Dopo la migrazione da un mac ad un altro Creative Cloud non funziona

Nuovo mac 10.10.
Provo a reinstallare creative cloud, ma il sistema risponde dicendo che Creative Cloud manca o è danneggiato.
Come devo fare? ci sono da qualche parte delle preferenze da buttare?

Hi,
Please try to use the Adobe CC cleaner tool to uninstall the Creative cloud or any apps from the Mac:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
After running the CC cleaner tool, please download the installer from the link below:
Creative Cloud Help | Creative Cloud for desktop
Regards,
Sheena

Similar Messages

  • Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Hi Kyley,
    Syncing fonts from CC is a feature of Typekit. However, fonts that you've installed manually on your system will be available in all your apps. You won't need to sync them.
    I hope that helps. Let me know if you have any further questions.
    Cheers,
    Benjamin

  • Do I need to uninstall my existing version of Photoshop for Mac before installing the Creative Cloud download

    Do I need to uninstall my existing version of Photoshop for Mac before installing the Creative Cloud download?

    No, uninstalling is not required.

  • Mac OS10.6.8でCreative Cloudを利用し CS6をインストールする方法を教えてください.Creative Cloudがインストールできません.

    Mac OS10.6.8でCreative Cloudを利用し CS6をインストールすることが出来るということをadobeのサポートから聞いたのですが、Creative Cloudがインストールできません。
    Creative Cloudは10.7から対応のようですが、10.6.8でも利用している人がいるがサポートは出来ないと言われ、こちらで質問するように言われました。
    どなたかご存知の方、方法を教えてください。
    よろしくお願いいたします。

    silk-mさん 、回答ありがとうございます。
    プロセッサは、３．０６GHz　Intel Core 2 Duoですが64-bit対応かどうかは分かりませんでした。
    購入した時期的に非対応な気がします。

  • Lightroom 4 on MAC and Photoshop on Creative Cloud?

    Hi,
    I've purchased a copy of Lightroom 4 and it is installed locally on my mac and I'm looking at subscribing to photoshop via the creative cloud service. I don't to subscribe to the whole suite.
    Is the integration between the locally installed product and photoshop in the cloud the same as the integration between two locally installed products?
    For example can I still select two photos in lightroom and select merge to panorama in photoshop or do I need to have the creative cloud version of lightroom as well?
    Thanks!

    CrankyMonkey wrote:
    Is the integration between the locally installed product and photoshop in the cloud the same as the integration between two locally installed products?
    Adobe Cloud apps are locally installed (other than the web based services).
    The difference between Cloud and perpetual licenses is the licensing mechanism.
    Adobe ID for Cloud (Photoshop's Cloud activation mechansim calls home via the internet each month to check your membership is current) and serial number for perpetually licensed apps.
    The code in the perpetually licensed and Cloud software (both installed on your local machine) operates identically regardless of how you've bought the software.
    CrankyMonkey wrote:
    For example can I still select two photos in lightroom and select merge to panorama in photoshop
    Yes.

  • I'm switching from windows to mac. Will my creative cloud be able to switch over?

    Please help.

    Cliona23 wrote:
    Forgive my ignorance here but I'm a fairly new Mac user. I currently have Leopard on my Mac and I purchased the Snow Leopard upgrade. I'm aware that there is an option to simply upgrade the OS while keeping all your files and applications in place and not doing a complete wipe of the hard drive. That is what I want to do, a simple upgrade, not a full wipe. Here's my concern: should anything go wrong with the install or I lose some info, will I be able to restore everything from my Time Machine?
    in principle, yes.
    Is the Time Machine a full back up of everything on my Mac so that nothing will be lost?
    yes.
    Will my Time Machine be able to restore my old files on the new OS (Snow Leopard)
    yes.
    or would I have to uninstall SL and reinstall Leopard so that I could restore from the Time Machine?
    no, that's not necessary. you can do a full system restore from TM. boot from your Snow leopard (or leopard) install DVD and select "restore system from backup" from the utilities menu. this will wipe the hard drive and restore your system from the TM backup. However, TM is pretty buggy and this procedure is known to fail sometimes. therefore a bootable clone is a better backup in this situation as the other poster suggests. you can make one using superduper or cccloner. boot from the clone to make sure it works. THEN you can safely upgrade.

