Doomed to purchase a new Apple TV every year?

I purchased an Apple TV in Germany a little more than one year ago, and brought it with me to Malaysia, where I currently live. It just stopped to work, and I cannot find any support in the Apple Support topics. My wireless network at home works just fine, but the Apple TV refuses to connect to it. After unplugging it, it tries to set the date and time for minutes, then switches off. It does not even recognize the remote's signals.
As Apple TV is not distributed (therefore not supported) in Malaysia, and because the warranty period just ended, am I doomed to purchase a new one? Is this supposed to happen every year? I understand that its unit price is not very high, but it will be costly over the years. I must say that I am quite disappointed by Apple this time (after purchasing 2 iPods, one iPad, one iPhone and the latest iMac).
Regis H.

Any code association only applies to 1st gen Apple TV.
Again, the remote app will need home sharing enabled on the APPLE TV. They also need to be on the same wifi network. The OP has a new network.
Using unsupported apps or modified devices are not permitted for discussion here.

Similar Messages

  • TS3048 I have just purchased a new apple cordless keyboard.  The numeric line of keys along the top are not functioning as they should.  For example I am unable to get a question mark or a forward slash.  I have tried holding down both shift and alt keys.

    I have just purchased a new apple cordless keyboard.  The numeric line of keys along the top are not functioning as they should.  For example I am unable to get a question mark or a forward slash.  I have tried holding down both shift and alt keys.

    Thanks for prompt response - I tried what you suggested but I'm afraid it has not helped.  It seems as though the line of number keys along the top aren't actually doing what is printed on them.  Some are OK, but the further towards the right hand side of the keyboard you go, the less predicatable it becomes.  So whilst the second key from the left gives me 1 and ! when holding the shift key, by the time I get to the 6 when I press and hold shift I get ^ rather than & symbol which is what is actually printed on the key.  The & symbol is actually on the next key along - and when I hit the key with 8 I get * rather than the ( which is printed on they key but actually located on the next key along.  Things get even more muddled by the time I am over on the right hand side as rather than a question mark (I have had to type the word as I cannot find the symbol anywhere!) I get this _ and the other symbol marked on the key is a comma, but I get - instead.  It is going to drive me mad if every time I want to type something it is a guessing game....!  What do you suggest - question mark

  • Purchased a new Apple TV and the remote double clicks each time I press the button. It worked fine during set up and for the first two days.  I have since moved it and this problem started. Restarted,reset,unplugged,change remotes, no change.Help please.

    Purchased a new Apple TV and the remote double clicks each time I press the button. It worked fine during set up and for the first two days.  I have since moved it and this problem started. Restarted,reset,unplugged,changed remotes, no change. Latest software update. This is really annoying.  iPhone remote app works just fine.  Any suggestions?

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • How do I create a new Apple ID every time I try apple says that the email has been used please help me!!

    How do I create a new Apple ID every time I try apple says I can't because that email has been taken I've done it multiple times please help me

    An email address can only be associated with one Apple ID at a time. You will have to remove it from the other ID or use a different email address.
    http://www.apple.com/support/appleid/

  • HT1688 Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's  ATT service plan. They paid the bill for my service. Since, I ha

    Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's  ATT service plan. They paid the bill for my service. Since, I have left the company. I have retained, and assumed financial responsibility for the phone, and the phone number with AT&T. The same day I assumed ifinancial responsibility, I had the phone number ported to a new service provider. ( Straight Talk ) After doing so, my phone worked fine. (as far as cellular service) NO DATA Service !!!! I have been on the phone with AT&T, Straight Talk, and Apple, FOR HOURS over TWO days!!! Trying  to get this problem resolved. All I need to do, is change my APN settings (access point name ) settings. Its  my phone!!! Why does any body have this APN menu locked from me??? I've been on the phone for two days between, AT&T, Straight Talk, and Apple products technical support teams. Everybody points the finger at the next guy!! What can I do to get the phone, that I paid for, work  for more than just a phone, and a paper weigh?
    PLEASE HELP ME!!!!!
    Jason
    Sent from my iPhone
    <Email Edited by Host>

    Wow... you seriously over paid for an iPhone.
    That probably explains why you have/had no clue you were purchasing a locked device and think it's an Apple problem to get it unlocked.

