Double charged both the previous CreatePDF (PDF Pack) and the current Adobe Acrobat Standard

I changed my subscription from CreatePDF (PDF Pack) to Adobe Acrobat Standard (online, monthly payment) from December 2014, but you charged the both payments for CreatePDF ($10.46 on 12/1) and  Standard ($12.55 on 12/2) in December on my credit card and no deduction was shown in the January statement. Won't you credit $10.46 for Dec 2014?

Another possibility to check is the free space in the TEMP folder. I believe Acrobat uses the TEMP folder for temporary storage. You might even consider increasing the size of the TEMP folder. At least this is something else to check.

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