  • How can I install PS cc on a new mac? In the creative cloud app it says it is installed

    I migrated my apps to a new Imac (maverick) But Photoshop CC is not working. How can I reinstall?
    In the creative cloud desktop app It is marked as installed.

    Hi jwmvtiel,
    Please follow the article: CC desktop lists applications as "Up to Date" when not installed to resolve your issue.
    Let us know for further issues.
    Regards,
    Ratandeep Arora

  • Why can't my mac open the adobe creative cloud website

    I tried to purchase creative cloud but when I click on the blue button to purchase the page doesn't load and it is white.

    Try another browser.
    Mylenium

  • Cambiar adobe creative cloud de pc a Mac

    Actual mente utilizo una pc pero pienso en par de meses adquirir un Mac si le instalara creative cloud a la pc luego podría instalarlo al Mac

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each

  • Can a Creative Cloud membership be used on both a Windows device and a Mac?

    I work on both a Windows device and a Mac. Can a Creative Cloud membership be used on both a Windows device and a Mac?

    Yes. You are allowed to install up to two platforms and they can be a Mac and a PC.

  • Dopo aver aggiornato il mio mac metà 2011 a Yosemite non riesco ad usare la videocamera integrata. Come faccio a risolvere questo problema?

    dopo aver aggiornato il mio mac metà 2011 a Yosemite non riesco ad usare la videocamera integrata. Come faccio a risolvere questo problema?

    You can close or delet this thread, i resolved with assistence.
    Ty for help.

  • Can I use my creative cloud products on more them one system at a time (Mac and PC)

    Can I use my creative cloud products on more them one system at a time (Mac and PC)
    I want to use the premiere on my Mac and some times on my PC.
    Can  I use it on other operating systems with one membership or do I have to purchase an other membership for my other system.   I am only working on one system or the other at one time.
    Thx

    http://www.adobe.com/au/products/creativecloud/faq.html
    Are there any unique benefits that come with my paid membership?
    Yes, as a member of Creative Cloud, you get many benefits that you do not get when you purchase a traditional shrinkwrapped product:
    Access to both the Mac OS and Windows® versions of the desktop applications and the ability to install them on your primary computer and one backup computer. So, if you have a Mac at home and a PC at work, you can install your applications on both as long as they are not running at the same time. See the product license agreements page for more information.

