Double charge to bank account, amount never arrive...

My HSBC bank account was charger TWICE the 7th May, 8.50 and 8.69 pounds, because of the rates varied from € to £ and the amount has never arrived to my Skype account. Where is it and how can I get it back? Dumb auto-recharge is now disabled and my account had about 6£ when it autocharged my bank account.

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