Dont know what to do

I went to the blackberry web site because I got a text message to update my phone software. The web site i was give was http://na.blackberry.com/eng/services/devices/ . After I went to the site I clicked on Update Now button to get the v4.5 software update. If i remember correctly I successfully completed 11 of the 12 steps before something went wrong. The phone and computer both seemed to completly stop doing anything at all. I ended up ending the process before it completed. It did tell me that my phone was backed up on my pc and i could upload the files from there. My phone was whipped clean of all files and applications that I had. I am not able to open the file that was saved on my computer. Please help me recover what was lost.
Solved!
Go to Solution.

Desktop Manager is the software you have to install on your computer to connect to your Blackberry. You should have got it on a CD along with your phone
Kijana
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