Doubt about AL11 Transaction.

Good Morning Experts.
I have a problem:
The SAP system of my company work with other system (not sap).
We have a Z program that send data of sap tables to AL11 Transaction.
The program of other system is ATLYS and he go to AL11 and get the data of SAP Tables.
My problem is:
The Atlys people says that some records that get by ATLYS dont Show in AL11.
This records realy dont show in AL11 but they show in SAP Tables.
1-It´s possible that data in AL11 missing? How?
What can Happened?
Thanks For suggestions.

Hi Ronaldo,
You may not able to see the whole data on AL11 but this does not mean that the data is not present there. Probably, data that they can see in ATLYS is also fetched and present on AL11 but you are not able to see it.
Try to save the AL11 data on your local system in excel format or so and check if it is same as ATLYS.
Regards,
Sachin

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--> In such case what could go wrong is
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