Double charged my credit card for software

Adobe double charged me for my software, then tells me, I need to call them back, I have been on hold for several hours trying to get a refund, not to mention it took me several days to get my software ordered correctly they kept entering my order wrong. Their customer service is completely incompetent.

Several times in the past I've had problems with companies double charging my credit card. I used to work for Visa as a consultant and learned that the credit card issuer is the best person to contact in this kind of situation. For example, if you call American Express directly and disput a charge, they will immediately credit your account and then do the work to contact the merchant (in your case Adobe) themselves. . Message edited by host to remove url.

Similar Messages

Double charging my credit card

Double charging my credit card for four months now. You don't respond to any emails. I had to cancel my card. Please have a human being respond to me.
Kathleen Pruett 386.451.0472

Do not play with it, return it for exchange.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

HT3702 HOW CAN I FIND OUT WHO CHARGED MY CREDIT CARD FOR ITUNES

How can I find out who used my credit card for itunes

Call your bank or credit card company.

Charge on Credit card for call I didn't make

I have a charge of $8.52 to Skype in Luxembourg. What is that?
Solved!
Go to Solution.

Hi,
According to our records, the charge is for the recurring payment of your subscription.
Please note that subscriptions are recurring by default. To stop the automatic payment, you have to cancel the subscription.
To find out how, please refer to this link: https://support.skype.com/en/faq/FA1881
I also sent you a private message regarding the recurring date of your subscription. You can find the link to your mailbox on the top right of the community.
Hope this helps!
Rod
If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

Apple keeps charging my credit card for stuff i havent brought i need a # to call n talk about tis

who do i talk to about being charged things that i havent purchased on iTunes

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and you haven't got any app subscriptions (http://support.apple.com/kb/HT4098) ? If you don't recognise the charges then you can contact iTunes support via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have problem whit infighter 2 the keep charge on credit card for no reason

I need help

- What are you being charged from? Is it an in-app purchase?
- Does somebody else have access to your iPad who could make the purchase?
- Could somebody have gotten hold or your ID and password and purchases the app on another device and are making in-app purchases.
- Contact iTunes:
Contact iTunes

I had gift card money on my account and it still charged my credit card, WHY???

I had redeemed several gift cards and had money on my account and itunes still charged my credit card for several purchases??? Why????

This just happened to me!!!! I tried calling support and that was a complete JOKE!

ITunes charged my credit card to something i did not get where do i call to get this fixed

I tunes charged my credit card for something i did not order where do i call to get refund

Follow the steps here:
http://support.apple.com/kb/HT4201
Regards.

HT201251 I want to use 30 ipads to run kiosk software in my restaurant. Can I use one Apple ID (and one credit card) for all devices

I want to use 30 ipads to run kiosk software in my restaurant. Can I use one Apple ID (and one credit card) for all devices?

Alternatively you can always manage your iPads (does not matter how many) with a single apple id and all reporting to your account under "find my device" service. Keeping an eye on all your units. Additionally as you mentioned these are for your Restaurant you may find the solutions offered by this company who creates apps and hardware for this purpose: http://www.spartakioskpro.com
Additionally if you expand beyond those 30 iPads to say 300 you will want to enable or plan on MDM as your best option to automate every ipad to use the same profile and app and ios configuration while also keeping a close eye on all of them via online MDM services like: https://meraki.cisco.com/products/systems-manager
Here is a pic

HT204088 I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?

I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?

If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

When you register your credit card for the first time in Mac App store, Does Apple put through a 1 dollar charge to verify the card ?

When you register your credit card for the first time in Mac App store, Does Apple put through a 1 dollar charge to verify the card ? Please I need this answer so as to download the latest Mountain Lion upgrade. Thnx in advance.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Many folks have reported that this is true. However, the charge is not taken to the second step of completing the charge and the $1 revolves back to your account.

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not boug

Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not bought anything despite what the charge generated in TWO OCCASIONS.
As one refund request and the remaining as active, THANK YOU for your attention.

Adobe contact information - http://helpx.adobe.com/contact.html may help
-http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
-orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-says 800-443-8158 for payment problem in https://forums.adobe.com/thread/1551495

HT1918 I changed my credit card for I pad app down loads but they still charge my old account ho do I contact

I changed my credit card for I pad app down loads but they still charge my old account ho do I contact

https://expresslane.apple.com/

Double charged my credit card for software

Similar Messages

Maybe you are looking for