  • Adobe creative cloud apps installation crashes Mac Pro

    Hello,
    My computer crashes after I click on an CS6 to install within Adobe Application Manager, using Adobe's Creative Cloud Subscriptio Service.
    I am running:
    2010 MacBook Pro
    Processor  2.66 GHz Intel Core i7
    Memory  8 GB 1067 MHz DDR3
    Graphics  Intel HD Graphics 288 MB
    Software  OS X 10.8.3 (12D78)
    Everytime I click the the link to install the CS6 app, the app downloads and as soon as the app starts installing the computer crashes.
    Here is the error log.
    Tue Apr  2 23:06:39 2013
    panic(cpu 0 caller 0xffffff7f813957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80f1f62000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f13b37a0 : 0xffffff8000c1d626
    0xffffff80f13b3810 : 0xffffff7f813957f2
    0xffffff80f13b38d0 : 0xffffff7f814923b9
    0xffffff80f13b3930 : 0xffffff7f8149242e
    0xffffff80f13b39a0 : 0xffffff7f817b8c82
    0xffffff80f13b3ad0 : 0xffffff7f814b8fe8
    0xffffff80f13b3b10 : 0xffffff7f8139d567
    0xffffff80f13b3bc0 : 0xffffff7f8139b05a
    0xffffff80f13b3dc0 : 0xffffff7f8139c0c5
    0xffffff80f13b3ea0 : 0xffffff7f8133aaba
    0xffffff80f13b3ef0 : 0xffffff7f82e9e0df
    0xffffff80f13b3f40 : 0xffffff7f82e9d1e7
    0xffffff80f13b3f60 : 0xffffff8000c3dcfe
    0xffffff80f13b3fb0 : 0xffffff8000cb2977
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81338 000->0xffffff7f81645fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
             com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 1653000->0xffffff7f81974fff
                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f813 38000
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
             com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f82e9c000->0xffffff7f82eabfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
                dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f81e0b000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide:     0x0000000000a00000
    Kernel text base: 0xffffff8000c00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 5724934528856
    last loaded kext at 3291482466828: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f82fdb000, size 229376)
    last unloaded kext at 344722363298: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f81c2e000, size 65536)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
    com.apple.driver.AGPM          100.12.87
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          8.1.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.driver.AppleIntelHDGraphics          8.1.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.0
    com.apple.driver.AppleMuxControl          3.3.0
    com.apple.driver.ApplePolicyControl          3.3.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AirPort.Brcm4331          614.20.16
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.4
    com.apple.nvidia.nv50hal          8.1.0
    com.apple.NVDAResman          8.1.0
    com.apple.iokit.IOBluetoothFamily          4.1.3f3
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.3.0
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          522.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.5
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.2
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    System Profile:
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    I don't see Adobe listed in the report so I'm wondering if the problem is inherently a Mac Problem.
    Anyonle else have the same problem?
    Got a solution?
    Joshua H.

    Contact Adobe support or post on their forums:  http://www.adobeforums.com

  • Creative Cloud Packager - Mac

    What's up group!
    In Creative Cloud Packager 1.5 for Mac, when we click on the 'Change' link to configure the custom settings, and change the 'Adobe Update Manager Behavior' from the default to 'Admin users update via Adobe Update Manager', the option under the help menu in any of the CC applications is grayed out when we log into the local admin account to preform updates. Our users do not have admin rights to their logins.
    How do we get this to work?
    Thanks!

    Jake,
    After playing around a bit more I have found the solution.  Open the CCPLauncher that you downloaded and then drag the CCPLauncher.dmg to your hard drive.  From your hard drive, modify the permissions with the following in terminal "sudo chmod -R 755 CCPLauncher.app/".
    I hope that helps.
    Thanks.

  • Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1  - which is what introduced the bugs.

    Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1  - which is what introduced the bugs.
    The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
    Dave

    Hi
    I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
    http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html 
    He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
    le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
    I have asked him to post a bug report about Adobe Illustrator CC 2014.1
    Dave

Maybe you are looking for

  • When using SBAC secured browser 6.3 iTunes kicks in!

    Seems like we are the only ones in the country experiencing this!!! Mac OS 10.9.1 SBAC Browser 6.3 Tried numerous ideas: We apologize for the issues you have been experiencing concerning iTunes. I will working with my colleague in fixing this issue. 

  • Is it possible to create activeX with Forms?

    Hi, I'm new to Forms. I want to know if it is possible to create an activeX composant with Forms. Because, I need to integrate a part of an application create with Forms in a VisualBasic application. Tia

  • Error in initializing the DataTableStepHandler

    Hi All , I have installed the SAP IM 4.0 with WM 1.0 Enabled.The server is up and running and when i try to connect through ATE I am getting this error. "Error in initializing the DataTableStepHandler. Please check the ini file or SAP mobile configur

  • How to join iTunes U

    Hey folks, For quite some time I have been trying to join iTunes U. I am the multimedia coordinator for St. Thomas University. I have not received a call from Apple as the e-mail explains that I should after I register and I don't seem to find a like

  • Storing a secret string

    Hi, Our ATG based site has to make a call to a REST web services located in the cloud (somewhere on the internet). The call only executes when we send a secret api key along with it. This key is configurable. It can change over time. Normally we woul