Double-sided scanning to m2727nf

Hello
I have a HP M2727nf and I need to scan two-sided documents.
Machine connected to the network mode and installed the HP software provided.
The problem is that the software does not allow two-sided scanning.
Conversation with the service rep told me that the machine supports this option, but is not supported in the software. I was advised to use third party software
I'd love to get ideas for solving the problem

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
Click on New Post.
I hope this helps.
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Gemini02
I work on behalf of HP

Similar Messages

Acrobat + Duplex / Double Sided Scanning

Hi,
I have a user who is currently experiencing a problem duplex scanning.
She has a duplex scanner, and when she tries to create a pdf using scanner, sets the option to '2 sides', then hits scan, it scans the first page, then prompts for her to manually turn the page over.
Doesnt seem to be a driver issue as duplex scanning is working perfectly using the Windows scanning utility.
She says that this definately worked in the past, but suddenly stopped. She isnt sure, but thinks its possible that it stopped working roughly the time that the trial period of acrobat finished, and I put in the license key.
She is using a version of Acrobat that came with her Scanner, I believe this is version 7 standard, but its possible that it might be version 8. Her laptop is locked away at the moment, so I can't check exactly what version it was.
Thanks in advance,
Ventzi

Hi Daniel,
Only automatic double sided pritning is supported by the HP Orricejet Pro 8610.
Automatic double sided scanning is only supported by the HP Officejet 8620 or 8630 for that series.
You may perform manual double sided scanning by scanning from your PC.
From the HP Scan software click on Advanced Settings and check the box next to two-sided scanning.
Confirm and follow the steps on screen.
As a reference you may find its specifications below, the difference between the 8610 vs. the 8620 models are ADF Duplexing (two sided copying, scanning or faxing of an original) and the screen size:
http://store.hp.com/webapp/wcs/stores/servlet/CategoryListingView?catalogId=10051&categoryId=100023&...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How to continue double sided scan if paper feed error.

I was scanning a double sided 100+ page document in a paper feed single side scanner. Upon completed scan of the first side, adobe acrobat prompted to turn over the stack and begin scan of the reverse side of the last page. After doing this the paper went into my scanner crooked somehow (feeder errror perhaps) and caused a paper jam. After fixing the paper jam and pressing continue on the popup... Adobe Acrobat canceled the rest of the scan instead of prompting to continue the scan after the error. This is extraordinarily aggravating. How to I go about continuing the scan process so that the pdf document is made in proper order??? I Googled "How to continue Adobe Acrobat pdf scan of reverse side if paper jam" and similar search phrases and found NO relevant results explaining how to do this.

Which scanner, OS platform and acrobat version are you using?

Two sided scans crash

I have a persistent problem that I cannot find a solution.
I use Acrobat Professional (8.1.2) to scan documents into a PDF file via an Epson Professional 4490 Office scanner with a document feeder. Single sided scans work flawlessly, but when I try a double sided scan, Acrobat crashes consistently after the reverse scan is complete.
I have searched the web and forums and cannot find anyone with a similar problem. Please help!
Attached is a small portion of the crash log. I use a MacBook Pro 15" running Leopard 10.5.2.
Process: Acrobat [978]
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [212]
Date/Time: 2008-02-26 07:25:34.699 -0800
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c02dcc87
Crashed Thread: 0

I just posted a message on this in the "Raise without a handler" topic. I'm using the Epson Scan.app driver 3.27A (the latest version on the Epson web site), Acrobat Pro 8.1.2, and Mac OS 10.4.11. I get either the "Raise without a handler" message or an app crash as dzuy nguyen describes above. I can recreate the error every time by attempting to scan duplex. Thanks for any help. Joel

Hewlett-Packard HP LaserJet 100 colorMFP M175nw Double-Side Scan Malfuction

I tried using the double sided scan. It worked once. Then stopped. I tried everything including driver reinstall. Please help.

