Double billing for Adobe Export PDF

I was invoiced twice on November 26th for Adobe ExportPDF.  How do I get the second charge reversed other than contacting American Express to dispute it?

Contact Adobe Customer Support via http://helpx.adobe.com/contact.html?product=export-pdf

Similar Messages

  • Greetings. I would like to cancel my annual subscription for Adobe export pdf please.

    Greetings. I would like to cancel my annual subscription for Adobe export pdf please.

    Try here: Cancel your membership or subscription | Acrobat.com online services

  • Just subscribed for Adobe Export PDF thinking that will allow me to type or edit excel spreadsheet.

    Adobe Export PDF I subscribed for will not allow me to edit or type anything on excel spreadsheet.

    I've moved your question to the forum for that service.

  • I just paid for Adobe Export PDF and now when I click on an attachment received in an email I don't get the document, but a bunch of codes.  This is extremely important to go back to the other.

    I just bought Adobe Export PDF because I wanted to convert documents received in Adobe to a Work document.  Why do the documents that I receive in an email now not show up in readable form?  Why does it just show some kind of code instead of the document?

    These documents are opening in a window, correct? Along the top of it, assuming you are on Windows, there should be a bar with a title in it, just like most apps.
    It sounds to me as if you are being send PDF files, not Word documents. Why are you sure they are Word documents. IGNORE THE WORD ICON, that would be part of the problem.

  • I need to cancel my annual subscription for Adobe export pdf.

    I was trying hard to cancel my annual subscription for Adove export pdf throught internet but in vain. I looks liks impossible to canel it from Japan.
    May I cancel it now?

    Hi markl,
    Please Contact Customer Care; an agent will be able to help you cancel your Acrobat subscription (I'm able to cancel Acrobat.com subscriptions, but don't have the appropriate access to cancel annual Acrobat subscriptions).
    Please let me know if you run into trouble contact Customer Care, and I'll help move things along.
    Best,
    Sara

  • How to cancel subscription for Adobe Export PDF?

    How to cancel my subscription for Adoby Export PDF? Thanks

    I'm moving your question to the PDFExport forum.

  • Hello ,please cancel my annual subscription for Adobe Export PDF

    Hello  please cancel my annual subscription to Adobe Export PDF

    Hi,
    I have cancelled your Export PDF subscription for the order no. AD014205201.
    Your refund no.is 66179600.
    You will get the refund in 7 business days.
    Regards,
    Florence

  • Where is my account for Adobe export PDF

    Please connect to my paid account to Adobe export PDF

    Hi october13,
    I checked your account--your ExportPDF subscription was canceled back on January 8 2014. To use ExportPDF, you would have to sign up again.
    Please let us know if we can be of further assistance.
    Best,
    Sara

  • I paid for Adobe Export PDF Annual, and now it's not in my account, where did it go?

    Server timed out at the point of accepting terms and conditions and went to a blank screen, when I pressd back it said terms & conditions could not be accepted at this time so I re-signed in, took me to the main page where it says "convert PDF to word file"and when I click there, it takes me to packages that I need to sign up and pay for again... I got a receipt for my payment but my account thinks I haven't paid. What happened?

    I looked into my iTunes playlist, I looked into the 'recent purchased' section, and it's nowhere to be found. My last option was to start searching the music, podcast, and other tabs to see if it went anywhere else. But of course, it wouldn't show up there. I checked my bank account and my itunes purchase is showing up at the top of the charged list, so that let's me know that the download and charge kicked through. I tell you, I even went back to iTunes to the movie page, and the rental button doesn't show up. It just says 'preview'.
    Please help me out. I searched everywhere possible, and I can't find where the movie went to(??) How do we get to the root of the problem? I'm not asking for a refund, since I know the new terms explain it very well that it just won't happen. All I want is to see the movie that I PAID for and it's NOT there.

  • A fix for Adobe Export PDF

    Is anyone trying to fix this issue around 0 attempts left to convert PDF to word?

    Yes, we are currently investigating the issue and we really appologize for this inconvenience.
    Regards,
    Laura.

  • What is the right price for Adobe Export PDF?

    I paid 99.00 for AdobeEsport PDF but I noticed that it was 89.00 if you elect to buy it from a link  while in a PDF file.  Why was the price different ?  it looks like a bug in the system .   

    Good day Pat,
    We're sorry for the confusion here regarding the price of our CreatePDF service that you subscribed to.
    I'm sending you a separate email in just a moment so we can work to get this resolved.
    -David
    Message was edited by: David Kastendick

  • I paid for Adobe export PDF and only got one download.

    None of the links to help work.
    My subscription is clearly marked as currently but the programme is telling me I need to upgrade.
    Please help...

    Hi,
    We are sorry for inconvenience , we are aware about this issue and engineers are currently working to get this fix as soon as possible.
    ExportPDF service would be up and running soon and you would be able to use your service you paid for. Thanks for your cooperation
    ~Pranav

  • Refund for ADOBE EXPORT PDF

    I ordered this product on June 25, 2014 and discovered quickly I could not use it in my office.  I cancelled it the same day - order #  AD012932759.  My finance department just informed me we never received the refund.  The product said there was a 30 day refund available.  Please take care of this.
    Peggy Roberson
    Arkansas Hospice Foundation

    The order was canceled but the refund was not initiated, I have initiated the refund & the money will be in your account within 2 to 3 days.
    It has been documented in case# 213518087. Hope your issue is resolved.
    Please feel free to contact in case of any issue.
    Regards
    Rajshree

  • How do I cancel adobe export pdf subcription

    how do i cancel a subscription for adobe export pdf?

    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html

  • Error message while trying use Adobe Export PDF (to word)

    I have an "active"account for Adobe Export PDF/Word. Every time I try to convert a PDF to a word document the following error pops up everytime: "An error occurred while trying to access this service". Is there a solution?

    I'm sorry you're getting this error. Could you try the following?
    1) Log out of your account and log back in. Do you get the same error as before?
    2) Log in to the ExportPDF service on the web ( https://cloud.acrobat.com/exportpdf ). Do you still get the same error if you directly upload the PDF at the website and try to export it there?

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