  • What if I purchase a new Apple computer with Lion pre-installed?

    What if I purchase a new Apple computer with Lion pre-installed. Will I be able to somehow put Lion on a previously owned computer?

    Not without buying it again.
    (59627)

  • I have purchased the new apple earpods a while ago (few months). And I was wondering if I can use my warranty cause one earpod doesn't work anymore

    I have purchased the new apple earpods a while ago (few months). And I was wondering if I can use my warranty cause one earpod doesn't work anymore.
    So please help!

    See this:  Using iPad or iPod with multiple computers, http://support.apple.com/kb/HT1202

  • If I purchase a new apple desktop, will it be able to read my prior year turbo tax files on Windows XP?

    If I purchase a new apple desktop, will it be able to read my prior year turbo tax files on Windows XP? If not what should I do?

    You need to ask the turbotax people before you buy the Mac version of their software.

  • HT4352 Lost my remote to my Apple TV and I can not turn on home sharing w/o it.  Does this mean I need to purchase a new apple Tv

    Lost my remote to my Apple TV. Downloaded the remote app to my iPhone but you need to have home sharing turned on the Apple TV to use this. Does this mean I need to purchase a new Apple TV?

    Any code association only applies to 1st gen Apple TV.
    Again, the remote app will need home sharing enabled on the APPLE TV. They also need to be on the same wifi network. The OP has a new network.
    Using unsupported apps or modified devices are not permitted for discussion here.

  • Old purchases vs new apple-ID...

    Hello,
    I know there are quiet a lot of topics addressing this problem, I've searched tons of forums and other discussions, but I can't seem to find an answer. Maybe there simply isn't one, but I'm going to try anyway.
    Situation:
    - somewhere in May 2012, I created a new Apple ID. I don't think (don't really remember) I deleted my old one, since I read somewhere that you have to specifically e-mail or phone Apple to do that and I'm pretty sure I didn't do that.
    - somewhere in 2013, I bought a new computer.
    - I wanted to authorize my songs I had bought with the old Apple ID (right click on a song, get info, "bought with Apple ID: on my new computer
    - iTunes prompted me to authorize them with my old Apple ID, I tried every possible password I have ever used, but none of them worked.
    - so I changed the automatically filled in Apple-ID field to my new Apple ID. When I did that, I got a message saying: "this computer is already authorized". Bingo, I thought. I pressed play... and iTunes again asked to authorize the computer, with my old Apple ID automatically filled in...
    - so there I was: old apple ID didn't work, new apple ID seemed to work... but didn't. I can't play my old songs.
    What I already did:
    - had a look at my "Purchase History" in iTunes: only goes back to May 2012, to when I created my new Apple ID, so I can't delete and re-download songs that are bought with my old Apple ID, since they're not in my Purchase History.
    - tried to "find back" my old Apple ID-password to authorize my songs with that ID, which didn't seem to work in iTunes. So went to iforgot.apple.com, filled in my old Apple ID address and asked for E-mail notification. Loged in to but never got an e-mail to reset my password. I checkd EVERY e-mail account I've ever used, but a password e-mail from Apple was nowhere to be found. While I was there in my old e-mail inbox I found all the iTunes receipts for my old Apple ID purchases (e-mails from 2008, 2009...). So I have proof I bought them, the receipts are there, order numbers and everything; would be nice if I could just reclaim the songs based on those receipts, but looked around online and that seems no option (correct me if I'm wrong).
    - tried to "find back" my old Apple ID-password, went to iforgot.apple.com, filled in my old Apple ID address and asked to answer "Security Questions". Filled in my date of birth... and got a message that "my date of birth didn't match their records"...
    - contacted iTunes support. Got a very fast answer saying I should better call someone in my country to give Apple Support by phone (Belgium)
    - called Apple Support. Got a very friendly person saying I should better e-mail someone from iTunes support, since this wasn't really a phone-thing...
    So here I am with about 80 songs I bought with an old Apple ID which I cannot play on my new computer... The songs are not automatically transfered to my new ID (which, as I read somewhere, should have happened), I can't seem to access my old Apple ID, since that seems "to be gone" (who knows where?) and the support people are sending me from e-mail support to phone support and back to square one...
    So, dear Apple-people. Any suggestions here, since I can't think of anything else anymore...
    Thanks a lot in advance,
    Regards,
    Senne
    <E-mails Edited by Host>

    Why would you have to make a new id?
    You can use the same Apple id for as many devices/computers as you like.