Hey @dpimatrix,
Welcome to the HP Support Forums!
I understand that you would like to duplex scan on your HP LaserJet Pro 100 color MFP M175nw to your Windows 8.1 computer. Just so you are aware, this HP LaserJet Pro 100 color MFP M175nw does not have automatic duplexing abilities. Therefore, should you want to double-sided scan, you will physically have to flip the pages over to achieve this. Please follow the steps below for instructions on how to manually double-side scan.
1. Open your HP Scan Software
2. Select Save as PDF or Save as Jpeg
3. Load the first page on the flatbed glass face down and hit Scan on the HP Scan software
4. Once your see the preview of the first page, lift the flatbed cover and load the second page face down
5. Next, click the (+) Add page button on the bottom left of the HP Scan software. The second page will now scan in.
6. Continue these steps until all pages are scanned in and then select Save.
Please let me know if these steps resolve your two-sided scan issues. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Faxing double sided documents with HP 6700

OfficeJet 6700 Premium with Win 7 Pro 64 bit.
How can I fax a group of double sided documents.
Although my printer contains a duplexer, I don't see how to take advantage of this feature when faxing.
Any help would be appreciated.
Thank you.
This question was solved.
View Solution.

The Officejet 6700 does not have a duplexer in the Automatic Document Feeder (ADF) that would allow copying or faxing the back side of documents automatically. For the Officejet 6700 you will need to do one of the following:
Copy the back side, then interleve the copies with the original and feed this through the ADF, or
Load the pages manually on the scanner glass.
If you have many double sided copies to fax or this is a regular occurance you may prefer a printer that has double sided scanning capability in the ADF. The HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium are two models I am familar with that have this capability.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Acrobat X Pro for Mac fails to scan double-sided

Hello All,
I am having trouble in scanning double-sided through Acrobat X Pro with a Canon MF4880dw installed on an iMac with Mountain Lion.
Here is the procedure I follow:
File > Create > PDF from scanner
in the box "Sides", I select "Both Sides" and check the box for "Prompt for scanning more pages".
When I scan the first side of a multi-page document, I am prompted to indicate whether the scan is complete or I want to scan more pages, but I am NOT prompted to indicate whether I want to scan the other side!
Turning off the option "Prompt for scanning more pages" has the only result of completing the scanning procedure without asking anything else...
I found the following note on the on-line help of Acrobat,
http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7f71.w .html
Note: You can scan both sides of pages even on scanners that do not themselves support two-sided scanning. When Both Sides is selected, a dialog box appears after the first sides are scanned. You can then reverse the original paper documents in the tray, and select the Scan Reverse Side (Put Reverse Of Sheets) option in that dialog box. This method produces a PDF with all pages in the proper sequence.
This is indeed what I have always done on a Windows 7 computer with Acrobat 8 and a Samsung multifucntion printer, and never ever had any problem.
In fact, I believe that the printer model is irrelevant, as this is an internal setting of Acrobat, and that this is a bug in the Acrobat X Pro for Mac, which must be fixed.
Does anyone else have the same problem?
Thank you,
Salvatore

Dear Mamak,
Many thanks for the note.
I followed your advice and dowloaded new drivers for my Canon MF4880dw.
The filename was different than yours, because the model was different.
However, I noticed that this last version I downloaded is pretty new (released in April), so I was hoping it would fix the problem. Also, it was the same file for all versions of Mac OS X from 10.5 through 10.8.
Unfortunately, no luck: Acrobat still does not ask me to scan the reverse side. Maybe I should have uninstalled the printer before reinstalling it?
I more or less solved the problem by scanning double-sided documents on Acrobat 7 for Windows (which I also have installed on my Mac), which is not optimal, but at least works.
Any thoughts?
Thank you again,
Salvatore

Scanning and printing a double-sided document .

