be interpreted as strong reception. So that said, it's not like I'm attempting to do any of this on poor wifi signal. I'd venture to say I'm not an idiot and do have reasonable expectations of when things should work and when they're likely to not work. This should be working. It does not.
I've taken this up with the Geniuses at the local Apple Store. Diagnostics came up clean, they had no other suggestions of thoughts beyond their usual "Nuke it from Orbit" option (Just restore it and hope any issues go away. I did. The issues remain.).
Does anyone else have this problem?
Is this old hardware dying and Apple's diagnostics are failing to pick it up?
Is this an iOS issue? Should I just downgrade (I have zero issues doing that).
I've dealt with this for months, and it's getting to the point where I'd just as soon chuck it at the nearest wall out of frustration.

The router is incapable of being moved (AT&T U-verse, it pretty much has to be located in the same room as the TV), and even then, I really doubt it's location is at fault when everything else reliant on wifi works, aside from Apple Services on my iPod (and again, outside of those, the iPod uses wifi just fine).
I've not seen those support documents before, but in general it's all information I've gone round in circles with previously on numerous occasions.
I figured any discussion on the actual downgrading process wouldn't be an avenue I could persue here. I'm merely curious if anyone thinks it would be a potential solution before I expend effort on it.

Security Update for exchange server 2013SP1 KB3011140 Stops all services and failes to install

Hi All,
Over the past 2 days this update has tried to run on the server in the evening but ends up failing. When it fails it is causing all of our exchange services to stop working and when we try to check e-mails the following day we find out the e-mail service
has been offline since the update.
Is there anything specific we need to do before running this update?
Cheers,

Hi,
As what Hotaka says, this update is available from
Windows Update. If it fails, we can also download and install the updates manually. The following stand-alone file is available for download from the Microsoft Download Center:
Download the security update for Exchange 2013 Service Pack 1 package now.
Download the security update for Exchange 2013 Cumulative Update 6 package now.
Regards,
Winnie Liang
TechNet Community Support

After updating iPhone 3gs to IOS 5 has no service and battery drains in like 30 minutes

after updating my iphone 3gs to the IOS 5 firmware my phone has no service it says searching then goes back to no service i tried reseting it contacting ATT and they could not figure out the problem what can i do also the battery drains faster like in 10 to 30 minutes is fully drained. Was not doing this before the update please help

Perform a restore without restoring from a backup and see if that resolves the issue. You could erase the phone from the phone itself if you don't want to mess with iTunes. I'd just backup with iCloud before doing this to make it really easy.
Settings>General>Reset>Erase All Content and Settings
Post back with your results. If that doesn't resolve your problem, you're more than likely looking at a hardware problem on the phone, which is probably out of warranty by now.

IPhone 6--iOS 8.0.1 update broke my phone--"No Service" and touch id doesn't work

I installed the 8.0.1 update immediately, hoping it would fix an annoying pop-up that I had about being unable to download something.
Instead, after installing, I quickly found out touch id stopped working, and more importantly, I have NO carrier service whatsoever. I can't make or get calls, can't get or send texts, no data.
What is the deal? How long is this going to last? I only just got service Monday after my number port request took days to go through. I can't even get emergency calls from family at this point. I've paid for Verizon for 5 days, now and only had one full day of actual service!

This is not a Verizon issue.
http://www.apple.com/support
Look under the iOS forum section. Issues and solutions and fixes are listed there.
Your not having cellular could be due to a bad port, or you may need to reset your network connection from settings-cellular from your iPhone.
Most issues I have found are changes to your device settings.
However Apple provides the update so that is where I would go to get solutions.
Good Luck

HT4623 I got a new iphone 5 and have transferred my information i am doing a update now but my old phone still has service and my new one says no service.

I got a new iphone 5 and have transferred my information...I am doing an update on my new phone now...My old phone still has service buy my new one is saying no service...What do i need to do? Thank you

I got a similar message, but mine finished restoring pretty soon and then I was able to download and install 7.0.2
Try rebooting your phone to see if that helps.

We bought a new prepaid phone on 10/5/14 at a Verizon store had an existing phone number transfered and the phone can not be activate. When will the system be updated? We have lost 2 days of service.

We bought a new prepaid phone on 10/5/14 at a Verizon store. Had an existing phone number transfered and the phone can not be activatde. When will the system be updated? We have lost 2 days of service and now cannot use the original phone due to moving service to Verizon.

The exact same thing has happened to me! The customer service reps keep saying there is nothing they can do until their system upgrades are complete and they can't tell me when that will be! I need my phone number back!!! Somebody please help with this issue!

Facebook doesn't load in ff or IE....sometimes I can get it by doing other things and then some of the games don't load completely ....have done all updates so what could be the issue

facebook is my homepage in ff.so I login and then my homepage doesn't load.. ...sometimes I can go to fb help and click on games or other pages and it comes on by way of games usually.....but after a while it goes back off....same way in IE ....have done all updates got all latest versions so what is wrong ....I have read everything on this computer ...it has been this way for nearly 2 weeks now....so please help....even if I get the home page to come up then some game issues face me....loading halfway ...no friends names are showing etc.Please help........

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

Anyone else having issues with location services since the 7.1 update? Ever since I updated i've been seeing the location services on my status bar at all times.

Anyone else having issues with location services since the 7.1 update? Ever since I updated i’ve been seeing the location services icon on my status bar at all times. I noticed that google was the app that was using it a lot, but after I turned the feature off for google my phone started using the “traffic”, “frequent locations” and “cell network search”. When I turn the feature off for all of those things it’s no longer a problem. So just wondering if anyone else is having this issue or if anyone has a solution?

The "solution" is probably to increase your knowledge. You've done good things. Perhaps this article will educate you a bit more about location services.
Basically, they can be very useful, but can cause a lot of iPhone use. A major example is "Remind me to ... when I leave home."
http://support.apple.com/kb/HT5594

Driver update for Win 7 USB issue on nVidia chipset systems now available

This patch is needed for the TouchSmart 600 AIO Desktop series if you haven't installed it.
http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...

The update is not part of the desktop Win7 update disc from MS or HP - Microsoft has not yet integrated it into Win7, and it is not yet available on Windows Update (it is likely to hit there sometime in January). It was available too late to get it out on HP Update before the holiday break. I don't believe there have been any rolls to the Win7 upgrade disks. I do recommend (while still on Vista) running HP Update and installing all applicable updates - PRIOR to doing the Win7 upgrade. Also - I'd double check the drivers page for your system for any Vista updates as well, best to do any driver/BIOS/Video BIOS updates prior to the Win7 upgrade process. I know that some of them were created before Windows 7 was out - and may not want to install if it sees the newer OS.
As to the fix - this could manifest itself in many ways - but essentially - this resolves system flakyness with USB devices attached . Some internal devices (card readers, touchscreens, some Wireless LAN interfaces) connect via USB - so they could be affected, even if you haven't hooked up anything to your system externally.
Not sure just what problems you were experiencing, so can't say this was the cause (and will be the fix) - but if it applies to your system - I'd definitely give it a shot. I checked a couple of systems that had this update - I see it now on the software drivers and update page for them, so it looks like it rolled out OK.
Happy Holidays...
-DM (an HP employee, but the time and comments here are my own, not my employers)
-DM (HP Retiree)
NOTE: If this helps you or solved your problem - please say thanks by clicking the white kudos star on the left.
If you think this would also help others, please mark 'Accept as Solution' to help them find it easier.

Don't update to 8.0.1 issue losing cell service and Touch ID

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