Dont ever get this phone

Question

This is the worse cell phone ever created. verizon knows this phone is a lemon andthats why the stores are not selling this phone but yet they are still giving them out. From start of my phone i had problems with internet not working, not making phones calls text messages not working. I was assured verizon would fix it and the update would work, well it didnt, three different updates later and it still did not work. when i turned off my phone and turned it back on the battery was complety dead. now i got a refurbished phone and the screen doesnt work, it keeps freezes up, after factor reset it still doesnt work,

Answer 1

This phone is a joke and by the number of people complaining I see I am not the only one.  I can't have a phone call more than 1 minute without the phone shutting completely off and having to re boot and when it does re boot it says the battery is dead and this is while the phone is still plugged into the charger.  I called Verizon to complain and their resolution is to get a replacement phone.  I explained to the guy on the phone that there is a huge problem with this phone based on the number of complaints on the verizon website and he acted like he didn't know what I was talking about.  So I just received the replacement phone and this one is worse than the first one.  I was on the train checking my email and the phone completely shut off and re booted.  And again when it finally came on the batters was at 9 percent which is impossible because it was fully charged when I left the house.  I had told the guy on the phone if this new phone does not work I want a completely different model.  And I am not looking to get an upgrae either.  I am elgible for an upgrade in March.  I would take a lesser phone at this point. 
For a company that makes as much money as Verizon this is ridiculous.