Hello I have a Canon MX 922 that I am trying to scan a double-sided document and then print that double-sided document any help would be greatly appreciated thank you

Hello I have a Canon MX 922 that I am trying to scan a double-sided document and then print that double-sided document any help would be greatly appreciated thank you

HP Officejet Pro 7680 and double-sided printing

I just got this yesterday, but I cannot get this to print double-sided in my Macbook Pro (10.5.1). I checked the feature in the printing preference (system preference), but the double-sided option in the print dialog is always grayed out on all applications.
My previous HP 7310 didn't have any problem printing double-sided.
Also I get the error message related to hpsuppliestool program every time I try to print. I keep pressing ignore to get rid of the dialog but it's annoying.
Any one with similar experiences or solutions?
Message was edited by: ksrhee24
Message was edited by: ksrhee24

I'm updating this so that others can benefit from my experience.
I got everything working now-duplexing, scanning, etc.
I found the beta scanning software on the forum, and installed it. It works. I can scan multiple pages using the ADF w/o any problem.
I found the beta printing software for HP OfficeJet Pro 7300 in the forum and installed it according to its instructions. Now duplexing is back.
I found the HPsuppliesTools.app in my Library/printer folder and deleted it. No more error messages.
So, now everything is working 100%!
Thanks for HP folks to post things on this forum!

How to print double sided from my Mac to my Canon MG6350

I have looked up everywhere on the internet and youtube of how to print double sided from my Mac Book Pro. I am using OSX 10.8.5.
All of the dicussions I have looked up before have told me to go to System Preferences>Print & Scan>Options & Supplies> Driver and then tick the little box that comes up and it will allow you to print double sided. I have tried doing this but THERE IS NO DRIVER TAB!!!
I was just wondering if there was a solution to this as I can print double sided from my other appliences, like the PC and iPad, it is just my Mac Book Pro that doesn't work.
It has become a big problem for me as I'm studying at college and I need to print things double sided quite regularly. I really need this to work.

The print dialog has several drop-down menus, one of which initially shows the name of the application you're printing from. If the printer supports duplex, you can choose
Duplex Printing & Margin
from that menu. You should then see a checkbox marked
Automatic Duplex Printing

7410 double sided printing

Well here I am again with printing problems.
I have a Mac Book Pro using OS 10.9.5, Mavericks. I managed to resolve my Print/Scan problem with Shlomil's help. Also, he helped me some time ago with a double sided printing problem. Now I find I have the same double sided printing problem but am unable to follow his advice (which fixed the problem last time)....
Now, The two sided printing box does not appear on the print drop down menu! So, I went on to the following (using the last advice Shlomil provided)...
"1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Printers & Scanners. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked."
However, when I select the "Open Print Queue" there is no "Printer Setup" on the tab menu. So, I can't verify the "HP Two-sided Printing Accessory (Duplexer) is checked " (unless I'm doing something wrong). I and went on to #2.
2. On the File menu, select Print. The Print window appears.
NOTE: The Print window might be minimized. Click on Show Deatils to see all available settings.
3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
I skipped the above step since the two sided printing box does not appear on the print drop down Menu (and no expanded print window available).
I went on to #4.
4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
5. Select Layout from the drop-down menu.
6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
Now, I don't show a "binding type" In the Layout" selection in the drop-down menu, etc.
Shlomil suggested if this didn't work to reset the printing system. I'm really scared to do that because I have 3 printers and a scanner in different locations. When I selected the reset printing system the drop down said it would delete everything...all printers, scanners, faxes, etc.
Is there any other less severe solution? I'm stumped! This all worked before (two sided printing, print/scan). The only thing I can think of is when I correct permissions or update to a newer OS.
Please HELP!
This question was solved.
View Solution.

Well...I can't believe it! Please disregard my ramblings.
I mucked around in the printer stuff and in System Preferences "Printers & Scanners", selected "Options & Supplies" rather than the "Open Print Queue" and then selected "Options". The "HP Two-sided Printing Accessory (Duplex)" box was located there. It was not checked. Although I don't know how it got unchecked, I checked it and it fixed my problems.
Thanks Again

Hp laserjet 3055 will not print double sided

Okay, it worked before, but the scanner scanner software always crashed when I used it. So I thought I would reinstall the printer driver and see if that would let me scan. Well, the scanner software still crashes, but even worse there is no longer a double-sided (duplex) option available in the printer dialog. I have searched the support site and the internet but cannot find an answer.
I no longer care about scanning, but I would like double-sided printing back.

