Dont know my Save questions

German-
Hallo
Ich brauche Hilfe... Es ist so, dass ich jetzt ein iPad habe und ich muss um etwas im iTunes Store zu kaufen die sicherheitsfragen eingeben. Jedoch habe ich diese vor ein paar Jahren gemacht und jetzt weiß ich sie nicht mehr.
Kann ich da irgendwelche Hilfe Stellungen bekommen damit mein Problem behoben wird?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

Similar Messages

  • I dont know my security questions and the email with those questione is not correct

    i dont know my security questions and the email with those questione is not correct

    I would contact Apple ID Support.
    Apple ID Support

  • I dont know my email that resets my security question? And i dont know my security question answers?

    I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?

    Contact Apple. See http://support.apple.com/kb/HT5699

  • HT1918 I dont know my security questions and am unsure what the email address is on my account as the reset option

    I dont know my security questions and am unsure what the email address

    If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95663)

  • HT5312 I dont know my security questions

    I dont know my security questions how do i reset them?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • TS3297 i dont know my security questions?

    what do i do i dont know my security questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75751)

  • HT1911 i dont know my sicureity questions what should i do

    i dont know my sicureity questions what should i do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I dont know my security questions please help

    Can anyone help me please
    i need apps for my school on my ipad, and it wont let me download any apps, that cost money because i have to answer the security questions, but i dont know the answers to any of them, so could u please help me its really immportant

    Welcome to the user to User Technical Support Forum provided by Apple.
    elise.may wrote:
    Can anyone help me please
    ... i have to answer the security questions, but i dont know the answers to any of them, .
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1911 I dont know my security questions

    I dont know the answers to my security questions. And in order to reset them you must know the original security questions.

    I know and apple provides NO support to help.  I called them and they send you have to send an email via their site no phone support or chat.  Pretty sad for a technology firm

  • HT5312 i dont know my security question i never made one i made the account on my ipod touch 4g

    i dont know my security question

    Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
    (74991)

  • HT1918 what if you dont know your security question anwser?

    i dont remeber my security awnser question

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • My rescue email cannot be accessed and i dont know my security question answers

    is there a way to fix this? ive been having this problem for 2 months now and i cannot buy anything without it

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93446)

  • HT201363 I dont remember the password for my rescue email and i dont know my security question

    im trying to buy a book

    If you can't get the password changed, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100407)

  • HT201363 i dont know my security questions and i didnt make a rescue email

    i havent been asked to provide for security questions up untill now which is weird because ive been buying songs for a long time now. i have over hundreds of songs purchased and now i cant buy any on my laptop anymore. super annoying. is there a way i could make another account and transfer all of this music into the new account? thanks

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • TS3297 I dont know my security questions so i cant buy anything..solution?

    I added a new itunes giftcard, and it asked me to enter two security questions from 4 years ago. I have heard many people now have this problem. They're questions i would have never selected also.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75751)

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