  • I have a Macbook which is running Snow Leopard. I back up using time machine to an external drive. If I purchase a new Apple Macbook pro running Lion if I use the backup to this will I be able to use Leopard on the new computer

    I have a Macbook running Snow Leopard which I back up to an external drive using time machine.  If I purchase a new MacBook pro and transfer backup from time maching to MacBook Pro will it also transfer Snow Leopard as its is my preferred O.S.

    Welcome to Apple Support Communities.
    If the new computer did not originally ship with Snow Leopard installed, no, you will not be able to go back from Lion. Snow Leopard lacks the necessary drivers required for newer hardware.

  • Transfer Mountain Lion upgrade, purchase to new Apple ID

    I upgraded from Snow Leopard to Mountain Lion on my Macbook Pro using my old Apple ID. Now I have a new Apple ID and want to transfer my purchase. Is this possible, and if so, how?

    The license for any OS purchased at the app store is tied forever to the Apple ID used to purchase it - if you want to download it on another computer, you will need to use the same Apple ID you used to purchase it. That cannot be changed.
    You can also purchase it again with a new Apple ID......

  • Associate purchases with new Apple ID

    I had anApple ID that I have purchased a ton of apps and music with and then got a mobile me account and am now using the mobile me account as my Apple ID. Is there a way to associate my old purchases with the new account and disable the old apple ID.

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    More Info here...
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    Apple ID Support  >  http://www.apple.com/support/appleid/

  • I purchased a new Apple Keyboard and now the controls for the top row (the f1,f2, f3, etc...) will not function properly.

      I cannot use expose, itunes controls, or anything.   When I hit the controls for itunes, it activates either expose or the dashboard or something else.  I can deactivate this in system settings under the keyboard controls, and I can even rebind the keys in there, however there seems to be no way for me to get my audio controls to work.  How do I get skip, play/pause, mute, and volume controls to work again?  I can't find anywhere I can go to bind the f-whatever keys to those functions again.  This is very frustrating as I constantly use these audio controls.

    I guess you have been to System Pres -> Keyboard? Use this to see if it changes:

  • I purchased a new computer within the year and thought I downloaded pages and I did however I cannot open anything in pages sent to me'

    I am going to close and go to a store I have apple care and I am not doing well doing this. thanks

    When you save what kind of documents? Reader Touch or Reader XI do not create pdf files. There are all sorts of problems emailing pdf files. It recommended that you post a link to a pdf file save on the net and email the link.

Maybe you are looking for

  • QuickTime/Flash (*.swf) - no sound

    QuickTime Pro 7.1.6, Flash Player 9UB New problem. Everything copacetic until in middle of class, *.swf file embedded in Keynote presentation had no sound. Visual ok, but no sound when playing *.swf files. Even if just open *.swf file in QT, visual o

  • Sample example for with check box in iterator.

    Hi, I have a requirement where 5 to line items would be displayed with an iterator. I am able to display the output with checkbox in the iterator. In the next page i need to display the check items. How do i identify the checkbox is checked or not. W

  • %CRYPTO-4-RECVD_PKT_MAC_ERR Error

                       Dear All, I have received a few of this errors in my router logs, when i did a serach in cisco docs, I did see, its because of the packet verify failure and its Normal upto a particular limit. when i did "sh crypto ipsec sa det" co

  • Tax condition record error

    Hi all, When i'm creating condition record for MWST condition type i"m getting the error like "Tax code in procedure TAXIND is invalid". Plesae give me solution for this. Thanks & regards Kesav

  • How can my System Preferences be in the Trash?

    I went to change some network settings on my computer by going through System Preferences and Finder said System Preferences was in the trash!  How is that possible?  Whne I searched for it I couldn't find it in the trash.  Confused!