Woke up this morning and knew the answer. I had lost my presets for the printer when I had reinstalled the printer drivers. That was simple. I also installed manually HPPrinterDrivers2.14.dmg from the Apple support website and now scanning 'appears' to be working. I saw some info yesterday saying that this does not download through Software Update if you already have HP drivers installed.
Strange, but now things seem to be working better than before.

Trouble printing double-sided in Acrobat X Pro for Mac

I just tried printing for the first time today, and my pages come out single-sided rather than double-sided, though I am using the same settings as before in v. 9. Nothing I do seems to matter. using a Xerox machine (office capacity; don't have the specs handy; a Work-Centre Pro something though). Is anyone experiencing this problem? If so, are there any solutions?
Many thanks,
Jim P

Dear Mamak,
Many thanks for the note.
I followed your advice and dowloaded new drivers for my Canon MF4880dw.
The filename was different than yours, because the model was different.
However, I noticed that this last version I downloaded is pretty new (released in April), so I was hoping it would fix the problem. Also, it was the same file for all versions of Mac OS X from 10.5 through 10.8.
Unfortunately, no luck: Acrobat still does not ask me to scan the reverse side. Maybe I should have uninstalled the printer before reinstalling it?
I more or less solved the problem by scanning double-sided documents on Acrobat 7 for Windows (which I also have installed on my Mac), which is not optimal, but at least works.
Any thoughts?
Thank you again,
Salvatore

How can I copy a double-sided document and make double-sided copies on an officejet 6830?

how can I copy a double-sided document and make double-sided copies on an HP officejet 6830?

Hi,The 6830 only provide double sided printing, it does not offer 2 sided copying, a such can only be done manually. You may find the printer specifications below:Scanning options (ADF): Single-sidedhttp://store.hp.com/UKStore/Merch/Product.aspx?id=E3E02A&opt=A80&sel=DEF#merch-tech-specs Regards,Shlomi

Double sided printing

Hi everyone,
I've been reading posts by others regarding problems with double sided printing on mac. Since I changed to a mac, I havent been able to print double sided from my epson sx425w printer. This can be quite annoying if you a lot of pages to print. The double sided print option is just disabled so I cant even select it and I dont have the option of "Duplexer" or "Duplex Printing" as suggested in other posts. Besides, I've not been able to use my scanner since upgrading to Mavericks-I know others have had similar problems too.
Anyone come across similar problems?
Thanks

The sx425w is not listed on:
http://support.apple.com/kb/HT3669
which means you are totally dependent on the Epson drivers. There are sx420w drivers, which may work for it, or may not. Contact Epson for details.
The sx425w drivers for Print and Scan has not been updated since 2010:
http://esupport.epson-europe.com/FileDetails.aspx?lng=en-IE&data=FCFfEfoyEiHIEHY ej3fxPyCU002F5lk7kA7sM98zHIPBYkwU003D&id=327010
(print)
http://esupport.epson-europe.com/FileDetails.aspx?lng=en-IE&data=FCFfEfoyEiHIEHY ej3fxPyCU002F5lk7kA7sM98zHIPBYkwU003D&id=326327
(scan)
And as such may still have elements to try to maintain compatibility with applications requiring old PowerPC code, which won't work with Mac OS X 10.7 or later.
The good news is that they mention the sx420w driver. So that suggests after applying it, and the update from Apple:
Epson Printer Drivers v2.17 for OS X
It may work. Repairing permissions with Disk Utility may help after all is said and done. Otherwise at least for scanning you may be forced to use open source drivers on my FAQs*:
http://www.macmaps.com/printersx.html
http://www.macmaps.com/macosxnative.html#SCANNER
Alternatively for duplex printing, you could print just even pages at one time, and then rotate the pages 180 degrees and flip them upside down and print odd pages to achieve duplex printing. Test first with only a couple pages in the tray until you get the sequence right.
* Links to my macmaps pages may give me compensation.

Double-sided scanning to m2727nf

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