Double byte characters turn into squares at PDF export use Unicode font
Hi all,
We developing with Visual Studio 2008, .NET 2.0 and Crystal Report XI Release 2 SP5 an international windows application. We use the font Arial Unicode MS in the rpt file. We translate the fix texts with the Crystal Translator (3.2.2.299).
On the distributed installation of our software, the printout and preview displays the double byte characters properly (Japanese, Korean, Chinese), but when we export the report as PDF, the characters get displayed with squares. This happens also, when the font Arial Unicode MS is installed on the distributed installation on Windows XP Professional.
I searched for hours for a solution in the knowlegde base articles and in forum of Crystal Report. I found one thread, which describes exactly our problem:
[Crystal XI R2 exporting issues with double-byte character sets|Crystal XI R2 exporting issues with double-byte character sets;
But we already introduced the solution to use Unicode font and I also linked the font Lucida Sans Unicode to the Arial Unicode MS, but we still face the problem.
Due to our release on thursday we are very under pressure to solve this problem asap.
We appreciate your help very much!
Ronny
Your searches should have also come up with the fact that CR XI R2 is not supported in .NET 2008. Only CR 2008 (12.x) and Crystal Reports Basic for Visual Studio 2008 (10.5) are supported in .NET 2008. I realize this is not good news given the release time line, but support or non support of cr xi r2 in .net 2008 is well documented - from [Supported Platforms|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/7081b21c-911e-2b10-678e-fe062159b453
] to [KBases|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do], to [Wiki|https://wiki.sdn.sap.com/wiki/display/BOBJ/WhichCrystalReportsassemblyversionsaresupportedinwhichversionsofVisualStudio+.NET].
Best I can suggest is to try SP6:
https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe
MSM:
https://smpdl.sap-ag.de/~sapidp/012002523100000634042010E/crxir2sp6_net_mm.zip
MSI:
https://smpdl.sap-ag.de/~sapidp/012002523100000633302010E/crxir2sp6_net_si.zip
Failing that, you will have to move to a supported environment...
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Edited by: Ludek Uher on Jul 20, 2010 7:54 AM
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Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Edited by: Ludek Uher on Jul 20, 2010 7:54 AM -
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